Mid Level Claims Specialist Jobs
Mid level claims specialist jobs go to professionals ready to own complex cases end to end, guide junior staff through investigations, and make coverage decisions with minimal oversight. Openings run across Insurance and Technology & Software, with a mix of on-site, remote, and hybrid settings, and employers like Selective Insurance, Mercury Insurance Company, and AIG Claims hiring at this level now.
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Showing 5 of 15+ Mid Level Claims Specialist jobs
Description
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers an exciting opening for a Senior Workers Compensation Claims Specialist within the West Region!
The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
Depending on your overall skills and experience, you may be considered as a Senior Claims Specialist I, or Senior Claims Specialist II. The salary range posted reflects the varying pay scale across various locations.
Candidates must reside within 50 miles of Lake Oswego, OR; and Chandler, AZ; and will be required to work onsite twice a month. Candidates residing in CA and WA will be considered in all locations and may be eligible for 100% remote work. Please note that this policy is subject to change.
Responsibilities:
- Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages.
- Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners.
- Refers to claim to subrogation group or Special Investigations Unit as appropriate.
- Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
- Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
- Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company.
- Acts as senior technical professional on team, assisting team members with escalated issues.
- Mentors and trains new team members.
- Participates in Quality Review process.
- Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
- Performs other duties as assigned.
Qualifications
- Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required.
- Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively.
- Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state's tort laws as normally acquired through a bachelor's degree (or equivalent training) plus 3 to 5 years directly related work experience.
- Required to obtain and maintain all applicable licenses.
About us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
Description
Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers an exciting opening for a Senior Workers Compensation Claims Specialist within the West Region!
The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
Depending on your overall skills and experience, you may be considered as a Senior Claims Specialist I, or Senior Claims Specialist II. The salary range posted reflects the varying pay scale across various locations.
Candidates must reside within 50 miles of Lake Oswego, OR; and Chandler, AZ; and will be required to work onsite twice a month. Candidates residing in CA and WA will be considered in all locations and may be eligible for 100% remote work. Please note that this policy is subject to change.
Responsibilities:
- Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages.
- Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners.
- Refers to claim to subrogation group or Special Investigations Unit as appropriate.
- Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
- Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
- Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company.
- Acts as senior technical professional on team, assisting team members with escalated issues.
- Mentors and trains new team members.
- Participates in Quality Review process.
- Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews.
- Performs other duties as assigned.
Qualifications
- Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required.
- Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively.
- Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state's tort laws as normally acquired through a bachelor's degree (or equivalent training) plus 3 to 5 years directly related work experience.
- Required to obtain and maintain all applicable licenses.
About us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
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Mid Level Claims Specialist Jobs: Frequently Asked Questions
How do I get a mid level claims specialist job?
Position your experience around ownership and outcomes: highlight cases you handled independently, decisions you made without escalation, and any process improvements you drove. Tailor your resume to show depth in a specific claims type, such as property, liability, or workers' compensation. Employers at this level want to see that you can carry a full caseload and resolve disputes with sound judgment, not just follow a script.
Which companies hire mid level claims specialists?
Companies hiring mid level claims specialists right now include Selective Insurance, Mercury Insurance Company, and AIG Claims, based on current listings on Migrate Mate as of July 2026. Carriers, third-party administrators, and self-insured corporations are the most active employers at this experience level, often seeking specialists who can step in with minimal ramp-up time.
Are there remote mid level claims specialist jobs?
Yes, and the share is meaningful. About 100% of mid level claims specialist openings are remote or hybrid as of July 2026, reflecting how broadly digital claims platforms have been adopted. Most fully remote roles still require a home state license and reliable access to claims management software, so confirm licensing requirements before applying.
How do I move up to a mid level claims specialist role?
Moving from entry level into a mid level claims specialist role comes from consistently taking ownership of more complex cases, reducing how often you escalate decisions, and building a reputation for accurate, well-documented determinations. Earning a relevant designation, such as an AIC or AEI credential, and demonstrating measurable impact, like improved closure rates or lower litigation costs, signals readiness for the next tier.
Which industries hire the most mid level claims specialists?
Mid Level claims specialist roles concentrate in Insurance and Technology & Software, based on current listings on Migrate Mate as of July 2026. These sectors generate high claim volumes and face regulatory pressure to resolve cases efficiently, which keeps demand for experienced specialists steady regardless of broader hiring cycles.