Clinical Operations Supervisor Jobs
Clinical Operations Supervisor jobs are open across hospitals, health systems, clinical research organizations, and managed care, at every level from team lead to senior supervisor, with specializations in trial management, ambulatory care, and regulatory compliance. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 47+ Clinical Operations Supervisor jobs
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
At VillageMD, we're looking for a Supervisor, Quality Operations in the Atlanta market to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.
We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.
Could this be you?
Integral to our central clinical quality team, the Supervisor, Clinical Quality Operations will be responsible for driving quality performance for the Atlanta market across all value-based care contracts. We are looking for a qualified team leader to manage our team and provide effective guidance to team of quality coordinators and/or quality specialists. The scope of work involves supervising, providing quality assurance, being accountable for production goals, and motivating team members daily. The role will partner closely with our providers, practices, and population health operations team to effectively deliver wrap around care for our patients. This is a hybrid role, with up to two days per week working from our Buckhead office.
Supervisory Duties – 50%
- Oversee day-to-day operation and drive team performance.
- Accountable for maintaining high team production and quality performance.
- Supervise and lead teams responsible for medication adherence quality operations, ensuing achievement of weekly production goals and quality standards
- Perform quality assurance audits monthly for all staff by reviewing internal documentation, EMR documentation, and reviewing recorded calls.
- Lead morning huddles and provide daily direction to team.
- Create an inspiring team environment with an open communication culture.
- Set clear team goals and expectations and motivate employees.
- Delegate tasks and set deadlines including weekly distribution of workload to meet quality goals.
- Manage team schedules, sign off on timesheets, and approve time off requests to maintain adequate staff coverage to fulfill department goals.
- Provide feedback on quality and productivity during weekly one-on-ones for all staff under supervision.
- Listen to team members’ feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
- Assist with hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees
- Assist with process improvement and interdepartmental collaboration.
- Maintain current knowledge of quality measure requirements.
- Actively participate as a member of the health care team to promote positive health outcomes for our patients and support our healthcare partners.
Quality Duties – 50%
- Call patients to ensure they refill their chronic disease medications on time for diabetes, blood pressure, and cholesterol
- Serve as liaison between patient, clinic, and pharmacy to minimize time missed between refills
- Interpret patient medical history (medication list, office visit notes, etc.) and understand and properly communicate provider’s plan to patient
- Navigate between different Electronic Medical Record (EMR) platforms to review patient medical information
- Accurately and comprehensively document patient care activities in all applicable electronic records
- Perform appropriate medication reconciliation by comparing how your patient is taking medication versus what is written in medical record and/or filled at the pharmacy
- Request medication refills per clinic policy and protocol
- Adequately assist patients with difficulties accessing medication due to cost or other barriers
- Identify patients who need referrals to clinical pharmacist, retail pharmacy med sync program, retail pharmacy medication pack program, care management, clinician, and/or Village at Home
- Timely follow up and persistent outreach to patients, providers, and pharmacies to ensure medications are picked up and taken as directed
- Connect with patients before and after their primary care visit, if necessary, to help coordinate the completion of their quality health maintenance
- Schedule appointments and testing and/or order screenings per standardized protocols
Skills For Success
- Excellent communication and leadership skills.
- Organizational and time-management skills.
- An ability to focus on outcomes and team performance utilizing a high level of collaboration and sense of team-based work product and results.
- High level of integrity and dependability.
- Strong attention to detail and follow-through.
- Ability to navigate within ambiguity and be solution oriented.
- Humility and ability to build trust.
- A high level of personal accountability and ability to work independently.
- Superior relationship-building and interpersonal skills with the ability to craft meaningful relationships.
- Ability to de-escalate and properly respond to patient concerns.
- Strong written and verbal communication skills.
- Ability to work efficiently with multiple providers, clinic locations, and insurance plans.
Experience to drive change:
- High school diploma or GED equivalent required.
- Certified Pharmacy Technician (CPhT) credential required.
- Minimum of 2 years of experience in primary care, ambulatory care or population health setting preferred.
- Demonstrated experience leading teams responsible for HEDIS quality measures and medication adherence programs is preferred.
- Bachelor’s degree in healthcare administration, or a related healthcare field preferred.
- Prior experience using an Electronic Medical Record (EMR) system required; Athena preferred.
