Claims Investigator Jobs
Claims Investigator jobs are open across insurance carriers, third-party administrators, and government agencies, at every level from entry-level to senior and team lead, with specializations in fraud investigation, workers' compensation, and liability claims. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 27+ Claims Investigator jobs
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program Life and Long-Term Disability Benefits
The Con Edison Law Department, Practice Operations, Litigation Center of Excellence is seeking a Staff Investigator who will investigate legal matters involving the Company and ensure that all matters are handled in a manner consistent with applicable law and the Companys values, mission, and goals. The Staff Investigator conducts investigations of claims and lawsuits, gathers and analyzes facts and evidence, supports attorneys in case preparation, and assists in resolving matters in a fair and equitable manner. The position is responsible for independently managing routine to moderately complex investigations and claims, while handling more complex, sensitive, or high-risk matters under the direction of a Manager and/or Senior Staff Investigator and supporting emergency response activities as assigned.
- Investigate legal matters involving the Company by interviewing witnesses, gathering and analyzing records, conducting site inspections, documenting conditions, and securing relevant evidence. For claims and pre-litigation matters, evaluate liability, damages, and potential exposure; communicate with claimants, witnesses, internal business units, contractors, insurers, and other appropriate parties; and provide recommendations regarding claim disposition or resolution. Independently handle routine to moderately complex matters, while working under the direction of a Manager and/or Senior Staff Investigator on matters involving heightened complexity, sensitivity, exposure, or risk. Prepare witnesses for depositions and trial and support attorneys by providing well-documented investigative findings, identifying strengths and weaknesses of matters, assisting with case strategy development, and contributing to informed decisions regarding defense posture, settlement evaluation, or trial/hearing resolution to ensure matters are handled fairly and equitably.
- Independently manage an assigned caseload of routine to moderately complex personal injury and property damage claims and/or litigation matters, exercising judgment in planning and conducting investigative activities and escalating complex, sensitive, or higher-risk issues to a Manager and/or Senior Staff Investigator as appropriate.
- Review and analyze medical, hospital, and related records to assess alleged injuries, causation, and damages; identify and coordinate appropriate medical specialists and expert resources; and collaborate with attorneys and paralegals in the development of medical evidence and testimony.
- Review social media, public records, and database research to identify information relevant to claims and litigation, including potential inconsistencies with alleged injuries or damages; document findings and collaborate with attorneys and paralegals to support case strategy and trial preparation in accordance with established guidelines and privacy requirements.
- Must be available to perform off-hour emergency functions, some of which may require working extended or non-traditional hours, including weekends and holidays.
- Assist attorneys with trial preparation and provide in person support at trial, including organizing exhibits, preparing trial materials, coordinating witnesses, reviewing discovery and deposition transcripts, and supporting courtroom logistics.
- Serve as a liaison between attorneys, paralegals, internal business units, and external parties by communicating investigative findings, coordinating information requests, and ensuring timely follow up on outstanding items. Handle sensitive and confidential communications
- Participate in case reviews and claim and litigation strategy sessions; provide investigative recommendations concerning ongoing matters; and seek guidance from a Manager and/or Senior Staff Investigator when matters present significant complexity, sensitivity, exposure, or novel investigative issues.
- Demonstrate comfort with modern digital tools, including AI- assisted research, document analysis, report drafting, and workflow efficiency. This role requires the ability to responsibly incorporate emerging technologies to support investigative and case preparation work.
- Ensure compliance with evidence preservation protocols, and chainofcustody standards by identifying, securing, and documenting relevant materials throughout the life of the case.
- Associate's Degree and 4 years relevant work experience. or
- Bachelor's Degree and 2 years relevant work experience.
- Associate's Degree and 4 years relevant work experience. Experience in the investigation of personal injury and property damage claims or lawsuits. Experience with utility operationselectric, gas, or steamis preferred.
- Bachelor's Degree and 2 years relevant work experience. Experience in the investigation of personal injury and property damage claims or lawsuits. Experience with utility operationselectric, gas, or steamis preferred.
- Investigation of personal injury and property damage claims and / or lawsuits, required.
- Experience with electrical systems or constructionrelated work, including construction practices, estimating, or property insurance adjusting. Experience handling complex property damage mattersparticularly fire, electrical, or infrastructurerelated losseswith an understanding of causation, damage assessment, and related litigation support, preferred.
- Extensive knowledge of Company operations (electric, gas and steam), preferred.
- Demonstrated experience as a technologyforward contributor within a legal, investigative, or claims environment, with the ability to bridge operational users and technology tools. Experience leveraging and helping standardize digital platforms, AIassisted tools, or case management systems to improve investigative efficiency and consistency, while supporting responsible, secure adoption in collaboration with attorneys and investigators, preferred.
- Driver's License Required
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program Life and Long-Term Disability Benefits
The Con Edison Law Department, Practice Operations, Litigation Center of Excellence is seeking a Staff Investigator who will investigate legal matters involving the Company and ensure that all matters are handled in a manner consistent with applicable law and the Companys values, mission, and goals. The Staff Investigator conducts investigations of claims and lawsuits, gathers and analyzes facts and evidence, supports attorneys in case preparation, and assists in resolving matters in a fair and equitable manner. The position is responsible for independently managing routine to moderately complex investigations and claims, while handling more complex, sensitive, or high-risk matters under the direction of a Manager and/or Senior Staff Investigator and supporting emergency response activities as assigned.
- Investigate legal matters involving the Company by interviewing witnesses, gathering and analyzing records, conducting site inspections, documenting conditions, and securing relevant evidence. For claims and pre-litigation matters, evaluate liability, damages, and potential exposure; communicate with claimants, witnesses, internal business units, contractors, insurers, and other appropriate parties; and provide recommendations regarding claim disposition or resolution. Independently handle routine to moderately complex matters, while working under the direction of a Manager and/or Senior Staff Investigator on matters involving heightened complexity, sensitivity, exposure, or risk. Prepare witnesses for depositions and trial and support attorneys by providing well-documented investigative findings, identifying strengths and weaknesses of matters, assisting with case strategy development, and contributing to informed decisions regarding defense posture, settlement evaluation, or trial/hearing resolution to ensure matters are handled fairly and equitably.
- Independently manage an assigned caseload of routine to moderately complex personal injury and property damage claims and/or litigation matters, exercising judgment in planning and conducting investigative activities and escalating complex, sensitive, or higher-risk issues to a Manager and/or Senior Staff Investigator as appropriate.
- Review and analyze medical, hospital, and related records to assess alleged injuries, causation, and damages; identify and coordinate appropriate medical specialists and expert resources; and collaborate with attorneys and paralegals in the development of medical evidence and testimony.
- Review social media, public records, and database research to identify information relevant to claims and litigation, including potential inconsistencies with alleged injuries or damages; document findings and collaborate with attorneys and paralegals to support case strategy and trial preparation in accordance with established guidelines and privacy requirements.
- Must be available to perform off-hour emergency functions, some of which may require working extended or non-traditional hours, including weekends and holidays.
- Assist attorneys with trial preparation and provide in person support at trial, including organizing exhibits, preparing trial materials, coordinating witnesses, reviewing discovery and deposition transcripts, and supporting courtroom logistics.
- Serve as a liaison between attorneys, paralegals, internal business units, and external parties by communicating investigative findings, coordinating information requests, and ensuring timely follow up on outstanding items. Handle sensitive and confidential communications
- Participate in case reviews and claim and litigation strategy sessions; provide investigative recommendations concerning ongoing matters; and seek guidance from a Manager and/or Senior Staff Investigator when matters present significant complexity, sensitivity, exposure, or novel investigative issues.
- Demonstrate comfort with modern digital tools, including AI- assisted research, document analysis, report drafting, and workflow efficiency. This role requires the ability to responsibly incorporate emerging technologies to support investigative and case preparation work.
- Ensure compliance with evidence preservation protocols, and chainofcustody standards by identifying, securing, and documenting relevant materials throughout the life of the case.
- Associate's Degree and 4 years relevant work experience. or
- Bachelor's Degree and 2 years relevant work experience.
- Associate's Degree and 4 years relevant work experience. Experience in the investigation of personal injury and property damage claims or lawsuits. Experience with utility operationselectric, gas, or steamis preferred.
- Bachelor's Degree and 2 years relevant work experience. Experience in the investigation of personal injury and property damage claims or lawsuits. Experience with utility operationselectric, gas, or steamis preferred.
- Investigation of personal injury and property damage claims and / or lawsuits, required.
- Experience with electrical systems or constructionrelated work, including construction practices, estimating, or property insurance adjusting. Experience handling complex property damage mattersparticularly fire, electrical, or infrastructurerelated losseswith an understanding of causation, damage assessment, and related litigation support, preferred.
- Extensive knowledge of Company operations (electric, gas and steam), preferred.
- Demonstrated experience as a technologyforward contributor within a legal, investigative, or claims environment, with the ability to bridge operational users and technology tools. Experience leveraging and helping standardize digital platforms, AIassisted tools, or case management systems to improve investigative efficiency and consistency, while supporting responsible, secure adoption in collaboration with attorneys and investigators, preferred.
- Driver's License Required
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Claims Investigator Jobs by Experience Level
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Find Claims Investigator JobsClaims Investigator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in claims investigator jobs.
- Prior experience handling insurance claims, workers' compensation, or liability investigations
- Strong knowledge of claims investigation procedures, documentation, and coverage analysis
- Proficiency with claims management software and electronic case management systems
- Associate in Claims (AIC), Certified Fraud Examiner (CFE), or equivalent industry certification
- Valid driver's license and willingness to conduct field investigations and site visits
- Bachelor's degree in criminal justice, business, finance, or a related field
Tips for Your Claims Investigator Job Search
Tailor your resume to claim types
Hiring managers read for the specific claim lines you've handled, whether property, casualty, liability, or workers' comp. List each type explicitly rather than just writing 'claims experience,' and match the language in each job posting you apply to.
Highlight investigation tools you've used
Many postings screen for experience with specific claims management platforms, surveillance software, or database research tools. Name the systems you've actually worked in so your resume clears automated screening before a recruiter ever reads it.
Apply early to roles that fit
Migrate Mate lists claims investigator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Earn a recognized industry credential
Certifications like the Associate in Claims or the Certified Fraud Examiner signal technical credibility that separates you from candidates with similar experience levels. If you're early in your career, even an in-progress designation is worth listing on your resume.
Prepare scenario answers about judgment calls
Interviewers for investigator roles frequently ask how you handled a case where evidence was ambiguous or a claimant was uncooperative. Prepare two or three specific stories that show your reasoning process, not just the outcome you reached.
Negotiate by referencing caseload and travel demands
Compensation for investigators often varies based on territory size and expected field hours. When discussing offers, ask what the average monthly caseload and travel percentage look like so you can benchmark whether the total package reflects the actual workload.
Claims Investigator Jobs: Frequently Asked Questions
Which companies are hiring the most claims investigators?
The companies hiring the most claims investigators right now include Command Investigations, Phoenix Loss Control, and Allied Universal Compliance and Investigations, with the largest share of openings in New York, Georgia, and Virginia, based on current listings on Migrate Mate as of November 2026. Insurance carriers, third-party administrators, and self-insured corporations consistently account for the bulk of active postings.
How many claims investigator jobs are remote?
About 100% of claims investigator openings are fully remote or hybrid as of November 2026, though the share varies significantly by specialization. Desk-based roles focused on document review, coverage analysis, and fraud detection from digital records tend to be the most remote-friendly, while field investigation and surveillance assignments almost always require in-person work.
How do you become a claims investigator?
Start by earning a degree in criminal justice, business, or finance, or by gaining direct experience in an insurance or legal support role. From there, pursue an entry-level claims position to build case-handling experience, then work toward a credential like the Associate in Claims or Certified Fraud Examiner. Demonstrating documented success closing complex or contested cases is what moves candidates into senior investigator roles.
Can you get hired as a claims investigator with little experience?
Yes, many carriers and third-party administrators hire entry-level claims investigators and train them on specific product lines. Candidates with backgrounds in customer service, law enforcement, paralegal work, or financial services tend to transition most effectively because those roles develop the interviewing, documentation, and analytical skills the job requires from day one.
What does the claims investigator interview process look like?
Most employers start with a phone screen focused on your claims or investigation background, followed by one or two structured interviews that include scenario-based questions about how you handle disputed claims, uncooperative claimants, or incomplete evidence. Some employers add a written exercise asking you to review a case summary and outline your investigation approach before making a hire decision.
Where can I find and apply to claims investigator jobs?
You can find and apply to claims investigator jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your specialization and experience level, then apply directly to each listing that fits.
See All 27 Claims Investigator Jobs
Find roles that match your experience and apply in just a few clicks.
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