Care Navigator Jobs in New York
Care Navigator jobs in New York are among the most active in the country, with strong demand concentrated in managed care organizations, hospital systems, and community health centers serving the state's large Medicaid and dual-eligible populations. The most hiring happens in and around New York City, Buffalo, and Albany, where employers like Northwell Health, NYC Health + Hospitals, and EmblemHealth consistently maintain care navigator teams across entry-level coordinator through senior and team-lead positions. The most in-demand specialties are behavioral health navigation, complex case management for high-risk populations, and social determinants of health outreach. Find a role that fits below and apply directly.
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INTRODUCTION
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
JOB SUMMARY
The Social Care Navigator I (SCN) helps individuals and families access necessary social and healthcare services by connecting them with appropriate resources and support systems. They assess needs, provide referrals, and offer ongoing support to ensure individuals receive the care they require to thrive. Ideal candidates possess strong communication and interpersonal skills, a passion for helping others, and experience in social services or related fields. In addition, the Social Care Navigator I will focus on nutritional health. This includes identifying nutritional needs, providing education, and facilitating access to healthy food resources and related services.
Responsibilities
SCN Screening & Navigation:
- Responsible for outreaching and engaging with Medicaid members telephonically and in person to assess health-related social needs.
- Conduct HRSN screening, and comprehensive navigation for referrals to social care services.
- Use technology platforms to document client eligibility, outreach activities and case notes, outcomes of referrals, and other tasks as required.
- Collaborate and communicate with team members, partner-based navigators/CHWs, and community partners to manage members with complex needs.
- Connect individuals with appropriate community resources, including healthcare providers, social service agencies, and other relevant organizations.
- Facilitate referrals to services, tracking progress, and ensuring that needs are addressed effectively.
- Maintain accurate records of interactions, referrals, and outcomes, often using data platforms and adhering to established protocols.
- Work closely with other professionals, community partners, and clients to ensure seamless service delivery and effective communication.
- Other tasks assigned by the senior Director of NYREACH.
Nutrition Education and Counseling:
- Manage a caseload of assigned clients and conduct outreach, provide enhanced services, and conduct workshops, seminars, one-on-one consultations and presentations on healthy eating habits, disease prevention, and nutrition topics.
- Provide personalized nutrition education and counseling to individuals and groups, focusing on healthy eating habits, meal planning, and addressing specific dietary concerns.
- Offer clear and accurate information about healthy eating, portion control, food preparation, and the impact of nutrition on overall health.
QUALIFICATIONS
Bachelor Degree in Nutrition, Public health with concentration in nutrition, Dietetics, Food science, clinical nutrition, community nutrition or related field.
- Registered dietician (or eligible to sit for the RDN Exam).
- Strong communication and organizational skills.
- Effective verbal and written communication is essential for interacting with clients, providers, and other stakeholders.
- Cultural sensitivity and the ability to adapt to different needs and work with a diverse population.
- Bilingual Spanish required.
WORK ENVIRONMENT:
- Onsite, full-time position (Monday–Friday).
- Flexible setting that includes in-office, community events, community organizations and partners, health care facilities etc.
- Direct work with clients in person, over the phone and through other communication methods.
COMPENSATION
- $24-$25 an hr
EQUAL OPPORTUNITY EMPLOYER:
Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
INTRODUCTION
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
JOB SUMMARY
The Social Care Navigator I (SCN) helps individuals and families access necessary social and healthcare services by connecting them with appropriate resources and support systems. They assess needs, provide referrals, and offer ongoing support to ensure individuals receive the care they require to thrive. Ideal candidates possess strong communication and interpersonal skills, a passion for helping others, and experience in social services or related fields. In addition, the Social Care Navigator I will focus on nutritional health. This includes identifying nutritional needs, providing education, and facilitating access to healthy food resources and related services.
Responsibilities
SCN Screening & Navigation:
- Responsible for outreaching and engaging with Medicaid members telephonically and in person to assess health-related social needs.
- Conduct HRSN screening, and comprehensive navigation for referrals to social care services.
- Use technology platforms to document client eligibility, outreach activities and case notes, outcomes of referrals, and other tasks as required.
- Collaborate and communicate with team members, partner-based navigators/CHWs, and community partners to manage members with complex needs.
- Connect individuals with appropriate community resources, including healthcare providers, social service agencies, and other relevant organizations.
- Facilitate referrals to services, tracking progress, and ensuring that needs are addressed effectively.
- Maintain accurate records of interactions, referrals, and outcomes, often using data platforms and adhering to established protocols.