- Experience with Medicare Advantage populations, value-based care programs, and health plans.
- Demonstrated success in supporting quality performance, closing cares gaps, and achieving operations and clinical quality goals.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
At VillageMD, we're looking for a Supervisor, Quality Operations in the Atlanta market to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.
We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.
Could this be you?
Integral to our central clinical quality team, the Supervisor, Clinical Quality Operations will be responsible for driving quality performance for the Atlanta market across all value-based care contracts. We are looking for a qualified team leader to manage our team and provide effective guidance to team of quality coordinators and/or quality specialists. The scope of work involves supervising, providing quality assurance, being accountable for production goals, and motivating team members daily. The role will partner closely with our providers, practices, and population health operations team to effectively deliver wrap around care for our patients. This is a hybrid role, with up to two days per week working from our Buckhead office.
Supervisory Duties – 50%
- Oversee day-to-day operation and drive team performance.
- Accountable for maintaining high team production and quality performance.
- Supervise and lead teams responsible for medication adherence quality operations, ensuing achievement of weekly production goals and quality standards
- Perform quality assurance audits monthly for all staff by reviewing internal documentation, EMR documentation, and reviewing recorded calls.
- Lead morning huddles and provide daily direction to team.
- Create an inspiring team environment with an open communication culture.
- Set clear team goals and expectations and motivate employees.
- Delegate tasks and set deadlines including weekly distribution of workload to meet quality goals.
- Manage team schedules, sign off on timesheets, and approve time off requests to maintain adequate staff coverage to fulfill department goals.
- Provide feedback on quality and productivity during weekly one-on-ones for all staff under supervision.
- Listen to team members’ feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
- Assist with hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees
- Assist with process improvement and interdepartmental collaboration.
- Maintain current knowledge of quality measure requirements.
- Actively participate as a member of the health care team to promote positive health outcomes for our patients and support our healthcare partners.
Quality Duties – 50%
- Call patients to ensure they refill their chronic disease medications on time for diabetes, blood pressure, and cholesterol
- Serve as liaison between patient, clinic, and pharmacy to minimize time missed between refills
- Interpret patient medical history (medication list, office visit notes, etc.) and understand and properly communicate provider’s plan to patient
- Navigate between different Electronic Medical Record (EMR) platforms to review patient medical information
- Accurately and comprehensively document patient care activities in all applicable electronic records
- Perform appropriate medication reconciliation by comparing how your patient is taking medication versus what is written in medical record and/or filled at the pharmacy
- Request medication refills per clinic policy and protocol
- Adequately assist patients with difficulties accessing medication due to cost or other barriers
- Identify patients who need referrals to clinical pharmacist, retail pharmacy med sync program, retail pharmacy medication pack program, care management, clinician, and/or Village at Home
- Timely follow up and persistent outreach to patients, providers, and pharmacies to ensure medications are picked up and taken as directed
- Connect with patients before and after their primary care visit, if necessary, to help coordinate the completion of their quality health maintenance
- Schedule appointments and testing and/or order screenings per standardized protocols
Skills For Success
- Excellent communication and leadership skills.
- Organizational and time-management skills.
- An ability to focus on outcomes and team performance utilizing a high level of collaboration and sense of team-based work product and results.
- High level of integrity and dependability.
- Strong attention to detail and follow-through.
- Ability to navigate within ambiguity and be solution oriented.
- Humility and ability to build trust.
- A high level of personal accountability and ability to work independently.
- Superior relationship-building and interpersonal skills with the ability to craft meaningful relationships.
- Ability to de-escalate and properly respond to patient concerns.
- Strong written and verbal communication skills.
- Ability to work efficiently with multiple providers, clinic locations, and insurance plans.
Experience to drive change:
- High school diploma or GED equivalent required.
- Certified Pharmacy Technician (CPhT) credential required.
- Minimum of 2 years of experience in primary care, ambulatory care or population health setting preferred.
- Demonstrated experience leading teams responsible for HEDIS quality measures and medication adherence programs is preferred.
- Bachelor’s degree in healthcare administration, or a related healthcare field preferred.
- Prior experience using an Electronic Medical Record (EMR) system required; Athena preferred.
- Experience with Medicare Advantage populations, value-based care programs, and health plans.
