Claims Director Jobs
Claims Director jobs are open across insurance carriers, managed care organizations, third-party administrators, and self-insured employers, at levels from senior manager to VP, with specializations in property and casualty, workers' compensation, and medical or liability claims. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 40+ Claims Director jobs
At AIG, we protect our clients against uncertainty and risk and provide the confidence for tomorrow’s opportunities. Join us as a director of a Workers Compensation claims team to grow your skills and experience as a valued member of the team.
Make your mark in Federal Workers Compensation Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
- This position is responsible for leading a team of Claims Examiners on the Federal WC Claims team and for directing activities consistent with the mission statement of AIG Claims, Inc. by achieving stated goals through best practices and other acceptable means.
- Provides leadership that encourages and supports a professional environment and promotes a business culture that leverages attainment of desired business results.
- Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards.
- Implements procedures that will shape behaviors to achieve quality results on a consistent basis in meeting Best Claim Practices to benefit of customers and business partners.
- Evaluates and measures operational compliance in concert with Claim Handling Guidelines in meeting team goals.
- Ensures appropriate claim file reserving, claim payments, legal/allocated expenses and recoveries are effectively applied and consistent with company guidelines via review and management of Open and Closed file reviews as well as other review processes.
- Ensures that high quality Claim Summary Reports are being effectively completed and managed by assigned team to promote customer service excellence.
- Directly responsible for implementing a people strategy that supports training and skills improvement initiatives that achieve increased bench strength and improved career pathing for assigned team.
- Directs and leads team in achieving business strategies and plans in support of agreed upon objectives. Performs other duties as assigned by office AVP and/or WC Sr. Leadership
What you will need to succeed
- Proven claims adjusting experience and extensive leadership experience within a claim technical operation, in-depth understanding of Workers’ Compensation claim handling and servicing requirements.
- Specialist knowledge of Defense Base Act claims is preferred.
- Leadership skills in direction setting, change management, customer focus and talent development
- Analytical skills with strong business acumen and ability to work across organization in matrix reporting relationships
- Strong (oral / written) communication and interpersonal skills
- Technical expertise in one or more claim functions
- Career development, mentoring and coaching skills
Ready to win together? We would love to hear from you.
For positions based in Jersey City, the base salary is $99,000 - $143,000. For positions based in New York, the base salary is $105,000 – $148,000. For positions based in Chicago, the base salary is $120,000 to $150,000. For positions based in Boston, the base salary is $122,000 - $150,000.
We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-AIG
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
At AIG, we protect our clients against uncertainty and risk and provide the confidence for tomorrow’s opportunities. Join us as a director of a Workers Compensation claims team to grow your skills and experience as a valued member of the team.
Make your mark in Federal Workers Compensation Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
- This position is responsible for leading a team of Claims Examiners on the Federal WC Claims team and for directing activities consistent with the mission statement of AIG Claims, Inc. by achieving stated goals through best practices and other acceptable means.
- Provides leadership that encourages and supports a professional environment and promotes a business culture that leverages attainment of desired business results.
- Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards.
- Implements procedures that will shape behaviors to achieve quality results on a consistent basis in meeting Best Claim Practices to benefit of customers and business partners.
- Evaluates and measures operational compliance in concert with Claim Handling Guidelines in meeting team goals.
- Ensures appropriate claim file reserving, claim payments, legal/allocated expenses and recoveries are effectively applied and consistent with company guidelines via review and management of Open and Closed file reviews as well as other review processes.
- Ensures that high quality Claim Summary Reports are being effectively completed and managed by assigned team to promote customer service excellence.
- Directly responsible for implementing a people strategy that supports training and skills improvement initiatives that achieve increased bench strength and improved career pathing for assigned team.
- Directs and leads team in achieving business strategies and plans in support of agreed upon objectives. Performs other duties as assigned by office AVP and/or WC Sr. Leadership
What you will need to succeed
- Proven claims adjusting experience and extensive leadership experience within a claim technical operation, in-depth understanding of Workers’ Compensation claim handling and servicing requirements.
- Specialist knowledge of Defense Base Act claims is preferred.