- Work closely with other professionals, community partners, and clients to ensure seamless service delivery and effective communication.
- Other tasks assigned by the senior Director of NYREACH.
Nutrition Education and Counseling:
- Manage a caseload of assigned clients and conduct outreach, provide enhanced services, and conduct workshops, seminars, one-on-one consultations and presentations on healthy eating habits, disease prevention, and nutrition topics.
- Provide personalized nutrition education and counseling to individuals and groups, focusing on healthy eating habits, meal planning, and addressing specific dietary concerns.
- Offer clear and accurate information about healthy eating, portion control, food preparation, and the impact of nutrition on overall health.
QUALIFICATIONS
Bachelor Degree in Nutrition, Public health with concentration in nutrition, Dietetics, Food science, clinical nutrition, community nutrition or related field.
- Registered dietician (or eligible to sit for the RDN Exam).
- Strong communication and organizational skills.
- Effective verbal and written communication is essential for interacting with clients, providers, and other stakeholders.
- Cultural sensitivity and the ability to adapt to different needs and work with a diverse population.
- Bilingual Spanish required.
WORK ENVIRONMENT:
- Onsite, full-time position (Monday–Friday).
- Flexible setting that includes in-office, community events, community organizations and partners, health care facilities etc.
- Direct work with clients in person, over the phone and through other communication methods.
COMPENSATION
- $24-$25 an hr
EQUAL OPPORTUNITY EMPLOYER:
Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
See All 6 Care Navigator Jobs in New York
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Find Care Navigator JobsCare Navigator Jobs by City in New York
Where New York roles are concentrated, by current openings.
Care Navigator Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Essen Health Care2
- Newark Wayne Community Hospital2
- BestSelf Behavioral Health1
- Massena Hospital1
Top Industries Hiring
- Healthcare & Medical Services4
What New York Employers Look For
The qualifications that appear most often in care navigator jobs across New York.
- Associate or bachelor's degree in social work, health education, or a related human services field
- Active LMSW, LCSW, or CHW credential recognized by New York State
- Experience coordinating care for Medicaid, Medicare, or dual-eligible populations in New York
- Familiarity with New York State health home or DSRIP care coordination frameworks
- Proficiency with electronic health records and care management platforms such as Arcadia or Healthix
- Bilingual fluency in Spanish, Mandarin, or another language common in New York's patient populations
Care Navigator Jobs in New York: Frequently Asked Questions
How do you become a care navigator in New York?
Most care navigator roles in New York require at minimum an associate degree in a health or human services field, with many employers preferring a bachelor's in social work, public health, or nursing. New York State licenses social workers through the Office of the Professions, and holding an LMSW or LCSW significantly strengthens candidacy for clinical navigation roles. Community health worker positions may accept a CHW credential in place of a degree for community-based employer openings.
Which companies hire care navigators in New York?
Employers hiring care navigators in New York right now include Essen Health Care, Newark Wayne Community Hospital, and BestSelf Behavioral Health, based on current listings on Migrate Mate as of June 2026. New York's large managed care and health system presence means hiring is steady year-round, particularly among organizations serving Medicaid-managed care and value-based care contracts.
Which New York cities have the most care navigator jobs?
Bronx, Rochester, and Buffalo consistently post the most care navigator openings in New York. New York City dominates due to its concentration of health systems, managed care plans, and federally qualified health centers, while Buffalo and Albany reflect strong regional hospital networks and state agency offices that anchor hiring outside the metro area.
Are there remote care navigator jobs in New York?
Yes, but they are less common than in purely desk-based roles, since care navigation often involves direct patient contact, home visits, or coordination with community sites. About 0% of care navigator openings tied to New York are remote or hybrid as of June 2026. The parts of the role most likely to go remote are telephonic case management, utilization review coordination, and administrative follow-up work for managed care employers.
How can I get hired as a care navigator in New York with little or no experience?
The most realistic entry path is through a patient services coordinator, medical assistant, or community health worker role at a New York federally qualified health center or hospital outpatient clinic, then moving laterally into navigation. NYC Health + Hospitals and Northwell Health both run structured new-staff onboarding pipelines that include care coordination tracks. A CHW credential from a New York State-approved training program gives candidates with no clinical degree a concrete credential that many community-based employers accept in place of a degree.
Where can I find and apply to care navigator jobs in New York?
You can find and apply to care navigator jobs in New York on Migrate Mate, which lists current openings from employers hiring in the state right now. Find roles that fit your experience and apply directly from the listings above.
See All 6 Care Navigator Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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