Mid Level Collections Officer Jobs
Mid level collections officer jobs go to professionals ready to own account portfolios, resolve complex disputes with minimal oversight, and guide junior staff through escalation workflows. Hiring runs across Staffing & Recruiting, Banking & Financial Services, and Healthcare & Medical Services, with 29% of openings remote or hybrid, and employers like Northstar Location Services, Jobot, and Northwest Bank competing for collections officers at this level now.
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Showing 5 of 16+ Mid Level Collections Officer jobs
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
$64,000.00 - $88,000.00
Location:
Austin, TX
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Job Summary
Accounts Receivable Business Processes and Controls Collections Analyst II is responsible for managing assigned customer accounts, driving timely resolution of open receivables, and supporting accurate cash application and account reconciliation activities. This role partners closely with customers, Sales, Finance, and cross-functional internal teams to resolve disputes, analyze outstanding balances, and improve overall receivables performance. Expected AR volume 1800-2500 billings.
The analyst prepares and interprets AR reports, communicates account status and risks to business stakeholders, and helps identify process and system improvement opportunities that support cash flow, revenue accuracy, and Days Sales Outstanding (DSO) performance. The role also leverages modern tools, including Excel, ERP platforms, Copilot, Tableau and other AI-enabled solutions, to improve efficiency, reporting, and process execution.
Major Responsibilities
-
Manage the accounts receivable portfolio for assigned customers, including monitoring open balances, reviewing aging, and driving timely collection and dispute resolution activities.
-
Prepare detailed cash application and allocation support to enable accurate clearing of open balances and daily lockbox posting activities.
-
Coordinate and support the processing of credit and debit memos in accordance with internal approvals, policies, and business requirements.
-
Provide responsive customer support for invoice copies, proof of delivery, reconciliations, and other account-related inquiries, including complex consignment inventory and CRM-related reconciliation requests.
-
Investigate and resolve past-due accounts by partnering with internal and external stakeholders to remove barriers to payment and improve collection outcomes.
-
Perform ad hoc reporting, trend analysis, and account-level reviews to support decision-making, executive updates, and continuous improvement initiatives.
-
Identify opportunities to improve receivables processes, strengthen controls, and develop automation or AI-enabled solutions that enhance reporting, efficiency, and data quality.
Key Competencies
-
Strong written and verbal communication skills, with the ability to clearly convey account issues, risks, and resolution plans to customers, Sales, Finance, and leadership stakeholders.
-
Ability to recognize escalation points and drive timely resolution of accounts receivable, cash application, and revenue-impacting issues.
-
Working knowledge of SAP or another large-scale ERP platform, with the ability to navigate receivables, billing, and account reconciliation processes.
-
Strong understanding of accounts receivable transactions, collections processes, cash application workflows, dispute management, and reconciliation practices.
-
Advanced Excel and analytical skills, including the ability to summarize data meaningfully using pivot tables, lookups, and trend analysis tools; experience with Tableau, Copilot, or similar digital productivity tools is preferred.
-
Ability to identify root causes and recommend improvements that address upstream process gaps, system issues, and operational drivers affecting DSO and customer payment performance.
-
Demonstrated commitment to continuous improvement, process standardization, and adoption of automation or AI-enabled tools to improve finance operations.
Education and Experience
Hands-on experience with Microsoft Excel and financial data analysis is required.
Experience with SAP is preferred; experience with other ERP systems is also valuable.
Bachelor’s degree in Finance, Accounting, Business, or a related field is preferred.
Typically requires 3 to 5 years of experience in accounts receivable, accounting, finance, or a related business operations function.
Experience supporting process improvement, reporting automation, or digital productivity initiatives is a plus.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
$64,000.00 - $88,000.00
Location:
Austin, TX
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Job Summary
Accounts Receivable Business Processes and Controls Collections Analyst II is responsible for managing assigned customer accounts, driving timely resolution of open receivables, and supporting accurate cash application and account reconciliation activities. This role partners closely with customers, Sales, Finance, and cross-functional internal teams to resolve disputes, analyze outstanding balances, and improve overall receivables performance. Expected AR volume 1800-2500 billings.
