Client Services Consultant Jobs in North Carolina

INTRODUCTION

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

ROLE AND RESPONSIBILITIES

As a Strategic Resourcing Services Consultant, you are charged with driving and growing the strategic staffing business within the Central Region by leading the services sales process for assigned accounts and regions, including development of our strategic resourcing business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our Services Sales Consultants, account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase and throughout the lifecycle of the placed resource.

This role requires creativity and drive, with an interpersonal savvy that allows one to develop lasting relationships. This individual will have the ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and will develop strategic solutions/creative roadmaps to overcome obstacles. A Strategic Resourcing Services Consultant will have strong negotiation and communication skills and will work within specified accounts to lead and grow our professional services offering. This individual will think strategically and plan best outcomes for external as well as internal clients.

The Client Executive (CE) Services Seller – Strategic Resourcing is a services-led growth leader responsible for expanding WWT's footprint within core customer accounts through workforce strategy, delivery models, and long-term services alignment.

This role goes beyond transactional staffing. The Strategic Resourcing Services Seller operates as a trusted advisor and subject-matter expert, aligning people, technology, and delivery to client business outcomes and driving scalable, recurring services revenue.

Core Responsibilities

Strategic Client Engagement

• Serve as the Strategic Resourcing SME within assigned accounts, embedded with the Client Executive and account teams
• Engage directly with hiring managers, delivery leaders, and executive stakeholders (Director, VP, C-Suite)
• Lead consultative conversations on workforce planning, skills gaps, delivery speed, scalability, and cost optimization

Services Growth & Sales Execution

• Proactively identify services and workforce opportunities not visible through traditional sales motions
• Own Strategic Resourcing opportunities end-to-end:
• Discovery and intake
• Solution and delivery model design
• SOW creation and commercial modeling
• Extensions and expansions
• Position a full portfolio of services, including:
• Contract and contract-to-hire
• Direct placement
• Blended and hybrid resourcing models
• Workforce optimization and advisory

Workforce Strategy & Advisory

• Develop multi-year workforce roadmaps aligned to client initiatives and transformation programs
• Design flexible delivery models balancing speed, cost, and access to specialized talent
• Translate business and technical strategies into scalable resourcing solutions supported by WWT's global ecosystem

Why This Role Matters to Sales Leadership

Strategic Resourcing Sellers unlock services growth that traditional hardware or solution-led motions often miss by:

• Creating demand upstream of projects through workforce and delivery planning
• Deepening hiring manager, delivery leader, and executive relationships
• Translating technology initiatives into long-term workforce and services roadmaps
• Securing multi-role, multi-quarter, and programmatic services engagements
• Increasing account stickiness and predictability of services revenue

BASIC QUALIFICATIONS

• 5+ years of selling staffing solutions to tier 1 service providers/telecommunications organizations.
• 10+ years of experience in high volume full life cycle Staffing agency recruiting/sales with a proven record of accomplishment selling to Fortune 500 accounts
• Demonstrated success building and closing sales and ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders
• Consulting experience leading major change efforts, preferably in the area of strategic staffing/resourcing initiatives
• Excellent communication and verbal skills with exceptional interpersonal skills.
• Customer service orientation
• Ability to travel
• Demonstrated C-Level relationship management a plus
• Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
• Thorough planning and organizing abilities
• Understanding of Salesforce is a plus
• Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.

PREFERRED QUALIFICATIONS

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
• Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $100,000-140,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

Equal Opportunity Employer