Collections Clerk Jobs
Collections Clerk jobs are open across healthcare, financial services, retail, and government agencies, from entry-level to senior roles, with specializations in medical billing collections, debt recovery, and accounts receivable. See the openings below and apply to the ones that match your experience.
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Showing 5 of 20+ Collections Clerk jobs
For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
ABOUT THE POSITION
The County of Riverside - Riverside University Health System-Medical Center (RUHS-CHC) is seeking an Admissions & Collections Clerk to join their CHC-Lake Elsinore team in Lake Elsinore.
Under general supervision, incumbents will be responsible for job duties such as scheduling and registering patients for appointments, verifying insurance coverage, assisting patients with completion of forms, collecting monies due, preparing deposit forms, answering telephones, and patient outreach; performing specialized clerical work in checking-in, admitting; evaluates and determines financial liability for services and establishes payment sources; arranges payment plans consistent with patient ability to pay, and performing other related duties as required.
Lake Elsinore CHC (Community Healthcare Center) has 6 providers: Retinals, Ortho, Behavioral Health, Enhanced Care Management, and Dietician. Primary care is Monday- Friday 7:30am- 5:00pm. We also have Express Care: Monday- Friday 11:00am – 8:00pm and Saturdays 8:00am- 5:00pm.Work Schedule: Once training is complete, schedule will be 9/80 Pay Week Monday 8:00am – 5:00pm, Tuesday- Fri 7:30am -5:00pm (the schedule can be discussed during interview process).
Meet the Team!
Riverside University Health System provides a wide range of primary and specialty care services across 13 Community Health Centers (CHCs) throughout Riverside County. As federally qualified health centers, the CHCs operate on a sliding fee scale to ensure that some of the county’s most vulnerable populations receive the care they need.
Whether it’s preventive care, chronic disease management, Express Care, Mobile Health, or integrated specialty and behavioral health services, our teams are made up of dedicated healthcare professionals who are passionate about making a difference.
If you’re committed to delivering compassionate care and eager to join a team that truly values community, connection, and making a meaningful difference, RUHS is the place for you!
Learn more about our Community Health Centers by visiting www.ruhealth.org
EXAMPLES OF ESSENTIAL DUTIES
- Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.
- Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.
- Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.
- Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.
- Assist patients with scheduling hospital or clinic appointments in person or over the phone.
- Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.
- Receive and record payments for medical treatment from patients.
- Record payment information on patient payment receipt and log this information on the appropriate forms.
- Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
- Refer patients with problem accounts to Patient Accounts for review of account status.
- Receive required information from patients and complete medical forms to ensure accuracy of patient data.
- Collect and prepare receipt for monies.
- Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.
- Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.
- Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.
- Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.
MINIMUM QUALIFICATIONS
Other Requirements
SUPPLEMENTAL INFORMATION
Application Status
How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com, click on your name in the upper right corner, and click on "Applications & Status".
Sign Up for Job Alerts
Go to www.RC-HR.com, click on "Careers", click on "County Job Openings", and click on "Subscribe to Job Alerts" icon.
For questions regarding this recruitment:
Contact Raven Padilla at rpadilla@rivco.org or 951/955-0780. Please allow 1-2 business days for response to general inquires.
________________________________________________________________________________________
APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Schedule, Overtime, Standby/On-Call, and Travel Obligations
The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
ABOUT THE POSITION
The County of Riverside - Riverside University Health System-Medical Center (RUHS-CHC) is seeking an Admissions & Collections Clerk to join their CHC-Lake Elsinore team in Lake Elsinore.
Under general supervision, incumbents will be responsible for job duties such as scheduling and registering patients for appointments, verifying insurance coverage, assisting patients with completion of forms, collecting monies due, preparing deposit forms, answering telephones, and patient outreach; performing specialized clerical work in checking-in, admitting; evaluates and determines financial liability for services and establishes payment sources; arranges payment plans consistent with patient ability to pay, and performing other related duties as required.
Lake Elsinore CHC (Community Healthcare Center) has 6 providers: Retinals, Ortho, Behavioral Health, Enhanced Care Management, and Dietician. Primary care is Monday- Friday 7:30am- 5:00pm. We also have Express Care: Monday- Friday 11:00am – 8:00pm and Saturdays 8:00am- 5:00pm.Work Schedule: Once training is complete, schedule will be 9/80 Pay Week Monday 8:00am – 5:00pm, Tuesday- Fri 7:30am -5:00pm (the schedule can be discussed during interview process).
Meet the Team!
Riverside University Health System provides a wide range of primary and specialty care services across 13 Community Health Centers (CHCs) throughout Riverside County. As federally qualified health centers, the CHCs operate on a sliding fee scale to ensure that some of the county’s most vulnerable populations receive the care they need.
Whether it’s preventive care, chronic disease management, Express Care, Mobile Health, or integrated specialty and behavioral health services, our teams are made up of dedicated healthcare professionals who are passionate about making a difference.
If you’re committed to delivering compassionate care and eager to join a team that truly values community, connection, and making a meaningful difference, RUHS is the place for you!
