Client Support Technician Jobs
Client Support Technician jobs are open across managed services, healthcare IT, financial services, and enterprise software, from entry-level to senior and team lead, with specializations in helpdesk support, hardware troubleshooting, and remote desktop administration. Scan the live roles below and apply to whichever ones fit.
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A High School Diploma or equivalent is required; experience in human services, behavioral health, or medical office settings is preferred. Primarily focused on contract billing and will be responsible for processing billing activities, running and reviewing reports, auditing documentation, and reviewing service notes to ensure accuracy, completeness, and compliance. Additional responsibilities include scanning documents, completing administrative paperwork, and assisting with other clerical duties as assigned. Services are provided in accordance with accepted professional standards and the policies and procedures of Henderson Behavioral Health, while ensuring compliance with Agency for Health Care Administration (AHCA), CARF, Department of Children and Families (DCF), and applicable Florida regulations. The successful candidate must demonstrate strong customer service, communication, organizational, and Microsoft Office skills, along with the ability to work effectively in a fast-paced and team-oriented environment. This position may require occasional evening hours and offers opportunities for professional growth and development.
“Henderson Behavioral Health is a drug free workplace, E-Verify participant, and a Level II qualified entity”.
https://info.flclearinghouse.com
Henderson Behavioral Health
Established in 1953, Henderson is one of the oldest, largest and most successful providers of recovery services for persons with behavioral health conditions. Henderson Behavioral Health (HBH or Henderson) provides healthcare, housing, and hope for over 22,000 persons of all ages in Mid to Southeast Florida each year. Through therapy, support services, advocacy, and housing, Henderson assists and inspires people with mental health and substance use conditions to reclaim their lives. We utilize state of the art research and evidence-based practices, combined with a wide range of support to treat the whole person. At Henderson, we pride ourselves in caring deeply about the work, the people we serve, our staff members and our community. We offer employees a wide scope of practice opportunities with ample opportunity to grow clinically and into supervisory and leadership roles. HBH invests in our team by offering competitive salaries, a comprehensive benefits package, extensive training programs, and much more. Our team of seasoned clinical leaders are dedicated to ensuring your success at HBH and to ensure you are supported and valued. At Henderson you will work at an organization that prides itself in providing the highest quality care, in a compassionate, respectful, trauma informed, equitable and caring environment.
Henderson Offers competitive salary and a comprehensive benefits package including:
BENEFITS OFFERED:
- Health / Dental / Vision Insurance
- STD / LTD / Life
- Voluntary Life /Accident Protection /
- Hospital Indemnity
- Paid Time Off - Up To 4wks 1st Year!
- Accrue From Day 1!
- 40 Hour PTO Cash Out Every 4 Years
- Employee Assistance Program
- Available 7 Days A Week!
- Flexible Spending Benefits Plan
- Culture Of Diversity & Inclusion
- Trauma Informed Care Workplace
- Free Trainings & Workshops (CPR, First Aid, CPI, MHFA, & CEUs)
- Employee Wellness Program
- Holidays - 9 Paid Holidays
- 401 (A) Profit Sharing - HBH Contribution
- 403 (B) Vanguard Retirement Plan
- Free Licensure Supervision
- Annual Employee Recognition Program
- Eligibility For Student Loan Forgiveness
- Internal Transfer after 6 months in good standing
- Annual Education Reimbursement
- Employee Referral Bonus Program
- Total Pet Care Insurance Plan (Medical, Telehealth, Discount on Meds, Treats, Food, Supplies, & QR Coded ID Tag)
EMPLOYEE PERKS:
- Discounts on various Gym Memberships
- Discounts on Auto Repairs & Parts
- Educational Discounts from various schools
- Discounts for any YMCA location
- Ticketsatwork Discounts! (Theme Parks, Flights, Cruises, Car Rentals, Hotels, Apparel, Events, Movies, Electronics & Much More!)
