Entry Level Client Services Supervisor Jobs
New grad client services supervisor jobs are open to recent graduates and entry level candidates with zero to two years of experience, where internship work or hands-on customer-facing roles can matter more than a long resume. Most openings are on-site positions across Banking & Financial Services, Investment & Asset Management, and Fintech, with employers like JPMorganChase, Jackson Hewitt, and Bank of America hiring at this level now.
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Description
Location: Remote (United States)
Schedule: Full-time, rotating Saturdays required
Innovetive Petcare is seeking a Veterinary Client Care & Pharmacy Specialist to support our growing network of veterinary hospitals across the United States. This is a veterinary call center role focused on delivering exceptional client service, supporting online pharmacy operations, and coordinating patient care.
As a key member of our centralized client care team, you will serve as an extension of our veterinary hospitals—handling inbound and outbound calls, pharmacy requests, appointment scheduling, and client communication via phone, text (SMS), and email. This role is ideal for experienced veterinary professionals who thrive in a fast-paced, high-volume environment and are passionate about client experience.
Key Responsibilities
- Manage high-volume inbound and outbound calls related to veterinary pharmacy requests, appointment scheduling, and general client inquiries
- Provide support for online veterinary pharmacy services, including prescription coordination and client education
- Schedule and manage appointments across multiple veterinary hospitals
- Perform telephone triage, routing urgent and non-urgent inquiries appropriately
- Deliver personalized, high-quality client communication via phone, SMS, and email
- Accurately document interactions within electronic medical records (EMR) and communication systems
- Act as a brand ambassador by adapting communication style to reflect each hospital’s culture
- Collaborate with hospital teams to improve workflows, resolve issues, and enhance the client experience
- Meet and exceed call center KPIs, including response time, accuracy, and client satisfaction
Qualifications
- 2+ years of veterinary experience (required) – technician, assistant, or client service roles
- Strong knowledge of veterinary terminology, hospital workflows, and common medications
- Prior experience in a call center, remote customer service, or client-facing role preferred
- Proficiency with veterinary practice management software (PIMS) and Microsoft Office
- Excellent written and verbal communication skills across phone, text, and email
- Ability to multitask and stay organized in a remote, high-volume environment
- Detail-oriented with strong documentation and problem-solving skills
- Compassionate, proactive mindset with a focus on client satisfaction and patient care
Benefits
- Health, dental, vision, and life insurance.
- Paid time off (PTO).
- Paid parental leave.
- 401k retirement plan with company match.
- Employee discounts and perks.
- Training, continuing education, and career development opportunities.
- Free annual subscription to Calm Health.
- Culture first company where FUN is a core value!
- Opportunity to support a national network of veterinary hospitals
- Collaborative, growth-oriented team environment
- Make a direct impact on the client and patient experience
About Innovetive PetCare
Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a great support team dedicated to helping veterinary practices prosper and grow. We run a great business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better life, with more work-life balance, a strong supportive community, and ongoing training and career development.
At Innovetive Petcare, it all begins with a great team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics, to the great support team in our home office, our team is passionate about animal health. We are a culture-first company, that is working to redefine the veterinary lifestyle! We don’t just talk about it; we are living it!
Equal Opportunity Employer Policy
Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Description
Location: Remote (United States)
Schedule: Full-time, rotating Saturdays required
Innovetive Petcare is seeking a Veterinary Client Care & Pharmacy Specialist to support our growing network of veterinary hospitals across the United States. This is a veterinary call center role focused on delivering exceptional client service, supporting online pharmacy operations, and coordinating patient care.
As a key member of our centralized client care team, you will serve as an extension of our veterinary hospitals—handling inbound and outbound calls, pharmacy requests, appointment scheduling, and client communication via phone, text (SMS), and email. This role is ideal for experienced veterinary professionals who thrive in a fast-paced, high-volume environment and are passionate about client experience.
