Human Resources Jobs at Affirm with Visa Sponsorship
Affirm hires Human Resources professionals across talent acquisition, HR business partnering, compensation, and people operations. The company has a documented track record of sponsoring work visas for this function, making it a realistic target for international candidates building a fintech HR career in the U.S.
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Get Access To All JobsINTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is actively seeking a highly motivated, results-oriented, and deeply experienced Senior Director of Operations to lead the global Operations team. Reporting directly to the Head of Technical Programs & Operations, this pivotal leadership role includes responsibility for developing and executing our global operations strategy as well as comprehensive oversight of all critical operational pillars. The scope includes all aspects of customer and merchant servicing, fraud operations, vendor management, strategic workforce management, robust training programs, rigorous quality assurance, continuous process improvement, knowledge management systems, and operations risk governance across all operational activities. The function is composed of 10 focus areas with nearly 200 Affirmers and a vendor network with more than 4,000 agents. The Senior Director of Operations is accountable for adherence to established service level agreements (SLAs) and continuously optimizing operational outcomes to deliver exceptional customer experiences. Concurrently, this role demands a keen eye for maximizing growth opportunities and diligently managing operational costs to ensure efficiency and profitability. On a day-to-day basis, this leader must ensure accurate monitoring of Affirm’s operations and drive rapid remediation when performance deviates from expectations set by the team. This leader is responsible for developing the strategic roadmap for the team’s scope of responsibility, setting expectations for the servicing of our products, and working with cross functional partners to incorporate those expectations into our overall business strategy and deliver company wide results. To optimize impact, they must utilize their proven experience in successfully leading and scaling teams within a dynamic, fast-paced, and cross-functional operational environment. Our ideal candidate is an analytical, hands-on, steeped in the details, collaborative, business minded, culture-building leader who is able to quickly synthesize technical solutions to complex, multivariate global business opportunities, and who brings key experiences to the role as we build and operate a cohesive suite of honest consumer products that improve financial lives. Exceptional collaboration skills are paramount, as this role requires extensive cross-functional partnership with Product, Engineering, Analytics, Finance, Legal, and Compliance teams. To run this business, a successful candidate must genuinely care about the details and most importantly, about the outcomes. In our fast paced environment, there is always new information to consider and incorporate in our plans. We need an agile and adaptable leader willing to re-evaluate prior decisions as new information becomes available. This is something we do continuously and with an ever increasing frequency at Affirm. Working in a fast paced environment with the quick feedback loop rewards knowing the details and being on top of your area of responsibility, but really what ties it all together is being motivated and using your skills to get things done. If you would like to learn more about Affirm’s cultural DNA we recommend our CEO’s reflections on building a meritocracy.
ROLE AND RESPONSIBILITIES
Define strategic roadmap, set expectations for the servicing of our products, and incorporate into business strategy and organization wide Objectives and Key Results.
Enable accurate performance monitoring of Affirm’s operations with appropriate alerting and rapid remediation when performance deviates from organizational goals.
Drive business growth by enabling tools and services that allow for more effective and efficient servicing of consumers and merchants.
Provide oversight and continuously optimize operational outcomes to deliver exceptional customer experiences.
A successful leader will be highly collaborative and partner with many cross-functional stakeholders including:
- Engineering & Analytics in the development, deployment, and operation of our products, services, and tooling.
- Product, Finance, & Analytics to directly influence product strategy and roadmaps, reinforce an analytical and data driven culture, and drive development of our company wide OKRs and budget as part of Affirm’s planning process.
- Legal & Compliance to identify and implement strategic changes that generate efficiencies and drive better customer and merchant experiences while ensuring the teams adhere to regulatory and compliance requirements.
Develop a high-performing team by defining talent needs, building a diverse team and retaining top talent by creating an environment where the team is empowered and trusted to make decisions, encouraged to try new things and supported in working together to solve problems.
* Systematically handle all aspects of servicing and fraud operations for consumers and merchants.
BASIC QUALIFICATIONS
At least 15+ years of customer and merchant servicing, fraud operations, and strategic workforce management experience, preferably at B2B2C companies in a complex operational environment.
Experienced in engaging with executives, board members, and regulators.
Demonstrated ability to be able to consistently develop a comprehensive strategy.
Led a team of 100+ operational individuals with proven experience scaling and building teams.
Morally aligned with our vision and mission.
