Entry Level Clinical Support Associate Jobs
New grad clinical support associate jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on clinical coursework can matter more than a long resume. Most openings are on-site roles concentrated in Healthcare & Medical Services, Technology & Software, and Education, with employers like CVS Health, Amazon, and Verkada hiring at this level now.
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Showing 5 of 1,526+ Entry Level Clinical Support Associate jobs
Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Education Desired:
General Equivalency Diploma
Job Description
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About the role:
Assists customers with technical inquiries, resolving issues, and ensuring a positive user experience with our cutting-edge products. Works collaboratively with other support team members to share knowledge and address challenges. Responds promptly to customer inquiries, providing accurate and helpful information.
This is a full time onsite, hybrid position required. Onsite Tuesdays, Wednesdays & Thursdays.
Location:
347 Riverside Ave Jacksonville, FL 32202
Hybrid Schedule:
Monday - Friday
9:00 am to 6:00 pm. No weekends
About the team:
The Integrated Payables Client Support team serves as the primary point of contact for clients, providing timely assistance with platform questions, issue resolution, and service requests. The team works closely with internal product, development, and operations teams to investigate issues, communicate updates, and ensure clients receive effective solutions. In addition to reactive support, the team focuses on client success by providing guidance, training resources, and proactive recommendations to help clients maximize the value of the Integrated Payables platform.
What you will be doing:
In this role, you will be responsible for:
- Provide frontline support for client questions, issues, and service requests.
- Troubleshoot and resolve platform-related incidents while meeting service level commitments.
- Coordinate with internal teams to investigate issues and drive resolution.
- Communicate status updates, root causes, and solutions to clients in a timely manner.
- Deliver guidance, training, and best practices to help clients successfully use the Integrated Payables platform.
What you bring:
Customer Service & Communication
- Ability to communicate clearly, professionally, and empathetically with clients
- Strong verbal and written communication skills
Problem Solving & Troubleshooting
- Ability to identify root causes, investigate issues, and provide effective solutions
- Critical thinking skills to navigate complex payment and platform related issues
Technical Aptitude
- Understanding of file processing, payment workflows and system integrations are beneficial
-
Ability to learn and navigate payment platforms and support related tools
-
Minimum of 1-3 years of customer support, help desk, or client services experience
- Experience using CRM or ticket management systems required
- Required work hours: 9:00 am – 6:00 pm Monday - Friday
- Overtime required: No
- Weekends required: Rarely
- Travel percentage for this role: 0%
Added Bonus if you have:
- Experience in fraud prevention
- Experience with ACH payments, vendor onboarding, account verification, or financial risk management.
- Familiarity with fraud detection tools such as GIACT, Early Warning Services (EWS), LexisNexis, Socure, or similar platforms.
- Experience in fintech, payments, account payable automation or banking operations
- Experience supporting enterprise clients and managing escalations
What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Education Desired:
General Equivalency Diploma
Job Description
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About the role:
Assists customers with technical inquiries, resolving issues, and ensuring a positive user experience with our cutting-edge products. Works collaboratively with other support team members to share knowledge and address challenges. Responds promptly to customer inquiries, providing accurate and helpful information.
This is a full time onsite, hybrid position required. Onsite Tuesdays, Wednesdays & Thursdays.
Location:
347 Riverside Ave Jacksonville, FL 32202
Hybrid Schedule:
Monday - Friday
9:00 am to 6:00 pm. No weekends
About the team:
The Integrated Payables Client Support team serves as the primary point of contact for clients, providing timely assistance with platform questions, issue resolution, and service requests. The team works closely with internal product, development, and operations teams to investigate issues, communicate updates, and ensure clients receive effective solutions. In addition to reactive support, the team focuses on client success by providing guidance, training resources, and proactive recommendations to help clients maximize the value of the Integrated Payables platform.
What you will be doing:
In this role, you will be responsible for:
- Provide frontline support for client questions, issues, and service requests.
- Troubleshoot and resolve platform-related incidents while meeting service level commitments.
- Coordinate with internal teams to investigate issues and drive resolution.
- Communicate status updates, root causes, and solutions to clients in a timely manner.
- Deliver guidance, training, and best practices to help clients successfully use the Integrated Payables platform.
What you bring:
Customer Service & Communication
- Ability to communicate clearly, professionally, and empathetically with clients
- Strong verbal and written communication skills
Problem Solving & Troubleshooting
- Ability to identify root causes, investigate issues, and provide effective solutions
- Critical thinking skills to navigate complex payment and platform related issues
Technical Aptitude
- Understanding of file processing, payment workflows and system integrations are beneficial
-
Ability to learn and navigate payment platforms and support related tools
-
Minimum of 1-3 years of customer support, help desk, or client services experience
- Experience using CRM or ticket management systems required
- Required work hours: 9:00 am – 6:00 pm Monday - Friday
- Overtime required: No
- Weekends required: Rarely
- Travel percentage for this role: 0%
Added Bonus if you have:
- Experience in fraud prevention
- Experience with ACH payments, vendor onboarding, account verification, or financial risk management.
- Familiarity with fraud detection tools such as GIACT, Early Warning Services (EWS), LexisNexis, Socure, or similar platforms.
- Experience in fintech, payments, account payable automation or banking operations
- Experience supporting enterprise clients and managing escalations
What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
pridepass
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Find JobsEntry Level Clinical Support Associate Job Market
Who's Hiring
- CVS Health456
- Amazon32
- Verkada11
- University of Rochester11
- Oracle9
Top Industries Hiring
- Healthcare & Medical Services575
- Technology & Software247
- Education70
- Consulting & Professional Services60
- Electronics & Hardware53
Entry Level Clinical Support Associate Jobs: Frequently Asked Questions
How do I get an entry level clinical support associate job?
Start by highlighting any clinical exposure you already have, whether from internships, volunteer work, medical assisting coursework, or patient-facing roles in a healthcare setting. Employers at this level look for candidates who understand basic clinical workflows, communicate clearly with patients and staff, and are comfortable with electronic health records. A CNA certification or a relevant associate or bachelor's degree can also strengthen your application significantly.
Which companies hire entry level clinical support associates?
Companies hiring entry level clinical support associates right now include CVS Health, Amazon, and Verkada, based on current listings on Migrate Mate as of July 2026. Hiring at this level covers large health systems, outpatient clinics, specialty practices, and healthcare staffing firms that regularly bring on new graduates to fill clinical support roles.
Are there remote entry level clinical support associate jobs?
Yes, though most clinical support roles involve in-person patient interaction, a meaningful share of positions offer flexible arrangements. About 25% of entry level clinical support associate openings are remote or hybrid as of July 2026, typically covering administrative support, telehealth coordination, or data-entry-focused duties that do not require direct patient contact.
Are these new grad clinical support associate jobs?
Yes, the listings here include new grad, recent graduate, and junior clinical support associate roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or supervised clinical hours toward requirements, or lists a degree or certification in place of prior work history. Searching for new grad openings is a practical starting point if your resume is light on full-time experience.
Which industries hire the most entry level clinical support associates?
Entry Level clinical support associate roles concentrate in Healthcare & Medical Services, Technology & Software, and Education, based on current listings on Migrate Mate as of July 2026. Those sectors drive the most hiring at this level because they rely on a steady pipeline of new graduates to staff patient care teams, front-office functions, and clinical operations across high-volume care settings.