Commercial Insurance Specialist Jobs
Commercial Insurance Specialist jobs are open across insurance carriers, brokerages, and risk management firms, at every level from entry-level to senior and management, with specializations in property and casualty, commercial lines underwriting, and account management. Find a role that fits below and apply directly.
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PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
- Respond to internal and external customer inquiries about insurance, resolve commercial customer problems and/or assist in resolving commercial inquiries by directing customers to appropriate departments. Communicate commercial loan insurance information, and requirements general basic services and product information to customers and Bank personnel.
- Work with other bank departments as needed to facilitate responses to customer inquiries, including resolution of operational issues related to insurance and insurance tracking.
- Responsible for ensuring that Standard Flood Hazard Determination Forms have been ordered and received on all Commercial Loans secured by Real Estate 10 days prior to closing in accordance with loan approval requirements, TNB Commercial Lending Policy, FEMA Guidelines and Federal Regulatory requirements.
- Responsible for reviewing the insurance binders, applications for insurance, and insurance policies, prior to loan closing, to ensure accuracy and completeness.
- For new loans and modifications, act as quality control for Flood insurance worksheets prepared by the CLA’s for accuracy and completeness, prior to loan closing.
- Monitor past due insurance reports and force placed insurance reports and follow up with the loan officer and/or the customer via letter, email, or phone to collect updated insurance needed. Upload the insurance to Identifi and forward to Loan servicing to update the tracking in either COCC or Lee & Mason.
- Actively provide insurance training, guidance, and coverage for the CLA teams.
- Annually obtain updated insurance to support outstanding loans.
- Adhere to timelines and deadlines established based on client needs and department workflow.
- Assumes additional responsibilities as requested.
TEAM ACCOUNTABILITIES:
- Support and uphold the TruNorth Bank Mission Statement
- Uphold the TruNorth Bank Code of Ethics and ensure that confidential information is safeguarded.
- Maintain a high level of cooperation and rapport with all associations in order to ensure accurate and
efficient operations and service.
- Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank’s overall operation.
- Promote professionalism at all times.
OTHER ACCOUNTABILITIES / RESPONSIBILITIES:
The Bank encourages participation in a community development service within the Bank’s assessment area. Community development encompasses affordable housing and community services that target low to moderate income individuals and activities that revitalize or stabilize targeted low to moderate income neighborhoods. Community development services must be related to providing a financial service or use the financial expertise of the bank employee. Examples include:
- Offering accounting skills to a local charitable organization that serves low to moderate income individuals;
- Performing bookkeeping services for low to moderate income seniors;
- Teaching a financial literacy program for low to moderate income school children;
- Fundraising on behalf of a local or state agency that provides services and/or programs targeting low- or moderate-income individuals;
- Activities that revitalize or stabilize low- or moderate-income areas;
- Encourages CRA qualified volunteerism.
POSITION REQUIREMENTS:
- High School diploma or general education degree (GED) required
- Must have a minimum of three to five years insurance and flood experience
- Must possess working knowledge of commercial lending activities, such as commercial & industrial lending, commercial and real estate lending, lending of condominium associations and small business administration programs
- Must have excellent communications, written, verbal and interpersonal skills
- Ability to pay close attention to detail, work independently and meet deadlines in a fast-paced environment.
- Strong knowledge of commercial regulatory knowledge such as privacy, safeguarding customer information, Regulation B, Equal Credit Opportunity Act, and flood regulations required.
- Strong organizational skills in working effectively with other divisions of the Bank.
- Ability to handle multiple priorities
- Excellent customer relations, communications and interpersonal skills.
- Strong PC skills including proven ability to assimilate software applications including Word, Excel, in a windows environment as well as Adobe Professional.
INDEPENDENT ACTION:
QUALIFICATIONS:
An Affirmative Action/Equal Opportunity Employer of protected veterans and individuals with disabilities. Applicants for employment are considered without regard to race, creed, color, religion, sex, gender identity, sexual orientation, marital status, genetic information, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard. Also, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Commercial Insurance Specialist Jobs by Experience Level
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Find JobsCommercial Insurance Specialist Job Market
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in commercial insurance specialist jobs.
- Active state Property and Casualty (P&C) producer license
- Experience quoting and binding commercial lines policies including GL, commercial auto, and property
- Proficiency with agency management systems such as Applied Epic or AMS360
- Knowledge of ISO forms, endorsements, and commercial policy language
- Experience managing a renewal book of business and client relationships
- Associate in Commercial Underwriting (AU) or CPCU designation preferred
Tips for Your Commercial Insurance Specialist Job Search
Tailor your resume to commercial lines
Highlight specific lines of business you've handled, such as general liability, commercial auto, or workers' compensation. Underwriters and hiring managers want to see the coverage types you've quoted, bound, or serviced, not just a generic insurance background.
List your licenses front and center
Your state P&C license and any surplus lines authority belong in a dedicated credentials section near the top of your resume. Hiring teams screen for licensure before reading anything else, so burying it in a skills list costs you interviews.
Apply early to roles that fit
Migrate Mate lists commercial insurance specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by carrier or distribution model
Distinguish between direct carrier roles, independent agency positions, and wholesale brokerage openings when you search. The day-to-day responsibilities, compensation structures, and required experience differ significantly, so targeting the right model saves time and improves fit.
Prepare scenario answers around coverage disputes
Interviewers frequently ask how you've handled a client disputing a coverage decision or a claim outcome. Prepare two or three specific examples where you explained policy language clearly, managed the relationship, and reached a resolution without escalation.
Negotiate using renewal retention data
When discussing compensation, reference your book of business size and renewal retention rate from previous roles. These are the metrics commercial insurance employers care about most, and grounding your ask in retention performance makes it concrete and defensible.
Commercial Insurance Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most commercial insurance specialists?
Farmers Insurance, JDA TSG, and KeyBank are hiring the most commercial insurance specialists right now, with openings concentrated in California, Texas, and Kansas, based on current listings on Migrate Mate as of November 2026. Demand is especially active at regional independent agencies and national carriers expanding their middle-market commercial lines divisions.
How many commercial insurance specialist jobs are remote?
About 73% of commercial insurance specialist openings are fully remote or hybrid as of November 2026, reflecting broader flexibility across the industry. Account management and customer service-focused roles tend to have the highest remote availability, while positions that require in-person client visits or on-site carrier relationships are more likely to be office-based or hybrid.
How do you become a commercial insurance specialist?
Start by earning a state Property and Casualty producer license, which requires completing pre-licensing education and passing your state's licensing exam. From there, entry-level roles at independent agencies or carrier service centers let you learn commercial lines by handling renewals, certificates, and endorsements. Pursuing designations like the AU or CPCU accelerates advancement into underwriting or senior account management roles.
Can you get hired as a commercial insurance specialist with little experience?
Yes, many agencies hire candidates with a P&C license and strong customer service or financial services backgrounds, even without direct commercial insurance experience. Emphasize any exposure to business clients, policy documentation, or risk assessment. Starting in a commercial lines assistant or customer service representative role is a common entry point, with advancement tied to learning the book and earning your license if you haven't already.
What does the commercial insurance specialist interview process look like?
Most hiring processes start with a recruiter or agency manager phone screen focused on your licensing status and lines of business experience. A second interview typically involves a hiring manager or department lead and includes scenario questions about handling coverage disputes, managing renewals, or explaining policy terms to clients. Some carriers add a brief technical assessment or ask you to walk through a sample submission or certificate of insurance.
Where can I find and apply to commercial insurance specialist jobs?
You can find and apply to commercial insurance specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience, preferred lines of business, and location, then apply directly to each listing from the job page.
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