Extremely data-oriented and analytical.
Strategic and dynamic mindset to drive strategy.
Results driven, forward thinking mindset with ability to problem-solve complex issues.
Thrives in a fast-paced and innovative environment.
Experience in high-growth, technology driven companies, with financial services or regulated industries preferred.
COMPENSATION
- Pay Grade - U
- Equity Grade - 15
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $285,000 - 355,000
USA base pay range (all other U.S. states) per year: $253,000 - 323,000
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
INTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is actively seeking a highly motivated, results-oriented, and deeply experienced Senior Director of Operations to lead the global Operations team. Reporting directly to the Head of Technical Programs & Operations, this pivotal leadership role includes responsibility for developing and executing our global operations strategy as well as comprehensive oversight of all critical operational pillars. The scope includes all aspects of customer and merchant servicing, fraud operations, vendor management, strategic workforce management, robust training programs, rigorous quality assurance, continuous process improvement, knowledge management systems, and operations risk governance across all operational activities. The function is composed of 10 focus areas with nearly 200 Affirmers and a vendor network with more than 4,000 agents. The Senior Director of Operations is accountable for adherence to established service level agreements (SLAs) and continuously optimizing operational outcomes to deliver exceptional customer experiences. Concurrently, this role demands a keen eye for maximizing growth opportunities and diligently managing operational costs to ensure efficiency and profitability. On a day-to-day basis, this leader must ensure accurate monitoring of Affirm’s operations and drive rapid remediation when performance deviates from expectations set by the team. This leader is responsible for developing the strategic roadmap for the team’s scope of responsibility, setting expectations for the servicing of our products, and working with cross functional partners to incorporate those expectations into our overall business strategy and deliver company wide results. To optimize impact, they must utilize their proven experience in successfully leading and scaling teams within a dynamic, fast-paced, and cross-functional operational environment. Our ideal candidate is an analytical, hands-on, steeped in the details, collaborative, business minded, culture-building leader who is able to quickly synthesize technical solutions to complex, multivariate global business opportunities, and who brings key experiences to the role as we build and operate a cohesive suite of honest consumer products that improve financial lives. Exceptional collaboration skills are paramount, as this role requires extensive cross-functional partnership with Product, Engineering, Analytics, Finance, Legal, and Compliance teams. To run this business, a successful candidate must genuinely care about the details and most importantly, about the outcomes. In our fast paced environment, there is always new information to consider and incorporate in our plans. We need an agile and adaptable leader willing to re-evaluate prior decisions as new information becomes available. This is something we do continuously and with an ever increasing frequency at Affirm. Working in a fast paced environment with the quick feedback loop rewards knowing the details and being on top of your area of responsibility, but really what ties it all together is being motivated and using your skills to get things done. If you would like to learn more about Affirm’s cultural DNA we recommend our CEO’s reflections on building a meritocracy.
ROLE AND RESPONSIBILITIES
Define strategic roadmap, set expectations for the servicing of our products, and incorporate into business strategy and organization wide Objectives and Key Results.
Enable accurate performance monitoring of Affirm’s operations with appropriate alerting and rapid remediation when performance deviates from organizational goals.
Drive business growth by enabling tools and services that allow for more effective and efficient servicing of consumers and merchants.
Provide oversight and continuously optimize operational outcomes to deliver exceptional customer experiences.
A successful leader will be highly collaborative and partner with many cross-functional stakeholders including:
- Engineering & Analytics in the development, deployment, and operation of our products, services, and tooling.
- Product, Finance, & Analytics to directly influence product strategy and roadmaps, reinforce an analytical and data driven culture, and drive development of our company wide OKRs and budget as part of Affirm’s planning process.
- Legal & Compliance to identify and implement strategic changes that generate efficiencies and drive better customer and merchant experiences while ensuring the teams adhere to regulatory and compliance requirements.
Develop a high-performing team by defining talent needs, building a diverse team and retaining top talent by creating an environment where the team is empowered and trusted to make decisions, encouraged to try new things and supported in working together to solve problems.
* Systematically handle all aspects of servicing and fraud operations for consumers and merchants.
BASIC QUALIFICATIONS
At least 15+ years of customer and merchant servicing, fraud operations, and strategic workforce management experience, preferably at B2B2C companies in a complex operational environment.
Experienced in engaging with executives, board members, and regulators.
