BitGo Visa Sponsorship Jobs USA
BitGo is a leading digital asset financial services company known for working with highly specialized engineering and security talent. It sponsors work visas including H-1B visa and OPT, making it a realistic target for international candidates in fintech and blockchain infrastructure roles.
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Get Access To All JobsINTRODUCTION
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world.
At BitGo, our fintech clients are building the future of finance—from Banks, Neo banks and fintech startups to the world's most innovative blockchain applications. As a Customer Success Manager dedicated to our platform sales customers, you'll act as a strategic partner to help them onboard successfully, integrate deeply, and scale confidently with our wallet and custody solutions. You will be their advocate, solution designer, and trusted advisor—working across Product, Sales, Engineering, and Support to drive long-term success and maximize value.
Responsibilities:
- Serve as a dedicated advisor to platform and fintech clients, helping them navigate and optimize their use of BitGo's offerings.
- Build and maintain strong relationships with key stakeholders to ensure ongoing engagement and satisfaction.
- Partner with clients to develop tailored success strategies, identifying goals and key performance indicators to track progress and maximize value.
- Conduct regular check-ins to review customer progress, align on strategic objectives, and provide insights into relevant platform enhancements.
- Utilize customer usage data to provide meaningful recommendations that drive adoption and ensure customers achieve their desired business outcomes.
- Lead strategic business reviews with executive and technical stakeholders, offering guidance on best practices and expansion opportunities.
- Collaborate closely with the Sales team to identify and execute opportunities for growth, including renewals and upsells.
- Work with Solutions Engineering to ensure seamless onboarding and activation of new accounts, setting them up for long-term success.
- Act as a bridge between customers and internal teams, translating feedback into actionable product improvements.
- Proactively manage potential risks by monitoring customer health metrics, addressing challenges early, and mitigating churn.
- Offer expert guidance on deployment strategies and best practices across various communication channels, including in-person meetings, video calls, and digital messaging platforms.
SKILLS & EXPERIENCE:
- 4+ years of experience in account management, customer success, or a similar role within technology or financial services.
- Proven ability to guide customers through complex technological or operational transitions, acting as a trusted consultant.
- Strong analytical skills to interpret customer data and translate insights into actionable strategies.
- Experience managing high-value customer portfolios ($2M+ ARR) and successfully driving expansion and renewal opportunities.
- Ability to create structured success plans and track progress toward key business outcomes.
- Excellent communication skills, capable of engaging with both executive leadership and technical stakeholders.
- Strong problem-solving abilities, with a proactive mindset to anticipate challenges and present solutions.
- Project management expertise, ensuring effective execution of initiatives that drive customer success.
- Familiarity with the cryptocurrency ecosystem, trading, or digital asset custody is a plus.
PERFORMANCE INDICATORS:
- Renewal and expansion rates, including Gross Dollar Retention (GDR) and Net Dollar Retention (NDR).
- Growth in customer engagement, platform adoption, and usage.
- Reduction in churn and contraction through proactive success strategies.
- Customer satisfaction and advocacy, measured through feedback and NPS scores.
WHY JOIN BITGO?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets.
Here are some of the benefits of working at BitGo:
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- Up to 4% 401k company match
- Paid parental leave, paid vacation
- Free custom lunches, dinners and snacks
- Computer equipment and workplace furniture to suit your needs
- Great colleagues and inspiring startup environment
- Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.
Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $140,000 - $170,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
INTRODUCTION
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world.
At BitGo, our fintech clients are building the future of finance—from Banks, Neo banks and fintech startups to the world's most innovative blockchain applications. As a Customer Success Manager dedicated to our platform sales customers, you'll act as a strategic partner to help them onboard successfully, integrate deeply, and scale confidently with our wallet and custody solutions. You will be their advocate, solution designer, and trusted advisor—working across Product, Sales, Engineering, and Support to drive long-term success and maximize value.
Responsibilities:
- Serve as a dedicated advisor to platform and fintech clients, helping them navigate and optimize their use of BitGo's offerings.
- Build and maintain strong relationships with key stakeholders to ensure ongoing engagement and satisfaction.
- Partner with clients to develop tailored success strategies, identifying goals and key performance indicators to track progress and maximize value.
- Conduct regular check-ins to review customer progress, align on strategic objectives, and provide insights into relevant platform enhancements.
- Utilize customer usage data to provide meaningful recommendations that drive adoption and ensure customers achieve their desired business outcomes.
- Lead strategic business reviews with executive and technical stakeholders, offering guidance on best practices and expansion opportunities.
- Collaborate closely with the Sales team to identify and execute opportunities for growth, including renewals and upsells.
- Work with Solutions Engineering to ensure seamless onboarding and activation of new accounts, setting them up for long-term success.
- Act as a bridge between customers and internal teams, translating feedback into actionable product improvements.
