Collections Clerk Jobs
Collections Clerk jobs are open across healthcare, financial services, retail, and government agencies, from entry-level to senior roles, with specializations in medical billing collections, debt recovery, and accounts receivable. See the openings below and apply to the ones that match your experience.
Find Collections Clerk JobsOverview
Open roles10
Top stateTexas
Top employerTarrant County, TX
Top cityHouston, TX
Work type50% On-site
Top credentialHigh school diploma or GED
Showing 5 of 10+ Collections Clerk jobs
Collections Clerk - Property Tax Division
We won't show you this job again
New 6h ago
Harris County
Collections Clerk - Property Tax Division
Houston, Texas
New 6h ago
Admissions & Collections Clerk - Clinical & CHC Scheduling
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Added 1d ago
County of Riverside
Admissions & Collections Clerk - Clinical & CHC Scheduling
Moreno Valley, California
Added 1d ago
B2B Collections Clerk
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Added 2d ago
ChoiceLegal
B2B Collections Clerk
Tampa, Florida
Added 2d ago
ACCOUNTING COLLECTIONS SPECIALIST, District Clerk
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Added 3d ago
Tarrant County, TX
ACCOUNTING COLLECTIONS SPECIALIST, District Clerk
Tarrant County, TX
Added 3d ago
ACCOUNTING COLLECTIONS SPECIALIST, District Clerk
We won't show you this job again
Added 3d ago
Tarrant County, TX
ACCOUNTING COLLECTIONS SPECIALIST, District Clerk
Fort Worth, Texas
Added 3d ago
New 6h ago
Collections Clerk - Property Tax Division
Harris County·Houston, Texas
Job functions:
High school diploma or GED
10,000+ employees
Job Description
Position Description
General Summary:
Under general supervision, the Collections Clerk will perform delegated and supervised work for the Property Tax Division. Individuals in this role will manage high-volume caseloads and call volume, maintain accurate records, and analyze basic attributes of tax accounts and litigation documents.
The Collections Clerk is expected to have strong organizational skills, attention to detail, and the ability to work efficiently under pressure.
Duties and Responsibilities:
- Customer Service: Manages a high-volume caseload and call volume with the public, responding promptly to phone calls, emails, and other correspondence. Staffs services counters, information booths, and lobby areas to assist customers. In addition, adapts to a rapidly changing telecommunications environment, remaining flexible and accountable for call quality, attendance, and adherence to work schedules.
- Collections and Accounts Management: Reviews delinquent accounts, researches the location of individuals for collection and service, contacts appropriate parties for payment, and follows up on further action. Drafts and mails demand letters, arranges short-term payment plans, and maintains accurate records by opening, closing, and updating files and notes in the case management database, generating reports as necessary.
- Analysis: Analyzes basic attributes of tax accounts and litigation documents and pleadings, leveraging strong research capabilities for effective information gathering and analysis.
- Administrative: Performs various administrative tasks, including meeting daily and weekly deadlines related to collection activities and participating in Division staff meetings.
- Collaboration: Cultivates and sustains a positive and professional rapport with customers, prioritizing high customer satisfaction standards, while working effectively in a diverse workforce to foster teamwork and collaboration.
- Additional Tasks: Performs other duties as assigned, contributing to the overall success of the team and organization.
Other Duties:
- This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Supporting Job Application Documents:
- Applicants should provide a cover letter, resume, and three (3) professional references with their application.
Education and Experience:
- High School Diploma or G.E.D. equivalent from an accredited educational institution.
- One (1) year of experience in collections and customer service.
Knowledge, Skills, and Abilities:
- Knowledge of fundamental aspects of the Texas Tax Code, Texas and Federal Rules of Civil Procedure, and Bankruptcy Procedures.
- Proficiency with technology and legal tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint, JIMS, TLO, and DEEDS.
- Proficient in utilizing a headset and computer terminal to navigate multiple systems efficiently for data input and retrieval.
- Above-average mathematical skills, including proficient use of calculators.
- Strong conflict resolution abilities.
- Excellent research, writing, and communication skills.
- Excellent organizational skills, detail-oriented, punctual, and dependable.
- Excellent interpersonal communication skills, capable of collaborating in group settings.
