Carrier Account Representative Jobs
Carrier Account Representative jobs are open across freight brokerage, trucking, logistics, and insurance, at every level from junior account coordinator to senior account executive, with specializations in carrier sales, carrier development, and load management. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 25+ Carrier Account Representative jobs
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
The Carrier Account Coordinator is a specialized role and supports the operations of existing accounts by ensuring our freight and services arrive safely and on time, always meeting customer expectations. This role requires great communication skills, a service orientation, and a strong work ethic. Carrier Account Coordinators are responsible for executing internal operations, communicating with the carrier to meet our load match goals and service commitments with empathy and promptness.
Responsibilities:
- Execute on all day-to-day operations to ensure customer satisfaction, addressing carrier inquiries, and escalating or solving needed load resolution.
- Ensure consistent operations by following established business processes. • Coordinate load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics.
- Answering incoming calls, auditing load information, and entering load data when booking loads.
- Tracking and tracing booked shipments, as needed.
Qualifications:
- Bachelor's degree preferred
- Previous sales or 2+ years of customer service experience.
Skills:
- Proficient in Microsoft Office Suite.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong communication skills – persuasiveness, assertiveness, confidence, resiliency
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution.
Additional Information:
- This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
- Onsite 5 days a week - Charlotte, North Carolina
#LI-AM1
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
The Carrier Account Coordinator is a specialized role and supports the operations of existing accounts by ensuring our freight and services arrive safely and on time, always meeting customer expectations. This role requires great communication skills, a service orientation, and a strong work ethic. Carrier Account Coordinators are responsible for executing internal operations, communicating with the carrier to meet our load match goals and service commitments with empathy and promptness.
Responsibilities:
- Execute on all day-to-day operations to ensure customer satisfaction, addressing carrier inquiries, and escalating or solving needed load resolution.
- Ensure consistent operations by following established business processes. • Coordinate load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Services and Logistics.
- Answering incoming calls, auditing load information, and entering load data when booking loads.
- Tracking and tracing booked shipments, as needed.
Qualifications:
- Bachelor's degree preferred
- Previous sales or 2+ years of customer service experience.
Skills:
- Proficient in Microsoft Office Suite.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong communication skills – persuasiveness, assertiveness, confidence, resiliency
- Entrepreneurial and competitive spirit, passion, self-motivation.
- Organization and attention to detail.
- Adaptability, multi-tasking ability, sense of urgency.
- Confident decision-making skills, problem-solving ability, and issue resolution.
Additional Information:
- This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
- Onsite 5 days a week - Charlotte, North Carolina
#LI-AM1
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
See All 25 Carrier Account Representative Jobs
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Find JobsCarrier Account Representative Job Market
Who's Hiring
- Apple10
- Spot6
- MarketStar3
- Kenco1
- NFI Industries1
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in carrier account representative jobs.
- 1-3 years of experience in freight brokerage, carrier sales, or logistics account management
- Proficiency with transportation management systems such as McLeod, TMW, or similar platforms
- Strong cold-calling and carrier prospecting skills with demonstrated ability to build carrier networks
- Knowledge of truckload, LTL, or intermodal freight markets and lane pricing fundamentals
- Bachelor's degree in business, supply chain, logistics, or a related field preferred
- Comfort working in a high-volume, fast-paced environment with daily rate negotiation responsibilities
Tips for Your Carrier Account Representative Job Search
Tailor your resume to carrier sales metrics
Hiring managers in this role want to see load volume, lane coverage, and carrier retention numbers, not just responsibilities. Quantify how many carrier relationships you managed and what capacity you secured for your book of business.
Highlight TMS and load board proficiency
Most carrier account representative postings require hands-on experience with transportation management systems. Name the specific platforms you've used in your resume's skills section so your application clears automated screening before a recruiter reads it.
Apply early to roles that fit
Migrate Mate lists carrier account representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by freight mode or vertical
Carrier account representative roles differ significantly between truckload, LTL, intermodal, and refrigerated freight. Filtering your search by the mode you know best positions you as a specialist, which raises your chances against generalist applicants.
Prepare for a role-play round in interviews
Many logistics and brokerage employers run a live cold-call or carrier negotiation simulation during interviews. Practice talking through capacity, rate objections, and lane commitments out loud so the scenario feels natural, not scripted.
Negotiate base and commission structure separately
Carrier account representative compensation is usually split between a base and a commission tied to margin or volume. Ask specifically how the commission is calculated and when it pays out before comparing offers, since two similar base salaries can produce very different total earnings.
Carrier Account Representative Jobs: Frequently Asked Questions
Which companies are hiring the most carrier account representatives?
Apple, Spot, and MarketStar are hiring the most carrier account representatives right now, with openings concentrated in Texas, North Carolina, and California, based on current listings on Migrate Mate as of November 2026. Freight brokerages and third-party logistics providers tend to post the highest volume of these roles.
How many carrier account representative jobs are remote?
About 50% of carrier account representative openings are fully remote or hybrid as of November 2026, with remote availability more common in carrier sales and carrier development roles than in on-site dispatch or operations-facing positions. Many brokerages that went remote during recent years have maintained flexible arrangements for experienced reps.
How do you become a carrier account representative?
Start by building familiarity with freight markets, either through a logistics coordinator or customer service role at a brokerage or carrier. Learn how lanes are priced, how load boards work, and how rate negotiations are structured. From there, move into a junior carrier sales or carrier relations position, focus on growing your carrier network, and work toward a full carrier account representative title as your book of business develops.
Can you get a carrier account representative job with little or no experience?
Yes, many freight brokerages hire entry-level carrier account representatives and train them on the job, particularly for inside sales or carrier onboarding roles. Having prior phone sales experience, customer service work, or any exposure to supply chain operations makes you a stronger candidate. Demonstrating that you understand how lanes, capacity, and rate negotiation work, even from self-study, helps you stand out against other applicants without direct logistics experience.
What does the carrier account representative interview process look like?
Most carrier account representative interviews run two to three rounds. The first is typically a phone screen with a recruiter focused on your sales background and logistics familiarity. A second round with a hiring manager or team lead often includes situational questions about handling carrier objections, covering a load on short notice, or rebuilding a lapsed carrier relationship. Some employers add a live role-play exercise where you negotiate a rate or pitch a lane.
Where can I find and apply to carrier account representative jobs?
You can find and apply to carrier account representative jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and freight specialization, then apply directly to each listing that fits.
See All 25 Carrier Account Representative Jobs
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