- Proactively manage potential risks by monitoring customer health metrics, addressing challenges early, and mitigating churn.
- Offer expert guidance on deployment strategies and best practices across various communication channels, including in-person meetings, video calls, and digital messaging platforms.
SKILLS & EXPERIENCE:
- 4+ years of experience in account management, customer success, or a similar role within technology or financial services.
- Proven ability to guide customers through complex technological or operational transitions, acting as a trusted consultant.
- Strong analytical skills to interpret customer data and translate insights into actionable strategies.
- Experience managing high-value customer portfolios ($2M+ ARR) and successfully driving expansion and renewal opportunities.
- Ability to create structured success plans and track progress toward key business outcomes.
- Excellent communication skills, capable of engaging with both executive leadership and technical stakeholders.
- Strong problem-solving abilities, with a proactive mindset to anticipate challenges and present solutions.
- Project management expertise, ensuring effective execution of initiatives that drive customer success.
- Familiarity with the cryptocurrency ecosystem, trading, or digital asset custody is a plus.
PERFORMANCE INDICATORS:
- Renewal and expansion rates, including Gross Dollar Retention (GDR) and Net Dollar Retention (NDR).
- Growth in customer engagement, platform adoption, and usage.
- Reduction in churn and contraction through proactive success strategies.
- Customer satisfaction and advocacy, measured through feedback and NPS scores.
WHY JOIN BITGO?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets.
Here are some of the benefits of working at BitGo:
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- Up to 4% 401k company match
- Paid parental leave, paid vacation
- Free custom lunches, dinners and snacks
- Computer equipment and workplace furniture to suit your needs
- Great colleagues and inspiring startup environment
- Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.
Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $140,000 - $170,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
Job Roles at BitGo
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Get Access To All JobsTips for Finding BitGo Visa Sponsorship Jobs USA
Target engineering and security-focused roles
BitGo's sponsorship activity centers on technical talent, software engineers, security researchers, and infrastructure specialists. If your background is in these areas, you're applying for the types of roles where BitGo has historically been willing to sponsor.
Understand the fintech and blockchain context
BitGo operates at the intersection of financial services and blockchain technology. Candidates who can speak to crypto custody, digital asset infrastructure, or regulated financial software will stand out and are more likely to encounter sponsorship-friendly hiring managers.
Confirm visa type eligibility before applying
BitGo sponsors H-1B, F-1 OPT, F-1 CPT, TN, and J-1 visas. Know which category applies to your situation before outreach so you can frame your availability clearly and avoid delays in the hiring conversation.
Use Migrate Mate to verify sponsorship history
BitGo's sponsorship track record is relatively selective. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and confirm BitGo is actively sponsoring for the role type you're targeting before investing time in applications.
Be ready for a technical-first interview process
BitGo's hiring process is highly technical, particularly for engineering roles. Preparing thoroughly for systems design and security-focused interviews increases your odds of reaching the offer stage, where sponsorship decisions are made.
Align your timeline with OPT or H-1B cap windows
If you're on F-1 OPT, factor in your work authorization end date when targeting BitGo. H-1B cap season runs April through October. Applying during active recruiting periods maximizes your chances of a timely sponsorship decision.
Frequently Asked Questions
Does BitGo sponsor H-1B visas?
Yes, BitGo sponsors H-1B visas. Sponsorship is concentrated in technical roles such as software engineering and security, where specialized skills justify the investment. If you're targeting an H-1B position at BitGo, focus your application on roles that align with its core digital asset and financial infrastructure product areas, where sponsorship is most consistent.
Which visa types does BitGo sponsor?
BitGo sponsors H-1B, F-1 OPT, F-1 CPT, TN visa, and J-1 visas. This makes it accessible to a range of international candidates, from students completing OPT to Canadian and Mexican nationals eligible for TN visa status. The H-1B remains the primary pathway for longer-term work authorization at the company.
Which roles at BitGo are most likely to be sponsored?
Sponsorship at BitGo is most common in technical and engineering departments, including software development, blockchain infrastructure, and cybersecurity. Given the company's focus on digital asset custody and financial services technology, candidates with specialized skills in these domains are best positioned for sponsored roles.
How do I find open sponsored jobs at BitGo?
Migrate Mate lists BitGo's open roles alongside verified visa sponsorship data, so you can see which positions are realistic targets for international candidates. Filtering by visa type and employer on Migrate Mate lets you focus your job search on companies with confirmed sponsorship history rather than guessing from job descriptions.
How do I approach the application process at BitGo as an international candidate?
Be upfront about your visa status early in the process. BitGo's hiring pipeline is technically rigorous, so strong preparation for coding and systems interviews is essential. Confirming your visa category and timeline before your first screen helps hiring managers assess your candidacy efficiently and avoids surprises late in the process.