- Strong problem-solving skills with the ability to organize and prioritize tasks to meet deadlines.
- Ability to interact and communicate with individuals of diverse backgrounds.
- Ability to work well with the public and other staff members.
- Ability to prepare reports.
- Ability to understand basic accounting principles and procedures and their application to property tax collection and reporting.
- Willingness to assist and motivate others.
- Ability to multitask by speaking and typing simultaneously.
- Ability to understand and carry out verbal and written directions.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
General Information
About the Harris County Attorney’s Office (HCAO):
Located in downtown Houston, HCAO serves as the chief civil law office for Harris County, Texas’s largest county. The office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and multiple emergency network agencies in civil legal matters. The office also provides legal advice and counsel to County elected officials, appointed officials, departments, and employees. With more than 300 attorneys and staff, the office handles a broad range of public law, including general counsel services, defensive litigation, affirmative and special litigation, employment, environmental enforcement, real estate, property tax, compliance and revenue, child protective services, disability and elder law, hospital district representation, communications and outreach, and the Harris County Robert W. Hainsworth Law Library. The County Attorney’s Office plays a vital role in protecting the legal interests of Harris County, advising public officials, supporting effective county operations, and serving the residents of Harris County through high-quality, ethical, and professional legal work.
About County Attorney Abbie Kamin:
Harris County Commissioners Court appointed Abbie Kamin to serve as County Attorney. She took office on June 15, 2026. Kamin is a native Houstonian, attorney, and public servant who has represented District C on Houston City Council since 2020. Prior to her service on City Council, she practiced law with a focus on general civil litigation and civil rights litigation, including work involving voting rights and Title IX matters. She also served as Associate Regional Director for the Anti-Defamation League’s Southwest Region and previously worked in Texas Legislature. She earned her J.D., cum laude, from American University Washington College of Law and her B.A., cum laude, from Tulane University.County Attorney Kamin leads the office with a focus on effective legal representation, sound public administration, professionalism, and service to Harris County residents.
Position Type and Typical Work Schedule:
- This is a full-time position with the typical work hours of Monday - Friday from 8 AM to 5 PM.
- Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.
Work Environment and Physical and Mental Demands:
- This position is based in an office environment, where the use of standard office equipment such as computers, phones, scanners, and filing cabinets is routine.
- The physical demands associated with this job are minimal, with occasional lifting and moving of objects weighing up to 10 pounds. The role is predominantly sedentary, involving mainly sitting with occasional standing and walking.
Compensation:
- The base compensation for this position will be determined on the candidate’s qualifications and the pay of other employees in the job function. Total compensation includes attractive paid leave programs, health benefits, and retirement plans.
- In addition, the position is eligible for the accrual of compensatory time off for hours worked over 40 in a workweek, consistent with Harris County personnel policies and procedures.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave*
- Sick Leave
Retirement Savings Benefit
- 457 Deferred Compensation Plan
The following benefits are available to Harris County employees in full-time and select part-time positions:
- Professional learning & development opportunities
- Retirement pension (TCDRS defined benefit plan)
- Flexible work schedule*
- METRO RideSponsor Program*
- Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
Harris County
Collections Clerk - Property Tax Division
Houston, Texas
New 6h ago10,000+ employees
Job functions:
High school diploma or GED
Job Description
Position Description
General Summary:
Under general supervision, the Collections Clerk will perform delegated and supervised work for the Property Tax Division. Individuals in this role will manage high-volume caseloads and call volume, maintain accurate records, and analyze basic attributes of tax accounts and litigation documents.
The Collections Clerk is expected to have strong organizational skills, attention to detail, and the ability to work efficiently under pressure.
Duties and Responsibilities:
- Customer Service: Manages a high-volume caseload and call volume with the public, responding promptly to phone calls, emails, and other correspondence. Staffs services counters, information booths, and lobby areas to assist customers. In addition, adapts to a rapidly changing telecommunications environment, remaining flexible and accountable for call quality, attendance, and adherence to work schedules.
- Collections and Accounts Management: Reviews delinquent accounts, researches the location of individuals for collection and service, contacts appropriate parties for payment, and follows up on further action. Drafts and mails demand letters, arranges short-term payment plans, and maintains accurate records by opening, closing, and updating files and notes in the case management database, generating reports as necessary.
