Collections Clerk Jobs in Pennsylvania
Collections Clerk jobs in Pennsylvania are consistently active, with demand concentrated in healthcare billing, consumer finance, and commercial credit operations across the state. Philadelphia, Pittsburgh, and Allentown are the largest hiring metros, anchored by employers such as Penn Medicine, PNC Financial Services, and Capital One's Pennsylvania operations. The most in-demand specialties are medical collections, commercial debt recovery, and insurance follow-up roles, covering entry-level clerks through senior account specialists. See the openings below and apply to the ones that match your experience.
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Showing 5 of 18+ Collections Clerk jobs
About the Role
CarepathRx is seeking a Healthcare Collections Lead to support our Revenue Cycle team. This role is responsible for overseeing collection activities, resolving outstanding accounts, supporting staff training, and serving as a subject matter expert for billing and payer-related issues.
Key Responsibilities
- Manage insurance and patient account collections to ensure timely and accurate payments.
- Review and resolve outstanding balances, denials, and unpaid accounts.
- Monitor high-dollar accounts and identify trends impacting revenue cycle performance.
- Assist with account reconciliations, adjustments, and batch posting activities.
- Serve as a subject matter expert and provide guidance to collection staff.
- Train and support new and existing team members.
- Collaborate with billing, operations, and leadership teams to meet departmental goals.
- Lead special projects and ensure timely completion of assigned initiatives.
- Respond to patient, payer, and internal billing inquiries.
Qualifications
- Associate degree preferred.
- Experience in medical collections, revenue cycle, or medical billing preferred.
- Knowledge of ICD-10, HCPCS, medical terminology, third-party payer guidelines, and reimbursement practices preferred.
- Proficiency with Microsoft Office applications.
- Strong communication, customer service, organizational, and problem-solving skills.
- Ability to manage multiple priorities while maintaining attention to detail.
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. Drug-free work environment. Must be eligible to work in this country.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
About the Role
CarepathRx is seeking a Healthcare Collections Lead to support our Revenue Cycle team. This role is responsible for overseeing collection activities, resolving outstanding accounts, supporting staff training, and serving as a subject matter expert for billing and payer-related issues.
Key Responsibilities
- Manage insurance and patient account collections to ensure timely and accurate payments.
- Review and resolve outstanding balances, denials, and unpaid accounts.
- Monitor high-dollar accounts and identify trends impacting revenue cycle performance.
- Assist with account reconciliations, adjustments, and batch posting activities.
- Serve as a subject matter expert and provide guidance to collection staff.
- Train and support new and existing team members.
- Collaborate with billing, operations, and leadership teams to meet departmental goals.
- Lead special projects and ensure timely completion of assigned initiatives.
- Respond to patient, payer, and internal billing inquiries.
Qualifications
- Associate degree preferred.
- Experience in medical collections, revenue cycle, or medical billing preferred.
- Knowledge of ICD-10, HCPCS, medical terminology, third-party payer guidelines, and reimbursement practices preferred.
- Proficiency with Microsoft Office applications.
- Strong communication, customer service, organizational, and problem-solving skills.
- Ability to manage multiple priorities while maintaining attention to detail.
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. Drug-free work environment. Must be eligible to work in this country.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
See All 18 Collections Clerk Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Collections Clerk JobsCollections Clerk Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Collections Clerk Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Insurance
- Government & Public Sector
What Pennsylvania Employers Look For
The qualifications that appear most often in collections clerk jobs across Pennsylvania.
- High school diploma or GED recognized by Pennsylvania Department of Education
- One or more years of accounts receivable or collections experience in any industry
- Proficiency with collections or billing software such as Salesforce, Experian, or Epic
- Strong knowledge of Fair Debt Collection Practices Act compliance and documentation standards
- Ability to manage high call volume while maintaining accurate account records
- Clear written and verbal communication skills for negotiating payment arrangements with debtors
Collections Clerk Jobs in Pennsylvania: Frequently Asked Questions
How do you become a collections clerk in Pennsylvania?
Pennsylvania does not require a state-issued license for collections clerks, so the path into the role is through education and employer hiring requirements. Most openings ask for a high school diploma or associate degree, along with familiarity with accounts receivable processes. Pennsylvania employers in healthcare and financial services often provide on-the-job training, and completing a community college certificate in medical billing or business administration from schools like HACC or Community College of Philadelphia strengthens your application.
Which companies hire collections clerks in Pennsylvania?
Pennsylvania collections clerk roles are posted by Thermo Fisher Scientific, Collabera, and The Cigna and others right now, based on current listings on Migrate Mate as of July 2026. Pennsylvania's dense concentration of health systems, regional banks, and insurance carriers makes it one of the more consistent states for collections clerk hiring year-round.
Which Pennsylvania cities have the most collections clerk jobs?
Pittsburgh, Philadelphia, and Pennsylvania have the most collections clerk openings in Pennsylvania. Philadelphia leads because of its large health system networks and financial services sector, Pittsburgh draws demand from its regional banks and hospital groups, and Allentown reflects the Lehigh Valley's growing concentration of insurance and healthcare back-office operations, including large employers like St. Luke's Health Network.
Are there remote collections clerk jobs in Pennsylvania?
Yes, and more than many office roles, since collections clerk work is largely phone- and software-based with no physical handling required. About 29% of collections clerk openings tied to Pennsylvania are remote or hybrid as of July 2026, reflecting how readily the work translates to a home setup. Medical billing follow-up and commercial account recovery are the sub-areas most commonly posted as fully remote.
How can I get hired as a collections clerk in Pennsylvania with little or no experience?
The most realistic entry path is applying for accounts receivable assistant or billing support roles at Pennsylvania health systems, which routinely hire candidates without direct collections experience and train them internally. Large employers like Jefferson Health and UPMC run structured onboarding programs for billing and revenue cycle associates. Lateral moves from customer service or call center roles are common, and completing a medical billing certificate at a Pennsylvania community college gives candidates a concrete edge when competing for those entry positions.
Where can I find and apply to collections clerk jobs in Pennsylvania?
You can find and apply to collections clerk jobs in Pennsylvania on Migrate Mate, which lists current openings across the state. Search the listings, identify the roles that fit your background and preferred location, and apply directly to the ones that match.
See All 18 Collections Clerk Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Collections Clerk Jobs