- Leadership skills in direction setting, change management, customer focus and talent development
- Analytical skills with strong business acumen and ability to work across organization in matrix reporting relationships
- Strong (oral / written) communication and interpersonal skills
- Technical expertise in one or more claim functions
- Career development, mentoring and coaching skills
Ready to win together? We would love to hear from you.
For positions based in Jersey City, the base salary is $99,000 - $143,000. For positions based in New York, the base salary is $105,000 – $148,000. For positions based in Chicago, the base salary is $120,000 to $150,000. For positions based in Boston, the base salary is $122,000 - $150,000.
We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-AIG
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
See All 40 Claims Director Jobs
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Find Claims Director JobsClaims Director Job Market
Who's Hiring
Top Industries Hiring
- Insurance
- Construction & Real Estate
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in claims director jobs.
- 7-10 years of progressive claims management experience in a relevant line of business
- Demonstrated experience managing and developing large claims teams or multi-site operations
- Strong knowledge of insurance regulations, coverage interpretation, and reserving practices
- Experience with claims management systems such as Guidewire, Duck Creek, or similar platforms
- Active adjuster license or ability to obtain licensure in required states
- Bachelor's degree required, with preference for CPCU, AIC, or other industry designations
Tips for Your Claims Director Job Search
Quantify reserves and loss ratios on your resume
Claims directors are evaluated on financial outcomes, so your resume needs hard numbers: total reserves managed, loss ratio improvements, litigation cost reductions, and team size. Vague language like 'oversaw claims operations' won't get you past a first screen.
Highlight your specific line of business depth
Employers rarely hire a generalist claims director when they need someone for workers' comp or commercial auto. Lead with your primary line on every application and mirror the exact line-of-business language from each job posting in your cover letter.
Apply early to roles that fit
Migrate Mate lists claims director openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a claims philosophy statement before interviews
Hiring panels for director-level claims roles routinely ask how you balance fast resolution against fraud prevention or litigation exposure. Draft a concise, two-minute answer that ties your philosophy to measurable outcomes from a past role before your first round.
Negotiate scope alongside compensation
Claims director offers frequently understate authority levels, such as reserve sign-off limits and litigation referral thresholds. Ask for those numbers in writing during offer discussions, since they directly affect your ability to do the job and your exposure to executive oversight.
Target postings by regulatory environment
Claims operations differ sharply by state due to workers' comp statutes, no-fault auto rules, and prompt-payment laws. If you have deep experience in a high-complexity state like California, New York, or Florida, search for postings that name those states explicitly.
Claims Director Jobs: Frequently Asked Questions
Which companies are hiring the most claims directors?
Oscar Health, CNA Insurance, and WTW are hiring the most claims directors right now, with openings concentrated in Texas, Georgia, and California, based on current listings on Migrate Mate as of November 2026. Demand is strongest at large regional carriers and national third-party administrators expanding their managed care or litigation management units.
How many claims director jobs are remote?
About 93% of claims director openings are fully remote or hybrid as of November 2026, with remote availability highest in medical and disability claims and lowest in field-heavy property or auto lines where in-person oversight of adjusters and vendor relationships is expected by most employers.
How do you become a claims director?
Start as a claims adjuster or examiner in your chosen line of business, then move into a team lead or supervisor role to build people-management experience. Pursue a CPCU or AIC designation to signal technical depth. From there, a claims manager role with P&L or reserving authority is the standard bridge to director-level hiring.
Can you get hired as a claims director without director-level experience?
Yes, but you need to close the title gap with scope. Employers will consider a senior claims manager who has managed a team of adjusters, held meaningful reserve authority, and led a process improvement or litigation reduction initiative. Frame your resume around outcomes and authority levels rather than years in a specific title.
What does the claims director interview process look like?
Most employers run three to four rounds: an initial screen with HR or a talent partner, a technical interview with the VP of claims or a chief claims officer focused on reserving philosophy and line-of-business knowledge, a panel with operations or finance stakeholders, and a final conversation with a C-suite leader. Expect scenario-based questions on fraud, litigation strategy, and team performance.
Where can I find and apply to claims director jobs?
You can find and apply to claims director jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your line-of-business background and geographic preferences, then apply directly to each listing that fits.
See All 40 Claims Director Jobs
Find roles that match your experience and apply in just a few clicks.
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