Care Navigator Jobs in Pennsylvania
Care navigator jobs in Pennsylvania concentrate in integrated health systems, managed care organizations, and community health settings, with strong demand at both entry and senior levels. Philadelphia, Pittsburgh, and Allentown are the most active hiring metros, anchored by employers like Independence Blue Cross, UPMC, and Penn Medicine. The most in-demand specialties are behavioral health navigation, chronic disease management, and Medicaid population care coordination. Find a role that fits below and apply directly.
Find Care Navigator JobsOverview
Showing 4 of 19+ Care Navigator jobs
Company :
Allegheny Health NetworkJob Description :
Candidates must live within 50 miles of the Pittsburgh PA or Erie PA region.
GENERAL OVERVIEW:
This job consists of working in high-volume, fast paced call center environment in which nurse assists all callers- such as referring physicians, patients, caregivers, families, and the community with coordination of patient services through clinical triage and scheduling. Facilitates patient flow, including coordination of appointments and assists the patient with accessing clinical and supportive care services within the Network. This job coordinates focused aspects of care in collaboration with the multidisciplinary team for adult/Pediatric patients to ensure they receive quality and comprehensive services. Identifies caller needs and provides education, screening, support, referrals, coordination of care, and any other assistance identified as necessary.
ESSENTIAL RESPONSIBILITIES
- Serves as preliminary contact for AHN patients by: Greeting patients via telephone in a pleasant and professional manner, Prioritizing patient inquiries, Ensuring that accurate demographic and payor information is correctly reflected in the billing system, Maintaining positive customer service attitude when dealing with the public and AHN personnel, Working effectively as a team member by offering support and/or ideas to enable the group to reach group goals. (25%)
- In a call center setting, provides professional nursing assessments, prioritizes treatments according to the urgency of need, and collaborates with other departments to appropriately coordinate patient services.(20%)
- Assist non-clinical staff with clinical issues and questions. (20%)
- Coordinates appointments including aspects of the multi-disciplinary team (physicians, consults, supportive care services, etc.). (10%)
- Works with AHN physician offices/facilities to identify at-risk patients and assists in facilitating appropriate screening processes. (10%)
- Work inbound or outbound call projects as assigned. (10%) Performs other duties as assigned or required. (5%)
QUALIFICATIONS:
Minimum
- High School / GED
- 1 year of Nursing in the specialty Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
Preferred
- Bachelor's Degree in Nursing
- 1 year in a Emergency Room/ICU role
- 1 year with adult medicine/surgery
- 1 year in call center or tele-health setting
- Certification in area of expertise
- Valid PA driver's license may be required
- Older Adults Protective Services Act (OAPSA) clearance may be required depending on location
Additional Employment Requirements:
Act 34 Criminal Background Clearance Certificate
Act 33 Child Abuse Clearance Certificate
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
CPR certification
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$34.29Pay Range Maximum:
$54.25Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Company :
Allegheny Health NetworkJob Description :
Candidates must live within 50 miles of the Pittsburgh PA or Erie PA region.
GENERAL OVERVIEW:
This job consists of working in high-volume, fast paced call center environment in which nurse assists all callers- such as referring physicians, patients, caregivers, families, and the community with coordination of patient services through clinical triage and scheduling. Facilitates patient flow, including coordination of appointments and assists the patient with accessing clinical and supportive care services within the Network. This job coordinates focused aspects of care in collaboration with the multidisciplinary team for adult/Pediatric patients to ensure they receive quality and comprehensive services. Identifies caller needs and provides education, screening, support, referrals, coordination of care, and any other assistance identified as necessary.
