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Engineering Manager – Oracle CX & Cloud Engineering

Client Location – Dallas, TX
Work Mode – Onsite – 3 days
Duration – 6 months

Job Title: Engineering Manager – Oracle CX & Cloud Engineering

Role Overview

We are looking for a hands-on Engineering Manager – Oracle CX to lead end-to-end technical delivery of enterprise CX solutions within a complex Oracle Fusion ecosystem. This role blends technical leadership, delivery governance, and stakeholder management, ensuring scalable, high-quality CX operations across integrated platforms (Oracle CX, OIC, cloud, and downstream systems). The ideal candidate will act as a technical anchor and people leader, driving engineering excellence while collaborating with client stakeholders, internal teams, and managed services partners.

Key Responsibilities

1. Technical Leadership & Solution Delivery

- Lead end-to-end delivery of Oracle CX Cloud solutions (Sales, Service, CPQ, etc.) within a multi-system landscape
- Provide hands-on guidance on architecture, design, and development
- Enforce engineering standards through code reviews, governance, and partner validations
- Define and manage GitHub strategy, including branching, merges, and CI/CD practices

2. CX Platform Operations & Governance

- Own CX release management, environment strategy, and data fixes
- Govern configuration workbooks aligned to solution design and business requirements
- Oversee data extraction, reporting and data quality
- Lead integration governance across Oracle Integration Cloud (OIC) and dependent systems

3. Program Delivery & Stakeholder Coordination

- Act as the primary technical interface across client, partners, and vendor ecosystem
- Drive cross-team coordination and knowledge transfer
- Lead cutover planning and execution, including SIT/UAT and go-live readiness
- Manage risks, dependencies, and delivery timelines to ensure quality outcomes
- Drive scalability, performance optimization, and modernization initiatives

Key Skills & Qualifications

Experience

- 10+ years in software engineering, with 3–5 years in engineering leadership roles
- Experience in large-scale CX / ERP transformation programs

Oracle & Cloud Expertise

- Strong experience in Oracle CX Cloud / Oracle Fusion ecosystem
- Hands-on expertise in Oracle Integration Cloud (OIC)
- Cloud experience (Oracle fusion applications, GCP, AWS preferred)
- Expertise in integrations and enterprise architecture
- Experience with Agile delivery models
- Familiarity with SIT/UAT cycles, cutover, and go-live governance
- Strong stakeholder communication and collaboration skills

Leadership & Delivery

- Strong technical depth with a player-coach leadership style
- Experience working in global, multi-partner delivery models
- Strong delivery governance, risk management, and execution focus