Receptionist Jobs in Pennsylvania

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member and completed the Aspirant Program, which provided valuable experience and prepared me to build an agency focused on growth, development, and customer service.

I graduated from Susquehanna University with a degree in Economics. I’m married with one daughter, and outside of work my family enjoys spending weekends at the Jersey Shore, watching sports, and making memories together. I stay involved in the community as a member of the local Rotary Club and enjoy building relationships with the people and businesses around us.

Our agency offers health benefits, licensing costs paid up front, a strong focus on work-life balance, and significant investment in professional development. We regularly utilize outside sales training programs and vendors to help team members sharpen their skills and continue growing.

Our culture is collaborative, energetic, and growth-oriented. I’m looking for someone who is confident, coachable, competitive, and willing to learn. The ideal candidate is a team player who brings a strong work ethic and is eager to develop both personally and professionally. If you’re looking for an opportunity to grow with a new agency and build a successful long-term career, this could be a great fit for you.

ROLE DESCRIPTION:

Mark Armstrong - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.