ESSENTIAL RESPONSIBILITIES
- Serves as preliminary contact for AHN patients by: Greeting patients via telephone in a pleasant and professional manner, Prioritizing patient inquiries, Ensuring that accurate demographic and payor information is correctly reflected in the billing system, Maintaining positive customer service attitude when dealing with the public and AHN personnel, Working effectively as a team member by offering support and/or ideas to enable the group to reach group goals. (25%)
- In a call center setting, provides professional nursing assessments, prioritizes treatments according to the urgency of need, and collaborates with other departments to appropriately coordinate patient services.(20%)
- Assist non-clinical staff with clinical issues and questions. (20%)
- Coordinates appointments including aspects of the multi-disciplinary team (physicians, consults, supportive care services, etc.). (10%)
- Works with AHN physician offices/facilities to identify at-risk patients and assists in facilitating appropriate screening processes. (10%)
- Work inbound or outbound call projects as assigned. (10%) Performs other duties as assigned or required. (5%)
QUALIFICATIONS:
Minimum
- High School / GED
- 1 year of Nursing in the specialty Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).
Preferred
- Bachelor's Degree in Nursing
- 1 year in a Emergency Room/ICU role
- 1 year with adult medicine/surgery
- 1 year in call center or tele-health setting
- Certification in area of expertise
- Valid PA driver's license may be required
- Older Adults Protective Services Act (OAPSA) clearance may be required depending on location
Additional Employment Requirements:
Act 34 Criminal Background Clearance Certificate
Act 33 Child Abuse Clearance Certificate
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate
CPR certification
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$34.29Pay Range Maximum:
$54.25Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
See All 19 Care Navigator Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Care Navigator JobsCare Navigator Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Care Navigator Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Pennsylvania Employers Look For
The qualifications that appear most often in care navigator jobs across Pennsylvania.
- Active Pennsylvania licensure as an RN, LPC, or LSW preferred by most employers
- Bachelor's degree in social work, nursing, public health, or a related field
- Experience with care coordination, case management, or patient advocacy
- Familiarity with Pennsylvania Medicaid, HealthChoices, or managed care platforms
- Proficiency with electronic health records such as Epic or Cerner
- Strong knowledge of community resources and social determinants of health in Pennsylvania
Care Navigator Jobs in Pennsylvania: Frequently Asked Questions
How do you become a care navigator in Pennsylvania?
Most care navigator roles in Pennsylvania require a bachelor's degree in social work, nursing, or public health, with many employers preferring candidates who hold an active Pennsylvania license such as an RN through the State Board of Nursing or an LSW or LPC through the State Board of Social Workers. A nationally recognized credential like the Certified Case Manager credential also strengthens candidacy. Entry-level roles often hire candidates with a relevant degree and a completed field placement or internship.
Which companies hire care navigators in Pennsylvania?
Employers hiring care navigators in Pennsylvania right now include Net Health, UPMC, and ADAGIO HEALTH, based on current listings on Migrate Mate as of October 2026. Pennsylvania's large integrated health systems and managed care organizations generate the most consistent openings, particularly for navigators focused on Medicaid and behavioral health populations.
Which Pennsylvania cities have the most care navigator jobs?
Pittsburgh, Philadelphia, and Butler account for the greatest concentration of care navigator openings in Pennsylvania. Philadelphia dominates due to its density of health systems, managed care payers, and federally qualified health centers, while Pittsburgh's UPMC network and Allentown's growing Lehigh Valley Health Network drive openings in their respective regions.
Are there remote care navigator jobs in Pennsylvania?
Yes, but they're less common than in purely desk-based roles, since care navigation often involves coordinating directly with patients, care teams, and community organizations. About 100% of care navigator openings tied to Pennsylvania are remote or hybrid as of October 2026. The functions most likely to be performed remotely are telephonic outreach, utilization review support, and population health coordination for managed care employers.
How can I get hired as a care navigator in Pennsylvania with little or no experience?
The most realistic entry path is applying to care coordinator or patient advocate roles at Pennsylvania's large health systems, which regularly hire recent graduates. UPMC and Jefferson Health both run new-graduate programs and associate-level care management tracks that do not require prior navigation experience. Candidates moving from roles like medical social work intern, community health worker, or patient services representative are well positioned. Completing a Pennsylvania-approved field placement in a clinical or community setting and pursuing the Certified Case Manager credential early gives candidates a meaningful edge.
Where can I find and apply to care navigator jobs in Pennsylvania?
You can find and apply to care navigator jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings from employers across the state. Find roles that fit your background and apply directly to the ones that match.
See All 19 Care Navigator Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Care Navigator Jobs