Community Engagement Specialist Jobs in Washington
Community Engagement Specialist jobs in Washington are concentrated in Seattle, Tacoma, and Spokane, where public health agencies, nonprofits, and large institutions drive consistent demand across health equity, civic outreach, and environmental advocacy. Major employers with lasting footprints in the state include King County, MultiCare Health System, and the Washington State Department of Health. Openings range from entry-level outreach coordinator roles to senior program leads managing regional initiatives. Find a role that fits below and apply directly.
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Showing 4 of 9+ Community Engagement Specialist jobs
About ALSO.
We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.
The Community Engagement Specialist is the frontline voice of ALSO across our digital communities. You will engage directly with riders and prospective customers across social platforms, providing helpful support, answering questions, resolving issues, and ensuring every interaction reflects the ALSO experience.
This role combines public-facing community management with customer support operations. You will respond to customer questions and concerns directly within social channels whenever possible, while also managing support cases through our customer support systems. You will monitor conversations across the internet to identify emerging issues, customer sentiment, and product feedback, escalating important insights to Customer Success, Product, Engineering, and Marketing teams.
The ideal candidate is empathetic, technically curious, highly organized, and comfortable moving between a public Reddit conversation, an Instagram DM, and a detailed customer support case.
What You Will Do
Customer Success Operations
Manage customer support interactions across ALSO’s primary support channels, including email, voice, chat, and social media, ensuring customers receive timely, accurate, and thoughtful responses.
Own customer inquiries from initial contact through resolution, helping riders with order updates, delivery questions, product information, account needs, and general ownership support.
Troubleshoot customer issues by leveraging internal resources, product documentation, and cross-functional partners to identify solutions and deliver a seamless customer experience.
Maintain accurate customer records, case notes, and follow-up workflows using tools such as Gorgias, Shopify, Jira, and Slack.
Identify recurring customer questions, pain points, and operational challenges, and share insights with internal teams to improve processes, documentation, and the overall rider experience.
Community Support & Social Engagement
Own the customer experience across ALSO’s social channels, including Instagram, TikTok, YouTube, Reddit, and more. Serve as a trusted point of contact for riders and prospective customers by providing timely, helpful, and authentic support wherever conversations happen.
Build and maintain a welcoming, engaged community by fostering conversations, celebrating rider experiences, and ensuring interactions reflect ALSO’s brand values and customer-first approach.
Monitor social conversations, customer sentiment, and community trends to identify customer needs, emerging concerns, and opportunities to improve the rider experience.
Escalate high-priority customer issues, product concerns, and potential reputational risks to the appropriate internal teams, ensuring timely awareness and resolution.
What You Will Bring
Experience: 1–3 years of experience in customer success, customer support, community management, social media, or digital support. Experience with e-mobility, automotive, consumer technology, hardware products, or premium direct-to-consumer brands is a plus.
Social Fluency: Strong understanding of online communities and social platforms, including Instagram, TikTok, YouTube, X, Bluesky, Reddit, and emerging channels. Comfortable engaging with customers, managing conversations, and understanding the dynamics of digital communities.
Communication Mastery: Exceptional written communication skills with the ability to explain complex policies, product information, and troubleshooting steps in a clear, concise, and customer-friendly way.
Technical Aptitude: Comfortable learning and navigating customer support, social media, and commerce tools such as Gorgias, Shopify, Jira, Confluence, Sprout Social, BrandWatch, and Slack.
Operational Agility: Extreme comfort wearing multiple hats. You can seamlessly switch gears from writing a witty public reply on Instagram to resolving a complex customer order invoice via email.
Schedule Flexibility: Ability to work from our Seattle office, with occasional flexibility required to support seasonal volume shifts or high-demand weekend community windows.
The salary for this position ranges from $25 - $27 per hour depending on experience and qualifications. This would be a hybrid work model based out of Seattle, WA (Fremont District).
Perks and Benefits
Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.
Flexible time off.
401(k) match.
Why ALSO.
We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.
We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.
Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.
About ALSO.
We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.
The Community Engagement Specialist is the frontline voice of ALSO across our digital communities. You will engage directly with riders and prospective customers across social platforms, providing helpful support, answering questions, resolving issues, and ensuring every interaction reflects the ALSO experience.
This role combines public-facing community management with customer support operations. You will respond to customer questions and concerns directly within social channels whenever possible, while also managing support cases through our customer support systems. You will monitor conversations across the internet to identify emerging issues, customer sentiment, and product feedback, escalating important insights to Customer Success, Product, Engineering, and Marketing teams.
The ideal candidate is empathetic, technically curious, highly organized, and comfortable moving between a public Reddit conversation, an Instagram DM, and a detailed customer support case.
What You Will Do
Customer Success Operations
Manage customer support interactions across ALSO’s primary support channels, including email, voice, chat, and social media, ensuring customers receive timely, accurate, and thoughtful responses.
Own customer inquiries from initial contact through resolution, helping riders with order updates, delivery questions, product information, account needs, and general ownership support.
Troubleshoot customer issues by leveraging internal resources, product documentation, and cross-functional partners to identify solutions and deliver a seamless customer experience.
Maintain accurate customer records, case notes, and follow-up workflows using tools such as Gorgias, Shopify, Jira, and Slack.