Learn more about our Community Health Centers by visiting www.ruhealth.org
EXAMPLES OF ESSENTIAL DUTIES
- Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.
- Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.
- Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.
- Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.
- Assist patients with scheduling hospital or clinic appointments in person or over the phone.
- Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.
- Receive and record payments for medical treatment from patients.
- Record payment information on patient payment receipt and log this information on the appropriate forms.
- Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
- Refer patients with problem accounts to Patient Accounts for review of account status.
- Receive required information from patients and complete medical forms to ensure accuracy of patient data.
- Collect and prepare receipt for monies.
- Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.
- Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.
- Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.
- Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.
MINIMUM QUALIFICATIONS
Other Requirements
SUPPLEMENTAL INFORMATION
Application Status
How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com, click on your name in the upper right corner, and click on "Applications & Status".
Sign Up for Job Alerts
Go to www.RC-HR.com, click on "Careers", click on "County Job Openings", and click on "Subscribe to Job Alerts" icon.
For questions regarding this recruitment:
Contact Raven Padilla at rpadilla@rivco.org or 951/955-0780. Please allow 1-2 business days for response to general inquires.
________________________________________________________________________________________
APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Schedule, Overtime, Standby/On-Call, and Travel Obligations
The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
Collections Clerk Jobs by Experience Level
See All 20 Collections Clerk Jobs
Find roles that match your experience and apply in just a few clicks.
Find Collections Clerk JobsCollections Clerk Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in collections clerk jobs.
- Experience using collections software such as CUBS, FACS, or similar platforms
- Working knowledge of the Fair Debt Collection Practices Act (FDCPA)
- Strong written and verbal communication skills for debtor outreach and negotiation
- Proficiency in Microsoft Excel for account tracking and reporting
- High school diploma or equivalent, with an associate degree preferred by many employers
- Ability to manage a high-volume account queue while meeting monthly recovery targets
Tips for Your Collections Clerk Job Search
Tailor your resume to collection metrics
Collections clerks are judged on outcomes, so list specific recovery rates, call volumes, or account totals you managed. Hiring managers scan for numbers fast, and a resume with concrete results stands out over one that only lists duties.
Apply early to roles that fit
Migrate Mate lists collections clerk openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight compliance knowledge on your resume
Employers in this field care deeply about regulatory knowledge. If you have hands-on experience with the Fair Debt Collection Practices Act or HIPAA for medical collections, name those frameworks explicitly rather than leaving compliance implied.
Filter openings by industry to match your background
Collections workflows differ significantly between healthcare, consumer finance, and utilities. Targeting openings in the industry you already know shortens your ramp time and gives you a concrete story to tell about domain-specific systems and debtor communication styles.
Prepare for a live collections role-play
Many collections interviews include a simulated call or debtor negotiation scenario. Practice staying calm under pushback, offering payment arrangements clearly, and documenting outcomes aloud, because interviewers are evaluating your tone and compliance instincts in real time.
Negotiate with your recent recovery data ready
When discussing compensation, bring a clear example of your most recent portfolio performance, such as a delinquency rate you improved or a balance you resolved. Concrete results shift a negotiation faster than job-title seniority alone.
Collections Clerk Jobs: Frequently Asked Questions
Which companies are hiring the most collections clerks?
The most active employers for collections clerks right now are THE J, AMSPEC, and K&M Tire, and the most openings are in New Jersey, Pennsylvania, and Texas, based on current listings on Migrate Mate as of November 2026. Healthcare systems, consumer finance companies, and third-party collection agencies consistently post the highest volume of openings.
How many collections clerk jobs are remote?
About 0% of collections clerk openings are fully remote or hybrid as of November 2026, reflecting a broader shift in the industry since contact-center technology made distributed teams practical. Roles focused on outbound calling and account documentation tend to go remote most often, while positions requiring in-person court filing or on-site payment processing stay largely on-site.
How do you become a collections clerk?
Start by earning a high school diploma or GED, which most employers treat as the baseline requirement. Build comfort with basic spreadsheet tools and professional phone communication, then apply to entry-level accounts receivable or customer service roles to gain payment-handling experience. Once hired, most employers train you on their specific collections platform and internal compliance procedures on the job.
Can you get a collections clerk job with little or no experience?
Yes, many employers hire collections clerks at the entry level and train from scratch, particularly at healthcare providers and retail finance companies. Experience in customer service, call centers, or any role that required handling billing disputes gives you a strong foundation. Demonstrating patience, attention to detail, and basic computer skills in your application often matters more than collections-specific experience at the entry level.
What does the collections clerk interview process look like?
Most collections clerk interviews run one to two rounds, starting with a phone screen that focuses on your communication style and familiarity with payment-handling or billing systems. The in-person or video round typically includes scenario questions about difficult debtors, compliance awareness, and how you prioritize a high-volume queue. Some employers add a short role-play exercise to evaluate your tone and your ability to stay within regulatory boundaries during a live call.
Where can I find and apply to collections clerk jobs?
You can find and apply to collections clerk jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry background, then apply directly to each listing that fits.
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Find roles that match your experience and apply in just a few clicks.
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