Clinical Assistant Jobs in Philadelphia, PA

JOB SUMMARY:

Responsible for oversight of laboratory operations, vaccine programs, clinical supply chain and management of the medical assistant team. Ensures standardized, compliant, and efficient workflows across sites and supports development of clinical programs and quality improvement interventions.

Strong oral and written communication skills required. Must communicate effectively with patients, staff, and leadership and contribute to a positive, collaborative environment. Must work effectively across disciplines including nursing, behavioral health, pharmacy, and medical providers.

KEY RESPONSIBILITIES:

Supervisory:

• Directly supervises Medical Assistants
• Provides individual and group supervision in accordance with CBA
• Enforces policies and procedures, utilizing coaching and corrective action as needed
• Participates in hiring, onboarding, and training
• Oversees scheduling and staffing in coordination with site needs
• Monitors productivity and workflow expectations
• Supports staff development and competencies

Laboratory Operations:

• Oversees all laboratory operations across sites
• Ensures compliance with CLIA-waived testing requirements
• Oversees QA/QC processes for point-of-care testing
• Develops and maintains lab policies and procedures
• Ensures staff competency for all testing performed
• Prepares for and participates in audits
• Coordinates with external lab vendors
• Ensures proper specimen handling and workflow standardization

Vaccines / Supplies / Equipment:

• Oversees vaccine program including inventory, storage, and compliance
• Ensures temperature monitoring and documentation
• Oversees clinical supply systems across sites
• Ensures disposal of expired supplies per policy
• Coordinates ordering of vaccines and supplies

Quality Improvement and Program Development:

• Supports development and implementation of quality improvement workflows and clinical programs that involve the Medical Assistant team, laboratory and vaccine services
• Participates in cross-functional initiatives to improve care delivery
• Assists in standardizing workflows across sites

Other:

• Participates in supervision, departmental meetings, and staff meetings
• Collaborates with Director on leadership development and organizational priorities
• All other tasks as assigned

GENERAL QUALIFICATIONS:

• Registered Nurse strongly preferred.
• A bachelor’s degree in laboratory science, healthcare administration, or a related field; or extensive professional experience in a comparable laboratory or clinical operations leadership role required.
• Ambulatory care experience required
• Experience with laboratory operations and point-of-care testing required
• Experience with managing vaccine programs required
• Supervisory experience required
• Phlebotomy and lab processing and CLIA-waived testing experience preferred
• Experience with quality improvement and regulatory compliance preferred
• Strong organizational, communication, and problem-solving skills
• Ability to work independently and meet deadlines
• Ability to work effectively in a multidisciplinary environment

Clearances

• Background checks required, including Criminal Background, Child Abuse, and FBI Clearances

Physical Requirements

• This position requires the ability to sit and stand for extended periods of time and to move around within a building and between clinical sites.
• Occasional lifting/carrying of items <35 pounds
• The ability to communicate using written and spoken words
• Must have all necessary vaccinations
• Tb clearance

The above statements describe the general nature of the work being performed by the individual assigned to this position. This is not intended to be an exhaustive list of all responsibilities and duties. Employees may be directed to perform tasks other than those specifically described in this description.