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- human services: 1 year (Preferred)
- behavioral health: 1 year (Preferred)
- medical office setting : 1 year (Preferred)
Language:
- any other languages (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Lauderdale Lakes, FL 33319 (Required)
Work Location: In person
A High School Diploma or equivalent is required; experience in human services, behavioral health, or medical office settings is preferred. Primarily focused on contract billing and will be responsible for processing billing activities, running and reviewing reports, auditing documentation, and reviewing service notes to ensure accuracy, completeness, and compliance. Additional responsibilities include scanning documents, completing administrative paperwork, and assisting with other clerical duties as assigned. Services are provided in accordance with accepted professional standards and the policies and procedures of Henderson Behavioral Health, while ensuring compliance with Agency for Health Care Administration (AHCA), CARF, Department of Children and Families (DCF), and applicable Florida regulations. The successful candidate must demonstrate strong customer service, communication, organizational, and Microsoft Office skills, along with the ability to work effectively in a fast-paced and team-oriented environment. This position may require occasional evening hours and offers opportunities for professional growth and development.
“Henderson Behavioral Health is a drug free workplace, E-Verify participant, and a Level II qualified entity”.
https://info.flclearinghouse.com
Henderson Behavioral Health
Established in 1953, Henderson is one of the oldest, largest and most successful providers of recovery services for persons with behavioral health conditions. Henderson Behavioral Health (HBH or Henderson) provides healthcare, housing, and hope for over 22,000 persons of all ages in Mid to Southeast Florida each year. Through therapy, support services, advocacy, and housing, Henderson assists and inspires people with mental health and substance use conditions to reclaim their lives. We utilize state of the art research and evidence-based practices, combined with a wide range of support to treat the whole person. At Henderson, we pride ourselves in caring deeply about the work, the people we serve, our staff members and our community. We offer employees a wide scope of practice opportunities with ample opportunity to grow clinically and into supervisory and leadership roles. HBH invests in our team by offering competitive salaries, a comprehensive benefits package, extensive training programs, and much more. Our team of seasoned clinical leaders are dedicated to ensuring your success at HBH and to ensure you are supported and valued. At Henderson you will work at an organization that prides itself in providing the highest quality care, in a compassionate, respectful, trauma informed, equitable and caring environment.
Henderson Offers competitive salary and a comprehensive benefits package including:
BENEFITS OFFERED:
- Health / Dental / Vision Insurance
- STD / LTD / Life
- Voluntary Life /Accident Protection /
- Hospital Indemnity
- Paid Time Off - Up To 4wks 1st Year!
- Accrue From Day 1!
- 40 Hour PTO Cash Out Every 4 Years
- Employee Assistance Program
- Available 7 Days A Week!
- Flexible Spending Benefits Plan
- Culture Of Diversity & Inclusion
- Trauma Informed Care Workplace
- Free Trainings & Workshops (CPR, First Aid, CPI, MHFA, & CEUs)
- Employee Wellness Program
- Holidays - 9 Paid Holidays
- 401 (A) Profit Sharing - HBH Contribution
- 403 (B) Vanguard Retirement Plan
- Free Licensure Supervision
- Annual Employee Recognition Program
- Eligibility For Student Loan Forgiveness
- Internal Transfer after 6 months in good standing
- Annual Education Reimbursement
- Employee Referral Bonus Program
- Total Pet Care Insurance Plan (Medical, Telehealth, Discount on Meds, Treats, Food, Supplies, & QR Coded ID Tag)
EMPLOYEE PERKS:
- Discounts on various Gym Memberships
- Discounts on Auto Repairs & Parts
- Educational Discounts from various schools
- Discounts for any YMCA location
- Ticketsatwork Discounts! (Theme Parks, Flights, Cruises, Car Rentals, Hotels, Apparel, Events, Movies, Electronics & Much More!)
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- human services: 1 year (Preferred)
- behavioral health: 1 year (Preferred)
- medical office setting : 1 year (Preferred)
Language:
- any other languages (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Lauderdale Lakes, FL 33319 (Required)
Work Location: In person
Client Support Technician Jobs by Experience Level
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Find JobsClient Support Technician Job Market
Who's Hiring
- Jackson Hewitt156
- Intercontinental Exchange9
- Fidelity Investments6
- State of Missouri5
- Nova Southeastern University5
Top Industries Hiring
- Banking & Financial Services
- Accounting & Auditing
- Technology & Software
- News & Publishing
- Transportation & Logistics
What Employers Look For
The qualifications that appear most often in client support technician jobs.