- Demonstrated success in supporting quality performance, closing cares gaps, and achieving operations and clinical quality goals.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
Clinical Operations Supervisor Jobs by Experience Level
See All 47 Clinical Operations Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsClinical Operations Supervisor Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Non-Profit & Social Services
What Employers Look For
The qualifications that appear most often in clinical operations supervisor jobs.
- Bachelor's degree in nursing, healthcare administration, or a related clinical field
- Three or more years of clinical experience with at least one year in a supervisory role
- Working knowledge of Joint Commission, CMS, or applicable accreditation standards
- Proficiency with electronic health record systems and clinical documentation tools
- Demonstrated ability to manage staff scheduling, performance reviews, and onboarding
- Strong understanding of quality improvement methodologies such as Lean or Six Sigma
Tips for Your Clinical Operations Supervisor Job Search
Tailor your resume to site metrics
Clinical operations supervisors are measured on throughput, compliance rates, and staff performance. Pull specific metrics from past roles, enrollment targets hit, audit findings resolved, or cycle time reductions, and place them in your bullets so hiring managers see measurable impact immediately.
Highlight your regulatory and accreditation experience
Employers screen hard for familiarity with Joint Commission standards, GCP guidelines, or CMS conditions. Name the specific frameworks you've worked under, not just 'regulatory compliance,' so your resume clears automated filters and reads as credible to clinical hiring teams.
Apply early to roles that fit
Migrate Mate lists clinical operations supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by care setting or trial phase
Job titles vary widely by setting. Ambulatory, inpatient, and research-site supervisors face different day-to-day demands. Narrow your search by setting before applying so your cover letter speaks to the specific operational challenges that employer actually faces.
Prepare a staffing scenario for behavioral interviews
Interviewers for supervisory clinical roles consistently ask how you've handled underperforming staff, credentialing gaps, or short-notice coverage needs. Prepare two or three specific stories with outcomes, because panel interviewers will probe for follow-up details you can't fabricate on the spot.
Negotiate scope before accepting an offer
Clinical operations supervisor roles vary enormously in direct reports, budget authority, and cross-functional responsibility. Before accepting, clarify headcount you'll manage, whether you have hiring authority, and which departments you'll interface with, so there are no surprises in your first 90 days.
Clinical Operations Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most clinical operations supervisors?
The companies hiring the most clinical operations supervisors right now include WellSpan Health, Eventus WholeHealth, and Optum, with the largest share of openings in California, Pennsylvania, and Maine, based on current listings on Migrate Mate as of November 2026. Health systems and large clinical research organizations tend to post the highest volume of these roles consistently.
How many clinical operations supervisor jobs are remote?
About 46% of clinical operations supervisor openings are fully remote or hybrid as of November 2026, with remote arrangements most common in clinical research operations, utilization management, and care coordination oversight. Roles tied to inpatient units or direct patient-care settings almost always require on-site presence, so remote availability depends heavily on the sub-specialty.
How do you become a clinical operations supervisor?
Start by building direct clinical experience in a patient-care or research setting, then move into a charge nurse, lead coordinator, or team lead role to develop supervisory skills. Pursue a bachelor's degree in a clinical or healthcare administration field if you don't already hold one, obtain relevant certifications, and document measurable outcomes from any leadership responsibilities you've taken on.
Can you get hired as a clinical operations supervisor with little supervisory experience?
Yes, some employers will consider candidates who have strong clinical backgrounds but limited formal supervisory titles, particularly if you can demonstrate informal leadership such as precepting staff, leading process improvement projects, or coordinating across departments. Framing those contributions explicitly in your resume and being transparent about your readiness to step into full supervisory accountability makes a meaningful difference in how hiring teams evaluate your application.
What does the clinical operations supervisor interview process look like?
Most clinical operations supervisor hiring processes include an initial phone screen with HR, followed by a panel interview with department leadership that focuses heavily on behavioral questions about staff management, compliance situations, and cross-functional coordination. Some employers add a practical component such as reviewing a mock staffing scenario or walking through a quality improvement case before a final conversation with a senior director or VP.
Where can I find and apply to clinical operations supervisor jobs?
You can find and apply to clinical operations supervisor jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferred setting, and apply directly to each listing that fits.
See All 47 Clinical Operations Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs