Remote Claims Investigator Jobs
Remote claims investigator jobs are open across the U.S. in insurance, healthcare, workers' compensation, and financial services, at remote-first carriers, third-party administrators, and distributed claims management firms, from entry-level positions to senior investigator roles. Employers hiring remote claims investigators right now include Command Investigations, Trace America, and Custard Insurance Adjusters. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 6+ Remote Claims Investigator jobs
Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.
Why You Will Love Working with Command Investigations, LLC?
At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results!
Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
Pay: $23-$30 per hour (varies based on state)
Schedule: Business hours are typically Mon-Fri; exact times are dependent on casework objectives.
Location: Casework will be anywhere within 2 hours of the job listing location.
What You Will Do:
In this role, you will conduct claims investigations by gathering evidence, interviewing the parties involved, documenting findings, and preparing comprehensive, detailed reports for client review. Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases.
- Conduct complex field investigations involving multiple claim types.
- Submit daily updates summarizing your progress and observations.
- Manage your time effectively to meet client billable-hour expectations.
- Write detailed, professional statements and investigative summaries.
- Deliver clear, client-ready reports that meet Command's quality standards.
- Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
- Operate safely and remain alert while driving during field assignments.
Your curiosity and persistence will turn each case into a story built on truth and evidence.
Requirements:Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
What We Are Looking For:
- Exceptional attention to detail and accuracy.
- Strong work ethic with a willingness to learn and adapt.
- Team-oriented mindset and open-minded attitude.
- Ability to thrive in a focused, detail-driven, and repetitive environment.
- Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
- Excellent written and verbal communication skills.
What You Will Bring:
We’re looking for investigators who are driven, professional, and dedicated to uncovering facts with accuracy and integrity.
- Demonstrate at least 1 year of field investigations experience, including face-to-face recorded statements and report writing. Prior experience with multi-line investigations preferred.
- Travel across multiple states as needed to complete case assignments. Residing within a 30-mile radius of the posted location is preferred.
- Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states). Or have the ability to obtain this license upon being hired.
- Ability to effectively use computers and digital tools, including navigating websites, entering and retrieving information from web-based systems, and troubleshooting basic technical issues required.
- Excellent reading skills and the ability to follow detailed directions are required.
- Independently, organize casework and schedule while also providing excellent customer service and demonstrating strong interpersonal, organizational, and multi-tasking skills.
- Flexibility and effective time management are required
- Adapt to variable schedules — including nights and weekends when required. Being flexible to work overtime and a willingness to work the required schedule are preferred.
- Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
- Complete a Command Investigations, LLC employment application and submit to pre-employment tasks as required for employment.
What You’ll Need:
To qualify for this position, applicants must possess the following:
- A minimum of 1-3 years of Claims, SIU, or adjusting experience. Other related experience should be indicated on the application.
- An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
- Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
- Understand investigative processes, insurance law, and claim procedures.
- English speaking required. Multi-lingual is a plus.
- A reliable personally owned vehicle.
- Proper photographic recording, video recording, and audio recording equipment. Measuring tools and safety equipment is also preferred.
- Thrive under pressure and maintain professionalism in sensitive situations.
- Demonstrate self-motivation, accountability, and sound judgment.
Physical Requirements:
- The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee will be required to remember and understand certain instructions, guidelines, or other information.
- The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.
- The employee will be required to sit, stand, and/or walk for long periods at a time.
- The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.
- Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.
About Command Investigations
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
Command Investigations LLC is an Equal Opportunity Employer.
Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.
Why You Will Love Working with Command Investigations, LLC?
At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results!
Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
Pay: $23-$30 per hour (varies based on state)
Schedule: Business hours are typically Mon-Fri; exact times are dependent on casework objectives.
Location: Casework will be anywhere within 2 hours of the job listing location.
What You Will Do:
In this role, you will conduct claims investigations by gathering evidence, interviewing the parties involved, documenting findings, and preparing comprehensive, detailed reports for client review. Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases.
- Conduct complex field investigations involving multiple claim types.
- Submit daily updates summarizing your progress and observations.
- Manage your time effectively to meet client billable-hour expectations.
- Write detailed, professional statements and investigative summaries.
- Deliver clear, client-ready reports that meet Command's quality standards.
- Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
- Operate safely and remain alert while driving during field assignments.
Your curiosity and persistence will turn each case into a story built on truth and evidence.
Requirements:Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
What We Are Looking For:
- Exceptional attention to detail and accuracy.
- Strong work ethic with a willingness to learn and adapt.
- Team-oriented mindset and open-minded attitude.
- Ability to thrive in a focused, detail-driven, and repetitive environment.
- Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
- Excellent written and verbal communication skills.
