Entry Level Client Success Representative Jobs
New grad client success representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a demonstrated ability to build relationships can matter more than a long resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, with employers like DXC Technology, HaloMD, and Guidepoint hiring at this level now.
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HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.
Job Summary
The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM), with historical experience across multiple care settings, including Emergency Rooms (ER), Ambulatory Surgery Centers (ASC), and Hospitals. This ensures a well-rounded understanding of the diverse areas we touch and the ability to effectively support our clients. The role requires strong data analytics knowledge, critical thinking skills to analyze processes, and a keen eye for identifying problems while presenting long-term solutions. In addition, exceptional customer service and communication skills are essential when engaging with physician customers and stakeholders. This position requires a professional individual with a proven track record of demonstrated leadership. The ideal candidate must be able to prioritize job responsibilities and demands, execute contractual agreements, and provide day-to-day management and operational support of management services. Finally, a Client Success Manager must be flexible, proactive, and disciplined to work both independently and as part of a team in a remote environment.
Essential Job Duties and Responsibilities
- Lead client experience strategies and initiatives across departments
- Manage and support cross-functional teams to improve customer engagement
- Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
- Collaborate with internal teams to address issues and implement innovative solutions
- Utilize client experience tools and platforms to streamline communication and monitor satisfaction
- Ensure compliance with relevant healthcare policies, including the Federal No Surprises Act
- Develop and maintain strong relationships with clients and stakeholders
- Present findings and recommendations to leadership with a focus on continuous improvement
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, client relations, project management, or client experience roles.
- Extensive experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces, with a strong understanding of processes across multiple care settings.
- Demonstrated success in managing teams or projects focused on client experience.
- Experience in the healthcare industry, specifically with the Federal No Surprises Act.
- Proficiency with client experience software and CRM tools.
- Strong data analysis skills with the ability to extract insights from client feedback and metrics.
- Excellent verbal and written communication skills.
- Problem-solving mindset with the ability to develop and implement client-focused solutions.
Perks & Benefits
- Fully Remote - Work from anywhere within the United States with reliable high-speed internet
- Multiple medical plan options
- Health Savings Account with company contributions
- Dental & vision coverage for you and your dependents
- 401k with Company match
- Vacation, sick time & Company paid holidays
- Company wellbeing program with health insurance incentives
What's Next?
If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Who We Are
HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.
Job Summary
The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM), with historical experience across multiple care settings, including Emergency Rooms (ER), Ambulatory Surgery Centers (ASC), and Hospitals. This ensures a well-rounded understanding of the diverse areas we touch and the ability to effectively support our clients. The role requires strong data analytics knowledge, critical thinking skills to analyze processes, and a keen eye for identifying problems while presenting long-term solutions. In addition, exceptional customer service and communication skills are essential when engaging with physician customers and stakeholders. This position requires a professional individual with a proven track record of demonstrated leadership. The ideal candidate must be able to prioritize job responsibilities and demands, execute contractual agreements, and provide day-to-day management and operational support of management services. Finally, a Client Success Manager must be flexible, proactive, and disciplined to work both independently and as part of a team in a remote environment.
Essential Job Duties and Responsibilities
- Lead client experience strategies and initiatives across departments
- Manage and support cross-functional teams to improve customer engagement
- Gather, analyze, and interpret client feedback and performance metrics to identify trends and areas for improvement
- Collaborate with internal teams to address issues and implement innovative solutions
- Utilize client experience tools and platforms to streamline communication and monitor satisfaction
- Ensure compliance with relevant healthcare policies, including the Federal No Surprises Act
- Develop and maintain strong relationships with clients and stakeholders
- Present findings and recommendations to leadership with a focus on continuous improvement
Qualifications
- Bachelor's degree in Healthcare Administration, Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, client relations, project management, or client experience roles.
- Extensive experience in Revenue Cycle Management (RCM) within the ER, ASC, and Hospital spaces, with a strong understanding of processes across multiple care settings.
- Demonstrated success in managing teams or projects focused on client experience.
- Experience in the healthcare industry, specifically with the Federal No Surprises Act.
- Proficiency with client experience software and CRM tools.
- Strong data analysis skills with the ability to extract insights from client feedback and metrics.
- Excellent verbal and written communication skills.
- Problem-solving mindset with the ability to develop and implement client-focused solutions.
Perks & Benefits
- Fully Remote - Work from anywhere within the United States with reliable high-speed internet
- Multiple medical plan options
- Health Savings Account with company contributions
- Dental & vision coverage for you and your dependents
- 401k with Company match
- Vacation, sick time & Company paid holidays
- Company wellbeing program with health insurance incentives
What's Next?
If you're ready to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.
It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
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Entry Level Client Success Representative Jobs: Frequently Asked Questions
How do I get an entry level client success representative job?
Focus on demonstrating communication skills, patience, and a customer-first mindset, since those qualities matter most at this stage. Highlight any internship, retail, hospitality, or support experience where you resolved problems or built relationships. Tailoring your resume to show outcomes, such as improved satisfaction or resolved issues, gives you a clear edge over candidates who list duties without results.
Which companies hire entry level client success representatives?
Companies hiring entry level client success representatives right now include DXC Technology, HaloMD, and Guidepoint, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from fast-growing SaaS companies, fintech firms, and businesses scaling their customer support or account management teams.
Are there remote entry level client success representative jobs?
Yes, though availability varies by employer and industry. About 100% of entry level client success representative openings are remote or hybrid as of November 2026, reflecting how many companies now run distributed customer-facing teams. Filtering by remote or hybrid when you search can quickly narrow the field to roles that fit your location preference.
Are these new grad client success representative jobs?
Yes, many of these postings are new grad friendly, targeting recent graduates and junior candidates who are just starting out. A new grad posting typically welcomes zero to two years of experience and treats internships, campus leadership, or a strong portfolio of relevant projects as equivalent to full-time work history. Look for language like "no experience required" or "training provided" as reliable signals.
Which industries hire the most entry level client success representatives?
Entry Level client success representative roles concentrate in Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they rely on ongoing customer relationships, recurring revenue models, or high onboarding volume, all of which create steady demand for junior client-facing roles.