Service Coordinator Jobs at Humana with Visa Sponsorship
Service Coordinator jobs at Humana support member care management across the company's health and benefits operations. The company has a consistent track record of sponsoring work visas for this function, covering multiple nonimmigrant and immigrant pathways for qualified candidates in care coordination roles.
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The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional CC Manager. We are looking for motivated and dynamic case managers that reside in HARDEE/HIGHLANDS counties FLORIDA
Current starting salary is $60-65K/year based on qualifications/experience
This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members.
At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1. If you are looking for a new work family and team of dynamic professionals, we hope you will apply!
The Care Coach 1
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
- Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
- Planning and implementing interventions to meet those needs
- Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
- Guides members/families towards resources appropriate for their care
- Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2+ years of related experience
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 for property damage or whichever is higher
- Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Preferred Qualifications
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Prior experience with Medicare & Medicaid recipients
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Additional Information
Modern Hire Interviews:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work At Home Internet Requirement:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Benefits Day 1
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional CC Manager. We are looking for motivated and dynamic case managers that reside in HARDEE/HIGHLANDS counties FLORIDA
Current starting salary is $60-65K/year based on qualifications/experience
This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members.
At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1. If you are looking for a new work family and team of dynamic professionals, we hope you will apply!
The Care Coach 1
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
- Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
- Planning and implementing interventions to meet those needs
- Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
- Guides members/families towards resources appropriate for their care
- Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2+ years of related experience
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 for property damage or whichever is higher
- Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Preferred Qualifications
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Prior experience with Medicare & Medicaid recipients
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Additional Information
Modern Hire Interviews:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Work At Home Internet Requirement:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Benefits Day 1
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
See all Service Coordinator Jobs at Humana
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Coordinator Jobs at Humana.
Get Access To All JobsTips for Finding Service Coordinator Jobs at Humana
Frame your credentials around care coordination
Humana's Service Coordinator roles sit within managed care and benefits administration, not traditional clinical settings. Tailor your resume to highlight case management, member outreach, or utilization review experience so hiring managers can directly map your background to their workflows.
Target Humana's Medicare and Medicaid business units
Service Coordinator openings at Humana concentrate in its government programs divisions serving Medicare Advantage and Medicaid populations. Filtering your search by these segments surfaces roles with the most active hiring cycles and the strongest sponsorship precedent for this function.
Use Migrate Mate to find sponsorship-verified openings
Not every Service Coordinator posting at Humana explicitly states visa sponsorship. Use Migrate Mate to filter roles by confirmed sponsorship history so you're only spending time on positions where Humana has a real track record of supporting candidates through the process.
Clarify OPT and CPT eligibility before your first interview
If you're on an F-1 visa, confirm whether the specific Service Coordinator role qualifies under your major's STEM or non-STEM OPT category before interviewing. Humana's HR teams will ask about your authorization timeline early, so knowing your exact end date and Cap Gap eligibility prevents delays.
Ask the recruiter about their PERM timeline for this role
Service Coordinator positions can support EB-2 or EB-3 green card sponsorship through PERM labor certification, but Humana's timeline varies by business unit. Asking the recruiter directly whether the role has an established job description on file with the DOL signals you understand the process and saves months of ambiguity.
Confirm your start date accounts for H-1B cap timing
If you need an H-1B, USCIS opens registration in March for an October 1 start. Build this into your offer negotiation with Humana so your proposed start date aligns with cap-subject processing windows rather than requiring a costly TN or bridge status workaround.
Frequently Asked Questions
Does Humana sponsor H-1B visas for Service Coordinators?
Yes, Humana sponsors H-1B visas for Service Coordinator roles. Because these positions typically require a bachelor's degree in a health-related or social services field, they generally qualify as specialty occupations under USCIS criteria. Sponsorship availability can vary by business unit, so confirming with the recruiter early in the process is the most reliable approach.
How do I apply for Service Coordinator jobs at Humana?
You can apply through Humana's careers portal directly or browse sponsorship-verified Service Coordinator openings through Migrate Mate, which filters for roles where Humana has a confirmed history of supporting visa candidates. Tailoring your application to highlight care coordination, member services, or case management experience meaningfully improves your chances of moving past the initial screening stage.
Which visa types does Humana commonly use for Service Coordinator roles?
Humana supports several pathways for Service Coordinators, including H-1B for specialty occupation workers, TN visa for Canadian and Mexican nationals in qualifying professional categories, and F-1 OPT and CPT for students in relevant degree programs. For candidates pursuing permanent residence, EB-2 and EB-3 sponsorship through PERM labor certification is also available depending on the role and business unit.
What qualifications does Humana look for in Service Coordinator candidates?
Humana typically expects a bachelor's degree in social work, health sciences, public health, or a related field for Service Coordinator positions. Practical experience in case management, care coordination, member advocacy, or utilization review carries significant weight. Familiarity with Medicare Advantage or Medicaid populations and proficiency with care management platforms strengthens a candidate's profile considerably.
How long does the sponsorship and hiring process take for this role?
From offer to authorization, timelines depend heavily on your current visa status. H-1B transfers for existing H-1B holders can allow a start within weeks of filing. New H-1B cap filings require aligning your start date with the October 1 cap year. TN status for eligible nationals can be obtained at a port of entry in a single day. PERM-based Green Card cases typically run 18 months or longer.