The analyst prepares and interprets AR reports, communicates account status and risks to business stakeholders, and helps identify process and system improvement opportunities that support cash flow, revenue accuracy, and Days Sales Outstanding (DSO) performance. The role also leverages modern tools, including Excel, ERP platforms, Copilot, Tableau and other AI-enabled solutions, to improve efficiency, reporting, and process execution.
Major Responsibilities
-
Manage the accounts receivable portfolio for assigned customers, including monitoring open balances, reviewing aging, and driving timely collection and dispute resolution activities.
-
Prepare detailed cash application and allocation support to enable accurate clearing of open balances and daily lockbox posting activities.
-
Coordinate and support the processing of credit and debit memos in accordance with internal approvals, policies, and business requirements.
-
Provide responsive customer support for invoice copies, proof of delivery, reconciliations, and other account-related inquiries, including complex consignment inventory and CRM-related reconciliation requests.
-
Investigate and resolve past-due accounts by partnering with internal and external stakeholders to remove barriers to payment and improve collection outcomes.
-
Perform ad hoc reporting, trend analysis, and account-level reviews to support decision-making, executive updates, and continuous improvement initiatives.
-
Identify opportunities to improve receivables processes, strengthen controls, and develop automation or AI-enabled solutions that enhance reporting, efficiency, and data quality.
Key Competencies
-
Strong written and verbal communication skills, with the ability to clearly convey account issues, risks, and resolution plans to customers, Sales, Finance, and leadership stakeholders.
-
Ability to recognize escalation points and drive timely resolution of accounts receivable, cash application, and revenue-impacting issues.
-
Working knowledge of SAP or another large-scale ERP platform, with the ability to navigate receivables, billing, and account reconciliation processes.
-
Strong understanding of accounts receivable transactions, collections processes, cash application workflows, dispute management, and reconciliation practices.
-
Advanced Excel and analytical skills, including the ability to summarize data meaningfully using pivot tables, lookups, and trend analysis tools; experience with Tableau, Copilot, or similar digital productivity tools is preferred.
-
Ability to identify root causes and recommend improvements that address upstream process gaps, system issues, and operational drivers affecting DSO and customer payment performance.
-
Demonstrated commitment to continuous improvement, process standardization, and adoption of automation or AI-enabled tools to improve finance operations.
Education and Experience
Hands-on experience with Microsoft Excel and financial data analysis is required.
Experience with SAP is preferred; experience with other ERP systems is also valuable.
Bachelor’s degree in Finance, Accounting, Business, or a related field is preferred.
Typically requires 3 to 5 years of experience in accounts receivable, accounting, finance, or a related business operations function.
Experience supporting process improvement, reporting automation, or digital productivity initiatives is a plus.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
- Banking & Financial Services
- Healthcare & Medical Services
- Automotive
- Law & Legal Services
Mid Level Collections Officer Jobs: Frequently Asked Questions
How do I get a mid level collections officer job?
Position yourself by leading with outcomes: recovered balances, reduced delinquency rates, and accounts brought back to current status. Hiring managers at this level want candidates who have handled complex or escalated accounts independently, not just worked a standard queue. Emphasize experience with compliance frameworks like FDCPA, your familiarity with collections software, and any cross-functional work with legal or credit teams.
Which companies hire mid level collections officers?
Companies hiring mid level collections officers right now include Northstar Location Services, Jobot, and Northwest Bank, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from financial services firms, healthcare revenue cycle departments, and large consumer-facing businesses that run substantial in-house collections operations rather than outsourcing entirely.
Are there remote mid level collections officer jobs?
Yes, though availability varies by employer and account type. About 29% of mid level collections officer openings are remote or hybrid as of November 2026, with fully remote roles more common at larger firms that have already built distributed collections teams and standardized their compliance training and monitoring processes.
How do I move up to a mid level collections officer role?
Moving into a mid level role means building a record of handling accounts independently, not just following a script. Over your first few years, focus on owning difficult accounts end to end, learning regulatory requirements like FDCPA and state-level rules, and demonstrating measurable results on recovery rates or aging reports. Taking on queue management or helping onboard newer staff signals readiness for the next level.
Which industries hire the most mid level collections officers?
Mid Level collections officer roles concentrate in Staffing & Recruiting, Banking & Financial Services, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because they carry large receivables portfolios that require experienced professionals who can manage compliance risk and recover balances without damaging customer relationships.