Service Coordinator Jobs at AutoNation with Visa Sponsorship
Service Coordinator roles at AutoNation sit at the intersection of customer service and automotive operations, keeping dealership service departments running smoothly. AutoNation has demonstrated a willingness to sponsor work visas for this function, making it a viable target for international candidates with the right qualifications and preparation.
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Get Access To All JobsINTRODUCTION
The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.
ROLE AND RESPONSIBILITIES
- Ask the customer qualifying questions to uncover needs and directs calls appropriately
- Ensures that service consultants receive messages promptly
- Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant
- Provide reporting to dealership management
- Collect retail charges from the customer in cash, check or authorized charge account
- Provide customers with the proper change and/or receipt
- Properly process and document charge purchases according to the policies established by the Controller
- Close all internal repair orders promptly and route to Billing Clerk for processing
- File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files
BASIC QUALIFICATIONS
- High School Diploma or Equivalent
- One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education and experience
- Ability to read, write, add, subtract, divide and comprehend written instructions and information
- 6-12 months previous work experience (preferred)
- Demonstrated customer service skills
- Demonstrated communication and interpersonal skills
- Previous industry experience (preferred)
This positions starting pay is $20 an hr + Bonus
PREFERRED QUALIFICATIONS
Exciting Benefits and Perks Await You:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
INTRODUCTION
The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.
ROLE AND RESPONSIBILITIES
- Ask the customer qualifying questions to uncover needs and directs calls appropriately
- Ensures that service consultants receive messages promptly
- Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant
- Provide reporting to dealership management
- Collect retail charges from the customer in cash, check or authorized charge account
- Provide customers with the proper change and/or receipt
- Properly process and document charge purchases according to the policies established by the Controller
- Close all internal repair orders promptly and route to Billing Clerk for processing
- File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files
BASIC QUALIFICATIONS
- High School Diploma or Equivalent
- One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education and experience
- Ability to read, write, add, subtract, divide and comprehend written instructions and information
- 6-12 months previous work experience (preferred)
- Demonstrated customer service skills
- Demonstrated communication and interpersonal skills
- Previous industry experience (preferred)
This positions starting pay is $20 an hr + Bonus
PREFERRED QUALIFICATIONS
Exciting Benefits and Perks Await You:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
See all 29+ Service Coordinator at AutoNation jobs
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Get Access To All JobsTips for Finding Service Coordinator Jobs at AutoNation Jobs
Translate your credentials for dealership hiring managers
AutoNation's service coordinators are expected to manage repair order workflows and customer communication under tight turnaround times. If your background is from outside the U.S., frame prior scheduling, dispatch, or service desk experience in terms of dealership KPIs like CSI scores and service bay throughput.
Target AutoNation's high-volume service markets first
AutoNation operates dealerships heavily concentrated in Florida, Texas, and Colorado. Locations with high service volume have more consistent staffing needs for coordinators, which translates to more active job openings and a greater likelihood the hiring team has navigated sponsorship paperwork before.
Confirm OPT or CPT eligibility before your interview
AutoNation has sponsored F-1 OPT and CPT candidates for this role. Before your interview, verify your OPT authorization dates with your DSO and confirm your work start date aligns with AutoNation's onboarding timeline, since dealership service departments often need coordinators within two to four weeks of offer.
Ask the right sponsorship question during the offer stage
Don't ask if AutoNation sponsors visas generally. Ask specifically whether the hiring location has a process in place for H-1B or TN filings for service staff. Regional HR contacts, not corporate, often handle these decisions for dealership-level roles.
Use Migrate Mate to surface open Service Coordinator roles
AutoNation posts Service Coordinator openings across dozens of locations at any given time. Use Migrate Mate to filter specifically for AutoNation postings that align with your visa type, so you're only applying where sponsorship is already part of the hiring picture.
Prepare your TN documentation if you hold Canadian or Mexican citizenship
Service Coordinator roles can qualify under the TN visa category if the position genuinely requires a relevant bachelor's degree, such as business or communications. Have your degree certificate, a detailed offer letter, and a clear job description ready, since CBP officers assess TN eligibility at the port of entry.
Service Coordinator at AutoNation jobs are hiring across the US. Find yours.
Find Service Coordinator at AutoNation JobsFrequently Asked Questions
Does AutoNation sponsor H-1B visas for Service Coordinators?
AutoNation has sponsored H-1B visas for Service Coordinator roles. Because sponsorship decisions are made at the regional or location level rather than centrally, availability can vary by dealership. When you receive an offer, confirm with the local HR contact whether the specific location is prepared to file an H-1B petition, and clarify the expected timeline relative to the USCIS April filing window.
How do I apply for Service Coordinator jobs at AutoNation?
AutoNation lists open Service Coordinator positions on its careers site, with postings organized by location. Migrate Mate aggregates these listings and filters them by visa sponsorship type, so you can identify which openings are relevant to your immigration status before applying. Tailor your resume to highlight customer-facing automotive or service coordination experience, and be upfront about your visa requirements early in the process to avoid delays.
Which visa types are commonly used for Service Coordinator roles at AutoNation?
AutoNation has used H-1B, F-1 OPT, F-1 CPT, and TN visas for Service Coordinator hires. F-1 OPT is the most accessible entry point for recent graduates, since it doesn't require employer-side filing before the job starts. H-1B is the longer-term path but is subject to the annual lottery. TN is available to Canadian and Mexican citizens if the role and degree requirements align with a qualifying USMCA category.
What qualifications are expected for a Service Coordinator role at AutoNation?
AutoNation typically looks for candidates with a background in customer service, business administration, or a related field. Familiarity with dealership management systems, repair order processing, or automotive service workflows is a strong differentiator. For H-1B eligibility specifically, the role must require at least a bachelor's degree in a specific specialty, so your application should clearly connect your degree to the core responsibilities of the position.
How do I manage the timing between my visa status and AutoNation's hiring process?
Dealership service departments move quickly, often expecting a start date within a few weeks of an offer. If you're on OPT, confirm your EAD expiration date and discuss it with your DSO before accepting. If you need H-1B sponsorship, the USCIS cap-subject filing window opens every April for an October 1 start date, so timing your job search accordingly reduces the risk of a gap between your current status and your authorized start date.
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