Identify recurring customer questions, pain points, and operational challenges, and share insights with internal teams to improve processes, documentation, and the overall rider experience.
Community Support & Social Engagement
Own the customer experience across ALSO’s social channels, including Instagram, TikTok, YouTube, Reddit, and more. Serve as a trusted point of contact for riders and prospective customers by providing timely, helpful, and authentic support wherever conversations happen.
Build and maintain a welcoming, engaged community by fostering conversations, celebrating rider experiences, and ensuring interactions reflect ALSO’s brand values and customer-first approach.
Monitor social conversations, customer sentiment, and community trends to identify customer needs, emerging concerns, and opportunities to improve the rider experience.
Escalate high-priority customer issues, product concerns, and potential reputational risks to the appropriate internal teams, ensuring timely awareness and resolution.
What You Will Bring
Experience: 1–3 years of experience in customer success, customer support, community management, social media, or digital support. Experience with e-mobility, automotive, consumer technology, hardware products, or premium direct-to-consumer brands is a plus.
Social Fluency: Strong understanding of online communities and social platforms, including Instagram, TikTok, YouTube, X, Bluesky, Reddit, and emerging channels. Comfortable engaging with customers, managing conversations, and understanding the dynamics of digital communities.
Communication Mastery: Exceptional written communication skills with the ability to explain complex policies, product information, and troubleshooting steps in a clear, concise, and customer-friendly way.
Technical Aptitude: Comfortable learning and navigating customer support, social media, and commerce tools such as Gorgias, Shopify, Jira, Confluence, Sprout Social, BrandWatch, and Slack.
Operational Agility: Extreme comfort wearing multiple hats. You can seamlessly switch gears from writing a witty public reply on Instagram to resolving a complex customer order invoice via email.
Schedule Flexibility: Ability to work from our Seattle office, with occasional flexibility required to support seasonal volume shifts or high-demand weekend community windows.
The salary for this position ranges from $25 - $27 per hour depending on experience and qualifications. This would be a hybrid work model based out of Seattle, WA (Fremont District).
Perks and Benefits
Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.
Flexible time off.
401(k) match.
Why ALSO.
We’re passionate about helping the world find a better way to get there—wherever it is you’re headed.
We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.
Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.
See All 9 Community Engagement Specialist Jobs in Washington
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Find JobsCommunity Engagement Specialist Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Community Engagement Specialist Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
What Washington Employers Look For
The qualifications that appear most often in community engagement specialist jobs across Washington.
- Bachelor's degree in public health, social work, communications, or a related field
- Demonstrated experience facilitating community outreach programs or public engagement campaigns
- Strong written and verbal communication skills for diverse audiences across Washington communities
- Proficiency with data collection tools and experience documenting community feedback and outcomes
- Ability to build partnerships with local government, nonprofits, and community-based organizations
- Bilingual or multilingual ability, particularly Spanish, Somali, or an Asian Pacific Islander language
Community Engagement Specialist Jobs in Washington: Frequently Asked Questions
How do you become a community engagement specialist in Washington?
Most community engagement specialist positions in Washington require a bachelor's degree in public health, social work, communications, or a related field, with some senior roles expecting a master's degree. Washington does not issue a state license specific to this role, but employers often expect candidates to hold a Certified Health Education Specialist credential or equivalent certification. Building a portfolio of outreach work with Washington nonprofits, tribal organizations, or local government agencies strengthens applications significantly.
Which companies hire community engagement specialists in Washington?
Washington community engagement specialist roles are posted by Also, PRR, and Self-Help and others right now, based on current listings on Migrate Mate as of October 2026. Washington's strong public health infrastructure, tribal nation governments, and large healthcare systems create particularly steady demand for this role across the state.
Which Washington cities have the most community engagement specialist jobs?
Seattle, Washington State, and Yakima have the most community engagement specialist openings in Washington. Seattle dominates because of its concentration of public health agencies, major hospital systems, and advocacy nonprofits, while Tacoma and Spokane reflect strong county government and community health center hiring that serves large and geographically spread populations in their respective regions.
Are there remote community engagement specialist jobs in Washington?
Yes, but they're less common than in purely desk-based fields, since much of the work involves in-person outreach, community meetings, and direct relationship building. About 100% of community engagement specialist openings tied to Washington are remote or hybrid as of October 2026, with remote arrangements more typical for grant writing, program coordination, and policy-facing roles than for field outreach positions.
How can I get hired as a community engagement specialist in Washington with little or no experience?
The most realistic entry path is through volunteer coordinator, outreach associate, or AmeriCorps service roles with Washington-based organizations such as Public Health Seattle and King County, Washington State Department of Social and Health Services, or community health centers across the state. Lateral moves from case management, health education, or neighborhood planning roles at city or county agencies are also common. Completing a Certified Health Education Specialist examination or earning a certification in community health work gives candidates a clear credential edge in Washington's competitive hiring environment.
Where can I find and apply to community engagement specialist jobs in Washington?
You can find and apply to community engagement specialist jobs in Washington on Migrate Mate, which lists current Washington openings updated regularly. Search the listings for roles that match your background and location, then apply directly to the positions that fit.
See All 9 Community Engagement Specialist Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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