Client Program Manager Jobs
Client Program Manager jobs are open across technology, healthcare, financial services, and professional services, at levels from associate to senior and director, with specializations in account management, implementation oversight, and cross-functional program delivery. See the openings below and apply to the ones that match your experience.
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Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
The ideal candidate will have a Bachelors Degree and a proven track record of creating and implementing client strategies in a luxury retail environment. You will have experience in aligning with local teams to ensure consistency with Maison strategy, and will have proficiency in rolling out corporate loyalty programs and regional strategies. The ideal candidate will have the ability to implement and adapt Maison Client strategy within a specific market and have experience in rolling out CRM initiatives and analyzing their business impact. You will also have strong collaboration skills, particularly with corporate CRM teams, to understand databases and identify opportunities.
What are we expecting from you?
As Senior Manager, Client Development and Experience-NYC, you will strategically lead the implementation of the Maison's client strategy across the region. This pivotal role involves leveraging deep local client knowledge to adapt and deploy corporate initiatives, rolling out loyalty and CRM programs, and enhancing a service-oriented boutique environment, ultimately driving exceptional client development, experience, and satisfaction in close collaboration with corporate and local teams.
In this role, you will be responsible for the following:
- Develop and analyze local client portfolio data to identify growth opportunities and inform strategic action plans.
- Build and implement store-specific client development strategies, defining KPIs and monitoring performance.
- Ensure and supervise qualitative client data collection and effective client assignment across all touchpoints.
- Lead the deployment and adaptation of client activation and clienteling programs and tools within the region.
- Coach and support boutique sales teams in implementing clienteling strategies and enhancing client outreach.
- Manage and orchestrate local clienteling opportunities, including bespoke experiences and gifting campaigns.
- Oversee client experience initiatives, from F&B selection to VIP treatment coordination, ensuring Maison standards.
- Monitor client satisfaction metrics and collaborate with training to address pain points and share best practices.
- Animate the local client community and facilitate ongoing engagement with boutique staff.
More than a role…we recruit for a career!
By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process:
Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA.
Richemont offers a generous compensation and benefits package for eligible employees.
Salary Range: $135,000 - $145,000
This role is bonus eligible
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Find Client Program Manager JobsClient Program Manager Job Market
Who's Hiring
- Bank of America10
- BNY8
- Experian4
- Spectrum3
- Dun & Bradstreet3
Top Industries Hiring
- Banking & Financial Services
- Healthcare & Medical Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in client program manager jobs.
- Three or more years of client-facing program or account management experience
- Demonstrated ability to manage multiple concurrent client programs or workstreams
- Proficiency with project management and CRM tools such as Salesforce or similar platforms
- Strong written and verbal communication skills for executive-level client stakeholders
- Bachelor's degree in business, communications, or a related field
- PMP certification or equivalent program management credential preferred
Tips for Your Client Program Manager Job Search
Tailor your resume to program scope
Client program managers are evaluated on the breadth and complexity of programs they've owned. Quantify portfolio size, number of workstreams, or stakeholder counts on each role rather than listing generic project management duties.
Highlight client-facing outcomes specifically
Generic program management experience doesn't differentiate you here. Call out retention results, renewal outcomes, or escalation resolutions you drove directly for named client segments, since hiring managers screen for external relationship ownership.
Apply early to roles that fit
Migrate Mate lists client program manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by industry vertical
Client program manager responsibilities shift significantly between SaaS, healthcare, and financial services. Prioritize listings in your strongest vertical, since interviewers will probe your familiarity with their client base, compliance context, and typical escalation patterns.
Prepare a cross-functional influence story
Interviewers for this role almost always ask how you've driven outcomes without direct authority over delivery teams. Prepare two or three examples where you aligned product, engineering, or operations stakeholders on behalf of a client and name the mechanism you used.
Negotiate scope alongside compensation
Client program managers often inherit under-resourced accounts or unclear mandates. During offer discussions, ask how program portfolio size and client revenue tiers are defined, since these factors directly shape your workload and promotion timeline.
Client Program Manager Jobs: Frequently Asked Questions
Which companies are hiring the most client program managers?
Bank of America, BNY, and Experian are hiring the most client program managers right now, with openings concentrated in Texas, New York, and North Carolina, based on current listings on Migrate Mate as of November 2026. Demand is especially active in technology and managed services sectors.
How many client program manager jobs are remote?
About 70% of client program manager openings are fully remote or hybrid as of November 2026, reflecting the role's reliance on video calls, shared project tools, and async client communication. Implementation-heavy and onboarding-focused sub-areas tend to have more on-site or hybrid requirements than pure relationship management roles.
How do you become a client program manager?
Start by building experience in a client-facing role such as account coordinator, customer success associate, or project analyst. Develop fluency with project tracking and CRM tools, then move into owning smaller client programs independently. Demonstrating that you can manage competing client priorities without escalation is typically the threshold for a full client program manager title.
Can I get a client program manager job with little experience?
Yes, some employers hire candidates into associate or junior client program manager roles with limited direct experience. The strongest entry-level candidates can point to internships, consulting projects, or customer success roles where they coordinated deliverables for external stakeholders. Framing any cross-functional coordination or client communication work you've done is more effective than emphasizing certifications alone.
What does the client program manager interview process look like?
Most processes include an initial recruiter screen, a hiring manager conversation focused on past client experience, and a panel or case-style round where you walk through how you'd handle a difficult client situation or a program going off-track. Some employers add a written exercise asking you to draft a client communication or project status update.
Where can I find and apply to client program manager jobs?
You can find and apply to client program manager jobs on Migrate Mate, which lists current openings from companies across the United States. Search for roles that match your experience level and industry background, then apply directly to each listing that fits.
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