Mid Level Commercial Operations Manager Jobs
Mid level commercial operations manager jobs go to professionals ready to own end-to-end processes, lead cross-functional initiatives, and drive operational decisions without close oversight. Roles are spread across Insurance, Electronics & Hardware, and Construction & Real Estate, with a mix of on-site, remote, and hybrid settings, and employers like AbbVie, Google, and Mill hiring at this level now.
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Description
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Commercial Lines Administration department is seeking an Assistant Vice President, Commercial Operations. The AVP, Commercial Operations is responsible for leading the execution of operational strategies that support Commercial Lines underwriting and business objectives. This role provides leadership and oversight for underwriting support functions, business process optimization, workforce planning, operational readiness, and organizational change adoption. Working closely with Commercial underwriting leadership, technology partners, Learning & Development, Human Resources, and other key stakeholders, this leader ensures operational excellence, scalability, and a consistently exceptional agent and associate experience.
The AVP serves as a key operational leader responsible for translating strategic priorities into measurable business outcomes through effective execution, talent development, continuous improvement, and operational enablement. This position reports to the Vice President of Commercial Operations.
This position is based at our Headquarters in Fairfield, Ohio.
The pay range for this position is $120,000 - $150,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
- lead multiple underwriting support functions, ensuring operational effectiveness, quality, productivity, and service excellence
- execute operational initiatives that support Commercial Lines profitability, growth, efficiency, and associate effectiveness
- partner with underwriting leadership to align staffing strategies, workflow design, and operational capabilities with business needs
- leverage data analytics to optimize staffing capacity, workforce allocation, and talent deployment based on workload complexity and business demand
- lead business process improvement initiatives across Commercial Lines support functions, identifying opportunities to simplify processes, eliminate waste, and improve outcomes
- drive operational readiness and successful adoption of technology, product, and workflow enhancements through effective change leadership and stakeholder engagement
- oversee training strategies, curriculum development, and capability-building programs for core operational roles
- establish and monitor operational performance metrics, identifying trends and implementing corrective actions when needed
- lead operational governance associated with change management, process improvement, and workflow standardization
- champion automation opportunities and operational innovation that improve associate productivity and service delivery
- develop leaders and associates through coaching, succession planning, performance development, and career pathing
- serve as a trusted operational advisor and partner across Commercial Lines leadership teams, helping drive execution of strategic priorities
Be equipped with:
- operational excellence and execution discipline
- talent development and organizational leadership
- proven transformation management experience inclusive of deep understanding and application of PMBOK project and portfolio management and ADKAR change management principles and best practices
- enterprise level expertise and relationships to support wide scale execution
- proven history of data driven decision making
- demonstrated negotiation and conflict resolution skills.
- advanced knowledge of Commercial Lines underwriting operations, workflows, systems, and support functions
Bring education and experience from:
- bachelor’s degree in business, finance, insurance, or related field, or 4+ years of equivalent professional work experience
- 3-5 years of experience in insurance operations, underwriting support, or related functions
- prior proven expertise in operational analytics, automation, and operational excellence initiatives
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to about those rights.
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Top Industries Hiring
- Insurance
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Mid Level Commercial Operations Manager Jobs: Frequently Asked Questions
How do I get a mid level commercial operations manager job?
Position your experience around ownership, not just participation. Hiring managers at this level want to see that you led a process improvement, managed a vendor relationship, or owned a reporting function from start to finish. Highlight measurable outcomes, tools you commanded independently, and situations where you made calls without escalating. Applications that show depth in one area outperform those that list a wide range of junior tasks.
Which companies hire mid level commercial operations managers?
Companies hiring mid level commercial operations managers right now include AbbVie, Google, and Mill, based on current listings on Migrate Mate as of November 2026. Mid-size growth companies and large enterprises with dedicated commercial functions tend to hire most actively at this level, especially those scaling revenue operations or integrating new sales and logistics systems.
Are there remote mid level commercial operations manager jobs?
Yes, though availability varies by industry and company size. About 38% of mid level commercial operations manager openings are remote or hybrid as of November 2026, reflecting strong demand from companies running distributed commercial teams. Roles tied to warehousing, facilities, or on-site client work tend to remain in person, while strategy-focused and systems-heavy positions offer more flexibility.
How do I move up to a mid level commercial operations manager role?
Moving into mid level means building a record of project ownership rather than task completion. Focus on taking full responsibility for a recurring process, such as forecasting cycles, contract renewals, or CRM data quality, and improving it in a measurable way. Developing familiarity with operational tools, contributing to cross-functional projects, and earning trust to present findings to senior stakeholders are the signals that separate mid level candidates from entry-level ones.
Which industries hire the most mid level commercial operations managers?
Mid Level commercial operations manager roles concentrate in Insurance, Electronics & Hardware, and Construction & Real Estate, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run high-volume commercial cycles that require experienced operators who can manage processes, coordinate teams, and optimize performance without constant senior oversight.