Commercial Relationship Manager Jobs in Pennsylvania

INTRODUCTION

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

ROLE AND RESPONSIBILITIES

- Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
- Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
- Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
- Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
- Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
- Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
- Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
- Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

BASIC QUALIFICATIONS

- Basic automotive parts knowledge.
- Leadership skills with strong communication, decision-making, and selling abilities.
- Physical capability to lift, load, and deliver merchandise.
- Flexibility to work evenings, weekends, and holidays as required.

PREFERRED QUALIFICATIONS

- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

BENEFITS AT AUTOZONE

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

FAIR CHANCE:

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

ONLINE APPLICATION:

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.