- 1-3 years of end-user technical support or helpdesk experience
- Proficiency with Windows and macOS operating systems and standard productivity software
- Experience with ticketing systems such as ServiceNow, Jira Service Management, or Zendesk
- CompTIA A+ certification or equivalent vendor certification preferred or required
- Ability to troubleshoot hardware, software, networking, and peripheral device issues
- Strong written and verbal communication skills for interacting with non-technical end users
Tips for Your Client Support Technician Job Search
Tailor your resume to each ticket
Paste the job posting into a text file and match your resume's skills section to the exact tools named, whether that's Active Directory, ServiceNow, or a specific remote access platform. Hiring managers scan for tool names, not generic support experience.
Certify before competing at mid-level
CompTIA A+ and Network+ are the most requested credentials in client support technician postings. If you're applying above entry-level without at least one, you'll lose most screens to candidates who have them, even with more years of hands-on experience.
Apply early to roles that fit
Migrate Mate lists client support technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Quantify ticket volume and resolution speed
Bullet points that say 'resolved user issues' get ignored. Rewrite them to reflect realistic scope: how many tickets you handled per day, your average first-call resolution rate, or how quickly you escalated complex hardware failures to tier-two.
Prepare a break-fix walkthrough for interviews
Most technical screens for this role include a scenario question where you diagnose a simulated problem live. Practice narrating your troubleshooting steps aloud, covering isolation, documentation, and escalation, so your reasoning is as clear as your solution.
Negotiate schedule and on-call terms early
Client support technician roles frequently include rotating on-call shifts that aren't mentioned until an offer arrives. Ask about after-hours coverage expectations during the final interview stage so you can evaluate the full scope of the role before accepting.
Client Support Technician Jobs: Frequently Asked Questions
Which companies are hiring the most client support technicians?
The most active employers for client support technicians right now are Jackson Hewitt, Intercontinental Exchange, and Fidelity Investments, and the most openings are in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Managed service providers and large enterprise IT departments tend to post the highest volume of openings consistently.
How many client support technician jobs are remote?
About 58% of client support technician openings are fully remote or hybrid as of November 2026, though availability varies significantly by employer type. Roles centered on software support, cloud-based helpdesk, and SaaS application troubleshooting are the most likely to offer fully remote arrangements, while positions requiring on-site hardware repair or desktop deployment remain largely in-person.
How do you become a client support technician?
Start by earning a foundational certification like CompTIA A+, which covers the hardware, software, and networking concepts that appear in nearly every hiring screen. Build hands-on experience through a helpdesk role, volunteer IT work, or a home lab. From there, develop familiarity with a major ticketing platform and practice clear written communication, since documenting issues accurately is a core part of the job.
Can you get hired as a client support technician with little experience?
Yes, entry-level client support technician roles are common, particularly at managed service providers and large internal IT departments that hire regularly. Employers at that level look for a CompTIA A+ certification, comfort with Windows environments, and demonstrated ability to explain technical problems in plain language. Highlighting any helpdesk internship, school IT support work, or self-directed troubleshooting projects strengthens an otherwise thin resume.
What does the client support technician interview process look like?
Most hiring processes include an initial phone or video screen focused on your support background, followed by a technical round where you walk through a troubleshooting scenario or answer questions about networking basics and common OS issues. Some employers add a brief practical exercise simulating a real ticket. Final rounds typically involve a conversation with a team lead or IT manager about your communication style and experience with escalation procedures.
Where can I find and apply to client support technician jobs?
You can find and apply to client support technician jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits. The openings are updated regularly, so checking back frequently gives you access to newly posted positions before they fill.
See All 471+ Client Support Technician Jobs
Find roles that match your experience and apply in just a few clicks.
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