Case Manager Jobs in Minneapolis, MN
Case Manager jobs in Minneapolis are in strong demand across healthcare, social services, and insurance, with openings concentrated in Downtown Minneapolis, the Midtown Corridor, and the North Loop. Employers hiring right now include Catholic Charities of St. Paul & Minneapolis, Avivo, and Allina Health. Find a role that fits below and apply directly.
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Summary: The Case Manager’s purpose is to assist the advisor throughout the underwriting and requirement gathering process until the case or conversion has been placed. The Case Manager ensures that all cases move as efficiently through the process as possible, accurately and completely documenting all case activity during the application or conversion process. They proactively communicate via phone calls and emails with the advisor, carrier, and others to complete the needed requirements. Case Managers provide best-in-class service by reviewing their cases on a frequent basis and advocating for the advisor and insured with the carriers.
This is a full-time, remote opportunity working Monday through Friday, 8:30am - 5:30pm CT regardless of residential time zone.
This job description is not intended to be a complete and exhaustive statement of the requirements of the job. It is more representative of what is typical of this job.
- Contribute to the overall success and profitability of the agency.
- Own and manage an individual caseload of in‑process life insurance applications from underwriting approval through issue and placement.
- Serve as the primary point of contact for all case-related matters, including coordination with internal departments, advisors, and insurance carriers.
- Manage and respond to case status requests from advisors and correspond with insurance carriers to resolve outstanding requirements in a timely manner.
- Build and maintain effective working relationships with regional offices, carrier new business and underwriting teams, and internal team members.
- Collaborate on cross-functional projects with operations or other DBS teams to improve efficiency, enhance transparency, and support a seamless customer experience.
- Develop a strong understanding of life insurance carrier processes and underwriting guidelines to serve as a trusted new business resource for advisors and their offices.
- Promote key new business initiatives to support usage, adoption, and awareness of DBS platforms and tools.
- Consistently meet daily production expectations and quality standards for written and verbal communication.
- Exempt position (salaried).
- Expectation of overtime hours as needed to accomplish daily tasks.
- Demonstrated time management and organizational skills, with the ability to prioritize workload effectively.
- Ability and willingness to support team objectives while also working independently.
- Positive attitude with strong problem-solving skills and a customer-focused mindset.
- Ability to communicate clearly, professionally, and consistently in both verbal and written formats with internal and external customers.
- Working knowledge of life insurance products, carrier underwriting processes, and illustrations.
- Ability to support advisors with questions and usage of DBS website platforms.
- High school diploma or equivalent required
- Minimum of two years of experience within a life insurance or brokerage environment
- Strong working knowledge of life insurance case processing
- Life & Health license preferred
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Find Case Manager JobsCase Manager Job Market in Minneapolis
Who's Hiring
- Catholic Charities of St. Paul & Minneapolis4

- Avivo3

- Allina Health2

- People Serving People2

- Washburn Center for Children2

Top Industries Hiring
- Healthcare & Medical Services6
- Insurance1
- Technology & Software1
Case Manager Jobs in Minneapolis: Frequently Asked Questions
How do I get a case manager job in Minneapolis?
Focus your search on Minneapolis's largest hiring sectors: health systems centered in Downtown and the Midtown Corridor, county and nonprofit social services organizations throughout the metro, and insurance and managed care firms based in the North Loop and surrounding business districts. Candidates with experience in behavioral health, discharge planning, or community-based care coordination stand out. Familiarity with Hennepin County programs and local care networks gives you a clear edge over candidates without Minneapolis-specific experience.
Which companies hire case managers in Minneapolis?
Employers hiring case managers in Minneapolis right now include Catholic Charities of St. Paul & Minneapolis, Avivo, and Allina Health, based on current listings on Migrate Mate as of July 2026. The local market is anchored by large health systems, managed care organizations, county human services agencies, and mission-driven nonprofits, many of which maintain significant case management operations within the city.
Are there remote case manager jobs in Minneapolis?
Yes, but with limits since hands-on clinical and community roles require in-person presence while utilization review, insurance case management, and telephonic care coordination are frequently remote-eligible. About 50% of case manager openings tied to Minneapolis are remote or hybrid as of July 2026, reflecting strong demand from managed care and insurance employers. Roles tied to Hennepin County services or direct patient care remain predominantly on-site.
How can I get a case manager job in Minneapolis with little or no experience?
The most realistic entry path in Minneapolis is through support or coordinator roles at the city's large nonprofit social service agencies and county-contracted programs, where employers regularly hire candidates with a relevant bachelor's degree and volunteer or internship experience. Organizations focused on housing stability, refugee services, and youth programming in neighborhoods like Phillips and Cedar-Riverside frequently bring in entry-level staff. Moving into a formal case manager title from a case aide or care coordinator position is the most common local progression.
Which industries hire the most case managers in Minneapolis?
Minneapolis case manager roles concentrate in Healthcare & Medical Services, Insurance, and Technology & Software, based on current listings on Migrate Mate as of July 2026. Minneapolis's role as a regional healthcare hub, combined with Hennepin County's extensive social services infrastructure and the presence of several large managed care headquarters, drives consistent demand across all three sectors.
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