What You Will Bring:
We’re looking for investigators who are driven, professional, and dedicated to uncovering facts with accuracy and integrity.
- Demonstrate at least 1 year of field investigations experience, including face-to-face recorded statements and report writing. Prior experience with multi-line investigations preferred.
- Travel across multiple states as needed to complete case assignments. Residing within a 30-mile radius of the posted location is preferred.
- Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states). Or have the ability to obtain this license upon being hired.
- Ability to effectively use computers and digital tools, including navigating websites, entering and retrieving information from web-based systems, and troubleshooting basic technical issues required.
- Excellent reading skills and the ability to follow detailed directions are required.
- Independently, organize casework and schedule while also providing excellent customer service and demonstrating strong interpersonal, organizational, and multi-tasking skills.
- Flexibility and effective time management are required
- Adapt to variable schedules — including nights and weekends when required. Being flexible to work overtime and a willingness to work the required schedule are preferred.
- Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
- Complete a Command Investigations, LLC employment application and submit to pre-employment tasks as required for employment.
What You’ll Need:
To qualify for this position, applicants must possess the following:
- A minimum of 1-3 years of Claims, SIU, or adjusting experience. Other related experience should be indicated on the application.
- An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
- Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
- Understand investigative processes, insurance law, and claim procedures.
- English speaking required. Multi-lingual is a plus.
- A reliable personally owned vehicle.
- Proper photographic recording, video recording, and audio recording equipment. Measuring tools and safety equipment is also preferred.
- Thrive under pressure and maintain professionalism in sensitive situations.
- Demonstrate self-motivation, accountability, and sound judgment.
Physical Requirements:
- The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee will be required to remember and understand certain instructions, guidelines, or other information.
- The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.
- The employee will be required to sit, stand, and/or walk for long periods at a time.
- The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.
- Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.
About Command Investigations
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
Command Investigations LLC is an Equal Opportunity Employer.
See All 6 Remote Claims Investigator Jobs
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Find JobsRemote Claims Investigator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote claims investigator jobs.
- Prior experience handling insurance claims, workers' compensation, or liability investigations
- Strong knowledge of claims investigation procedures, documentation, and coverage analysis
- Proficiency with claims management software and electronic case management systems
- Associate in Claims (AIC), Certified Fraud Examiner (CFE), or equivalent industry certification
- Valid driver's license and willingness to conduct field investigations and site visits
- Bachelor's degree in criminal justice, business, finance, or a related field
Tips for Your Remote Claims Investigator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote claims investigator openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings at established carriers fill fast, so applying within the first few days gives you a real advantage.
Show your independent case management record
Remote claims employers want proof you can carry cases from intake to resolution without hand-holding. Highlight specific examples of files you managed solo, decisions you made independently, and how you documented each step in your claims system.
Demonstrate async written communication skills
Remote claims work runs on written updates, adjustment summaries, and email correspondence with claimants, attorneys, and vendors. Use your cover letter and any writing samples to show you can communicate complex case details clearly, concisely, and without back-and-forth.
Get fluent in remote claims platforms before interviews
Employers hiring remote claims investigators expect working knowledge of platforms like Guidewire, Xactimate, or similar systems. Mention the specific tools you've used in your resume and be ready to describe your workflow inside them during a technical screen.
Remote Claims Investigator Jobs: Frequently Asked Questions
How do I get a remote claims investigator job?
Target remote-first insurance carriers, third-party administrators, and self-insured employers with distributed claims teams, since those organizations are built for remote workflows and hire accordingly. Remote employers screen hard for self-direction, clear written communication, and familiarity with claims management platforms like Guidewire or Xactimate. Candidates who can show documentation accuracy, independent case management, and async communication skills stand out most.
Which companies hire remote claims investigators?
Employers currently hiring remote claims investigators include Command Investigations, Trace America, and Custard Insurance Adjusters, per current remote listings on Migrate Mate as of November 2026. Remote claims investigator roles concentrate at insurance carriers, third-party administrators, and healthcare payers that run distributed claims operations across multiple states.
Can you get a remote claims investigator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage cases independently from day one with minimal supervision. Third-party administrators and smaller insurers are more likely to hire entry-level remote candidates. Showing completed coursework in insurance fundamentals, familiarity with claims software, or prior customer-facing work that demonstrates written communication and attention to detail can open the door.
Do you need a degree for remote claims investigator jobs?
Not always. Many remote employers care more about claims-specific skills, documentation accuracy, and software proficiency than a formal degree. An associate or bachelor's degree in business, criminal justice, or a related field helps, but candidates who can show real case management experience, relevant certifications like the Associate in Claims, or strong written communication often compete effectively without one.
See All 6 Remote Claims Investigator Jobs
Find roles that match your experience and apply in just a few clicks.
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