Key Responsibilities
- Manage high-volume inbound and outbound calls related to veterinary pharmacy requests, appointment scheduling, and general client inquiries
- Provide support for online veterinary pharmacy services, including prescription coordination and client education
- Schedule and manage appointments across multiple veterinary hospitals
- Perform telephone triage, routing urgent and non-urgent inquiries appropriately
- Deliver personalized, high-quality client communication via phone, SMS, and email
- Accurately document interactions within electronic medical records (EMR) and communication systems
- Act as a brand ambassador by adapting communication style to reflect each hospital’s culture
- Collaborate with hospital teams to improve workflows, resolve issues, and enhance the client experience
- Meet and exceed call center KPIs, including response time, accuracy, and client satisfaction
Qualifications
- 2+ years of veterinary experience (required) – technician, assistant, or client service roles
- Strong knowledge of veterinary terminology, hospital workflows, and common medications
- Prior experience in a call center, remote customer service, or client-facing role preferred
- Proficiency with veterinary practice management software (PIMS) and Microsoft Office
- Excellent written and verbal communication skills across phone, text, and email
- Ability to multitask and stay organized in a remote, high-volume environment
- Detail-oriented with strong documentation and problem-solving skills
- Compassionate, proactive mindset with a focus on client satisfaction and patient care
Benefits
- Health, dental, vision, and life insurance.
- Paid time off (PTO).
- Paid parental leave.
- 401k retirement plan with company match.
- Employee discounts and perks.
- Training, continuing education, and career development opportunities.
- Free annual subscription to Calm Health.
- Culture first company where FUN is a core value!
- Opportunity to support a national network of veterinary hospitals
- Collaborative, growth-oriented team environment
- Make a direct impact on the client and patient experience
About Innovetive PetCare
Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a great support team dedicated to helping veterinary practices prosper and grow. We run a great business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better life, with more work-life balance, a strong supportive community, and ongoing training and career development.
At Innovetive Petcare, it all begins with a great team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics, to the great support team in our home office, our team is passionate about animal health. We are a culture-first company, that is working to redefine the veterinary lifestyle! We don’t just talk about it; we are living it!
Equal Opportunity Employer Policy
Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
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Find JobsEntry Level Client Services Supervisor Job Market
Who's Hiring
- JPMorganChase413
- Jackson Hewitt48
- Bank of America22
- Ernest14
- KeyBank12
Top Industries Hiring
- Banking & Financial Services355
- Investment & Asset Management334
- Fintech304
- Accounting & Auditing55
- Technology & Software39
Entry Level Client Services Supervisor Jobs: Frequently Asked Questions
How do I get an entry level client services supervisor job?
Focus on customer-facing experience, even from part-time or internship roles, since employers at this level prioritize communication skills and a service mindset over years on the job. Highlight any team coordination, complaint resolution, or client communication you have done. A cover letter that shows you understand the company's customers can give you an edge over candidates with longer resumes but less targeted experience.
Which companies hire entry level client services supervisors?
Companies hiring entry level client services supervisors right now include JPMorganChase, Jackson Hewitt, and Bank of America, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from financial services firms, healthcare organizations, and consumer-facing businesses that have dedicated client support teams and promote from within.
Are there remote entry level client services supervisor jobs?
Yes, though the majority of openings are still on-site. About 9% of entry level client services supervisor openings are remote or hybrid as of November 2026, so candidates who prefer flexibility should filter specifically for those options when searching. Remote roles at this level often come from companies with established virtual service teams.
Are these new grad client services supervisor jobs?
Yes, many of these postings are new grad and junior roles that welcome recent graduates and candidates with little formal experience. A new grad friendly posting typically says it accepts zero to two years of experience, counts internships or volunteer work, or lists a degree as preferred rather than required. If you have strong interpersonal skills and any client-facing background, you are a viable applicant.
Which industries hire the most entry level client services supervisors?
Entry Level client services supervisor roles concentrate in Banking & Financial Services, Investment & Asset Management, and Fintech, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because they manage large customer bases, run structured onboarding for new supervisors, and regularly backfill roles as team leads move into more senior positions.