- Analysis: Analyzes basic attributes of tax accounts and litigation documents and pleadings, leveraging strong research capabilities for effective information gathering and analysis.
- Administrative: Performs various administrative tasks, including meeting daily and weekly deadlines related to collection activities and participating in Division staff meetings.
- Collaboration: Cultivates and sustains a positive and professional rapport with customers, prioritizing high customer satisfaction standards, while working effectively in a diverse workforce to foster teamwork and collaboration.
- Additional Tasks: Performs other duties as assigned, contributing to the overall success of the team and organization.
Other Duties:
- This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Supporting Job Application Documents:
- Applicants should provide a cover letter, resume, and three (3) professional references with their application.
Education and Experience:
- High School Diploma or G.E.D. equivalent from an accredited educational institution.
- One (1) year of experience in collections and customer service.
Knowledge, Skills, and Abilities:
- Knowledge of fundamental aspects of the Texas Tax Code, Texas and Federal Rules of Civil Procedure, and Bankruptcy Procedures.
- Proficiency with technology and legal tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint, JIMS, TLO, and DEEDS.
- Proficient in utilizing a headset and computer terminal to navigate multiple systems efficiently for data input and retrieval.
- Above-average mathematical skills, including proficient use of calculators.
- Strong conflict resolution abilities.
- Excellent research, writing, and communication skills.
- Excellent organizational skills, detail-oriented, punctual, and dependable.
- Excellent interpersonal communication skills, capable of collaborating in group settings.
- Strong problem-solving skills with the ability to organize and prioritize tasks to meet deadlines.
- Ability to interact and communicate with individuals of diverse backgrounds.
- Ability to work well with the public and other staff members.
- Ability to prepare reports.
- Ability to understand basic accounting principles and procedures and their application to property tax collection and reporting.
- Willingness to assist and motivate others.
- Ability to multitask by speaking and typing simultaneously.
- Ability to understand and carry out verbal and written directions.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
General Information
About the Harris County Attorney’s Office (HCAO):
Located in downtown Houston, HCAO serves as the chief civil law office for Harris County, Texas’s largest county. The office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and multiple emergency network agencies in civil legal matters. The office also provides legal advice and counsel to County elected officials, appointed officials, departments, and employees. With more than 300 attorneys and staff, the office handles a broad range of public law, including general counsel services, defensive litigation, affirmative and special litigation, employment, environmental enforcement, real estate, property tax, compliance and revenue, child protective services, disability and elder law, hospital district representation, communications and outreach, and the Harris County Robert W. Hainsworth Law Library. The County Attorney’s Office plays a vital role in protecting the legal interests of Harris County, advising public officials, supporting effective county operations, and serving the residents of Harris County through high-quality, ethical, and professional legal work.
About County Attorney Abbie Kamin:
Harris County Commissioners Court appointed Abbie Kamin to serve as County Attorney. She took office on June 15, 2026. Kamin is a native Houstonian, attorney, and public servant who has represented District C on Houston City Council since 2020. Prior to her service on City Council, she practiced law with a focus on general civil litigation and civil rights litigation, including work involving voting rights and Title IX matters. She also served as Associate Regional Director for the Anti-Defamation League’s Southwest Region and previously worked in Texas Legislature. She earned her J.D., cum laude, from American University Washington College of Law and her B.A., cum laude, from Tulane University.County Attorney Kamin leads the office with a focus on effective legal representation, sound public administration, professionalism, and service to Harris County residents.
Position Type and Typical Work Schedule:
- This is a full-time position with the typical work hours of Monday - Friday from 8 AM to 5 PM.
- Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.
Work Environment and Physical and Mental Demands:
- This position is based in an office environment, where the use of standard office equipment such as computers, phones, scanners, and filing cabinets is routine.
- The physical demands associated with this job are minimal, with occasional lifting and moving of objects weighing up to 10 pounds. The role is predominantly sedentary, involving mainly sitting with occasional standing and walking.
Compensation:
- The base compensation for this position will be determined on the candidate’s qualifications and the pay of other employees in the job function. Total compensation includes attractive paid leave programs, health benefits, and retirement plans.