Demonstrated ability to be able to consistently develop a comprehensive strategy.
Led a team of 100+ operational individuals with proven experience scaling and building teams.
Morally aligned with our vision and mission.
Extremely data-oriented and analytical.
Strategic and dynamic mindset to drive strategy.
Results driven, forward thinking mindset with ability to problem-solve complex issues.
Thrives in a fast-paced and innovative environment.
Experience in high-growth, technology driven companies, with financial services or regulated industries preferred.
COMPENSATION
- Pay Grade - U
- Equity Grade - 15
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $285,000 - 355,000
USA base pay range (all other U.S. states) per year: $253,000 - 323,000
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
See all 43+ Human Resources at Affirm jobs
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Get Access To All JobsTips for Finding Human Resources Jobs at Affirm Jobs
Align your HR credentials to U.S. standards
If you hold an international HR certification, pair it with a U.S.-recognized credential like SHRM-CP or PHR before applying. Affirm's people team operates within U.S. employment law frameworks, and hiring managers look for fluency in domestic HR practice.
Target Affirm's people operations and HRBP roles
Affirm's HR hiring is concentrated in HR business partnering and people operations, not generalist roles. Positioning your application around scaled fintech or financial services HR experience gives you a stronger fit signal than broad corporate HR backgrounds.
Search Affirm's open HR roles on Migrate Mate
Filter HR roles by visa type on Migrate Mate to surface Affirm positions that align with your sponsorship eligibility, whether you're on F-1 OPT, TN status, or seeking H-1B transfer. Saves time compared to manually screening job boards.
Raise sponsorship before the offer stage
Affirm's recruiting process for HR roles typically moves quickly. Clarify your visa status and sponsorship needs with the recruiter during the screening call, not after the offer. Late disclosure can complicate timelines, especially if PERM or H-1B cap filing is involved.
Verify Affirm's E-Verify enrollment before your start date
Affirm is enrolled in E-Verify, which is required for STEM OPT employers. Confirm this with your onboarding contact before your start date if you're relying on STEM OPT authorization, as E-Verify participation must be in place for the extension to be valid.
Human Resources at Affirm jobs are hiring across the US. Find yours.
Find Human Resources at Affirm JobsFrequently Asked Questions
Does Affirm sponsor H-1B visas for Human Resources roles?
Yes, Affirm sponsors H-1B visas for Human Resources positions. HR roles like HR business partner and compensation analyst can qualify as specialty occupations under USCIS standards when they require a bachelor's degree or higher in a specific field such as human resources management, organizational psychology, or business. Sponsorship eligibility is assessed role by role, so confirming fit with the recruiter early in the process is the right move.
How do I apply for Human Resources jobs at Affirm?
Applications go through Affirm's careers page, where HR roles are listed by team and location. You can also find Affirm's HR openings filtered by visa type on Migrate Mate, which helps you identify roles where sponsorship is actively offered. Tailor your resume to reflect fintech or financial services HR experience, and disclose your visa status during the recruiter screen rather than waiting until an offer is extended.
Which visa types does Affirm commonly use for Human Resources professionals?
Affirm sponsors H-1B transfers and new cap filings for HR roles, and supports F-1 OPT and STEM OPT for recent graduates in people operations or HR analytics positions. TN visas are an option for Canadian and Mexican nationals in qualifying HR occupations. For longer-term pathways, Affirm has sponsored EB-2 and EB-3 Green Card petitions through the PERM labor certification process for HR employees.
What qualifications does Affirm look for in Human Resources candidates who need sponsorship?
Affirm's HR roles generally require a bachelor's degree in human resources, organizational behavior, business administration, or a related field, which also supports specialty occupation classification for H-1B purposes. For HRBP and senior people operations roles, several years of progressive HR experience in a technology or financial services environment is expected. U.S.-based HR certification such as SHRM-CP or PHR strengthens both your candidacy and the petition.
How do I think about timing when pursuing an HR role at Affirm on a work visa?
Timing depends on your current status. H-1B cap-subject candidates need an employer to file a petition in March for an October 1 start, so beginning your search at Affirm in late fall or early winter gives the most runway. If you're on OPT, your authorization period and any STEM extension window determines urgency. TN holders can transfer to Affirm more flexibly since TN status has no cap or lottery.
See which Human Resources at Affirm employers are hiring and sponsoring visas right now.
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