Cloud Sales Engineer Jobs in Austin, TX

Make your mark at Comcast - a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a Cloud Software Engineer to design, develop, and maintain scalable, secure, and highly available cloud-native services. This role focuses on building backend applications, APIs, microservices, and event-driven systems that support critical business capabilities and integrate with internal and external platforms, including cloud-connected devices and IoT ecosystems. As an Engineer, you will work within a collaborative engineering team to deliver reliable, production-quality software using modern cloud technologies and engineering practices. You will contribute to technical design, implement new features, maintain existing services, and participate in the full software development lifecycle, including testing, deployment, monitoring, and production support. The ideal candidate has strong backend software engineering fundamentals, experience with AWS cloud services, and the ability to independently deliver well-designed solutions while collaborating effectively across engineering teams. Experience with IoT platforms or connected devices is beneficial but not required.

Job Description

Responsibilities

• Design, develop, test, deploy, and maintain cloud-native backend services, APIs, and microservices using Go (Golang) and AWS technologies.
• Build and maintain integrations between internal services, external APIs, and third-party cloud platforms.
• Develop scalable, event-driven applications using asynchronous messaging, queues, and distributed processing patterns.
• Develop and maintain backend services that support connected devices, including device provisioning, state management, telemetry processing, and cloud-to-device communication.
• Collaborate with architects, product owners, and engineering teams to define technical requirements, API contracts, data models, and service integration points.
• Translate functional and technical requirements into maintainable, well-tested software solutions.
• Design and implement solutions that emphasize scalability, reliability, performance, security, and operational efficiency.
• Develop automated unit and integration tests and contribute to CI/CD pipelines that support reliable and frequent deployments.
• Implement and maintain observability capabilities, including application metrics, structured logging, distributed tracing, dashboards, and alerting.
• Troubleshoot complex issues across distributed systems, identify root causes, and implement sustainable solutions.
• Maintain and modernize existing services, including framework upgrades, dependency management, technical debt reduction, and performance optimization.
• Apply secure software development practices, including authentication, authorization, encryption, secrets management, and vulnerability remediation.
• Participate in technical design discussions, code reviews, and architectural evaluations to improve software quality and engineering practices.
• Collaborate with cross-functional teams to ensure seamless integration between services and platforms.
• Create and maintain technical documentation covering APIs, service architecture, integration contracts, and operational procedures.
• Participate in production support, incident investigation, and continuous improvement of platform reliability.
• Demonstrate ownership of assigned features and services, independently driving work from technical design through production deployment.
• Consistently exercise independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Required Qualifications

• 5+ years of professional software engineering experience developing backend applications, services, or distributed systems.
• Strong programming skills in Go (Golang) or another modern backend programming language, with the ability to develop and maintain production-quality Go services.
• Experience developing and operating cloud-native applications on AWS.
• Experience designing and implementing RESTful APIs, microservices, and service-to-service integrations.
• Understanding of distributed systems concepts, including asynchronous processing, fault tolerance, scalability, and resiliency.
• Experience with AWS services such as Lambda, SQS, SNS, DynamoDB, API Gateway, or similar cloud technologies.
• Experience with NoSQL and/or relational databases, including data modeling and query optimization.
• Familiarity with automated testing, version control, CI/CD pipelines, and modern software development practices.
• Experience troubleshooting and supporting applications in production environments.
• Understanding of application security principles and secure software development practices.
• Strong analytical and problem-solving skills, with the ability to independently investigate and resolve technical challenges.
• Effective communication and collaboration skills, including the ability to work across engineering teams and contribute to technical discussions.

Preferred Qualifications

• Professional experience developing backend services using Go (Golang).
• Experience with Node.js, particularly maintaining or modernizing existing backend applications.
• Hands-on experience with AWS serverless architectures and services such as Lambda, DynamoDB, SNS, SQS, and EventBridge.
• Experience designing and implementing event-driven architectures and asynchronous workflows.
• Experience integrating with third-party APIs, SaaS platforms, or external cloud services.
• Experience with Internet of Things (IoT) platforms, connected devices, or smart home technologies.
• Familiarity with IoT device lifecycle management, including device onboarding, provisioning, configuration, state synchronization, and telemetry processing.
• Understanding of IoT communication patterns and protocols, such as MQTT, WebSockets, or HTTP-based device integrations.
• Experience with Infrastructure as Code (IaC) tools such as Terraform or AWS CloudFormation.
• Familiarity with containerization technologies such as Docker and container orchestration platforms.
• Experience with monitoring and observability tools such as Grafana, Prometheus, CloudWatch, or Datadog.
• Experience with high-volume, highly available distributed systems.
• Familiarity with performance optimization, scalability testing, and cloud cost optimization.
• Experience working in Agile development environments.

What Success Looks Like

A successful Engineer demonstrates the ability to independently develop and deliver cloud-native services and features while understanding how their work fits into a larger distributed system.

They take ownership of their code throughout its lifecycle, including implementation, testing, deployment, monitoring, and ongoing maintenance. They proactively identify technical challenges, contribute to solution design, and collaborate effectively with other engineers to deliver reliable, maintainable software.

Beyond implementing individual features, they contribute to improving engineering practices, system reliability, operational efficiency, and overall platform quality.

Employees at All Levels Are Expected To

• Understand our Operating Principles: Make them the guidelines for how you do your job.
• Own the customer experience: Think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff: Be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team: Make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System: Bring employee and customer feedback into how we work and help identify opportunities for improvement.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors, and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Event Driven Architecture (EDA); Amazon Web Services (AWS); Distributed Systems; Microservices Architecture; RESTful APIs; Go Programming Language

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years