- In addition, the position is eligible for the accrual of compensatory time off for hours worked over 40 in a workweek, consistent with Harris County personnel policies and procedures.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave*
- Sick Leave
Retirement Savings Benefit
- 457 Deferred Compensation Plan
The following benefits are available to Harris County employees in full-time and select part-time positions:
- Professional learning & development opportunities
- Retirement pension (TCDRS defined benefit plan)
- Flexible work schedule*
- METRO RideSponsor Program*
- Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
Collections Clerk Jobs by Experience Level
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Find Collections Clerk JobsCollections Clerk Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in collections clerk jobs.
- Experience using collections software such as CUBS, FACS, or similar platforms
- Working knowledge of the Fair Debt Collection Practices Act (FDCPA)
- Strong written and verbal communication skills for debtor outreach and negotiation
- Proficiency in Microsoft Excel for account tracking and reporting
- High school diploma or equivalent, with an associate degree preferred by many employers
- Ability to manage a high-volume account queue while meeting monthly recovery targets
Tips for Your Collections Clerk Job Search
Tailor your resume to collection metrics
Collections clerks are judged on outcomes, so list specific recovery rates, call volumes, or account totals you managed. Hiring managers scan for numbers fast, and a resume with concrete results stands out over one that only lists duties.
Apply early to roles that fit
Migrate Mate lists collections clerk openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight compliance knowledge on your resume
Employers in this field care deeply about regulatory knowledge. If you have hands-on experience with the Fair Debt Collection Practices Act or HIPAA for medical collections, name those frameworks explicitly rather than leaving compliance implied.
Filter openings by industry to match your background
Collections workflows differ significantly between healthcare, consumer finance, and utilities. Targeting openings in the industry you already know shortens your ramp time and gives you a concrete story to tell about domain-specific systems and debtor communication styles.
Prepare for a live collections role-play
Many collections interviews include a simulated call or debtor negotiation scenario. Practice staying calm under pushback, offering payment arrangements clearly, and documenting outcomes aloud, because interviewers are evaluating your tone and compliance instincts in real time.
Negotiate with your recent recovery data ready
When discussing compensation, bring a clear example of your most recent portfolio performance, such as a delinquency rate you improved or a balance you resolved. Concrete results shift a negotiation faster than job-title seniority alone.
Collections Clerk Jobs: Frequently Asked Questions
Which companies are hiring the most collections clerks?
The most active employers for collections clerks right now are Tarrant County, TX, Bertrand Chaffee Hospital, and ChoiceLegal, and the most openings are in Texas, New York, and California, based on current listings on Migrate Mate as of July 2026. Healthcare systems, consumer finance companies, and third-party collection agencies consistently post the highest volume of openings.
How many collections clerk jobs are remote?
About 50% of collections clerk openings are fully remote or hybrid as of July 2026, reflecting a broader shift in the industry since contact-center technology made distributed teams practical. Roles focused on outbound calling and account documentation tend to go remote most often, while positions requiring in-person court filing or on-site payment processing stay largely on-site.
How do you become a collections clerk?
Start by earning a high school diploma or GED, which most employers treat as the baseline requirement. Build comfort with basic spreadsheet tools and professional phone communication, then apply to entry-level accounts receivable or customer service roles to gain payment-handling experience. Once hired, most employers train you on their specific collections platform and internal compliance procedures on the job.
Can you get a collections clerk job with little or no experience?
Yes, many employers hire collections clerks at the entry level and train from scratch, particularly at healthcare providers and retail finance companies. Experience in customer service, call centers, or any role that required handling billing disputes gives you a strong foundation. Demonstrating patience, attention to detail, and basic computer skills in your application often matters more than collections-specific experience at the entry level.
What does the collections clerk interview process look like?
Most collections clerk interviews run one to two rounds, starting with a phone screen that focuses on your communication style and familiarity with payment-handling or billing systems. The in-person or video round typically includes scenario questions about difficult debtors, compliance awareness, and how you prioritize a high-volume queue. Some employers add a short role-play exercise to evaluate your tone and your ability to stay within regulatory boundaries during a live call.
Where can I find and apply to collections clerk jobs?
You can find and apply to collections clerk jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry background, then apply directly to each listing that fits.
See All 10 Collections Clerk Jobs
Find roles that match your experience and apply in just a few clicks.
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