Capital Rx Visa Sponsorship Jobs USA
Capital Rx is a pharmacy benefit management company disrupting the insurance and healthcare space. For international candidates, it has a history of H-1B visa sponsorship, making it a realistic target for skilled professionals in tech, data, and operations roles looking to build a career in the U.S.
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Get Access To All JobsAbout Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
- Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
- Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
- Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Responsibilities
- Efficiently triage incoming phone calls with professional phone etiquette from members and pharmacies with minimal support. Ask probing questions to identify and resolve all issues and address concerns promptly
- Provide support for call center staff, including other technicians and customer service representatives
- Identify, accurately document, and escalate member and pharmacy concerns to the appropriate internal team including various members of the Operations Team
- Effectively communicate issues and solutions to members, pharmacies, and relevant internal stakeholders to ensure customers receive quality care and that the resolution meets all health and safety standards
- Communicate effectively with internal and external customers to provide first-call resolution and de-escalate customer concerns
- Ensure customer satisfaction, extraordinary customer care, and quality resolution with genuine compassion in a fast-paced environment
- Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies
- Support the Fraud, Waste, and Abuse program by reviewing pharmacy claims information and communicating findings to appropriate internal staff
- Work with multiple systems, up to 2 monitors, and multitask in a fast-paced environment
- Self-starter who displays a positive attitude, strong work ethic, and excellent attendance
- Meet all departmental goals including schedule adherence, attendance, and quality monitoring
- Standard hours for training: Monday thru Friday, 9:00am – 5:30pm, Eastern
- Perform other customer support duties as assigned
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance
Required Qualifications
- High school diploma or the equivalent; Associates or Bachelor’s degree preferred
- 2+ years of customer service, call center, and/or health care experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication preferred
- 2+ years of PBM or related Health Care experience required
- Ability to work independently with minimal supervision, stay productive in a remote, high-volume, fast-paced, metric-driven call center environment
- Bilingual Spanish highly preferred
- Medicare experience preferred
Hourly Rate: $26.00
This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job.
LOCATION
Remote, US
Salary Range: $26—$26 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
- Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
- Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
- Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Responsibilities
- Efficiently triage incoming phone calls with professional phone etiquette from members and pharmacies with minimal support. Ask probing questions to identify and resolve all issues and address concerns promptly
- Provide support for call center staff, including other technicians and customer service representatives
- Identify, accurately document, and escalate member and pharmacy concerns to the appropriate internal team including various members of the Operations Team
- Effectively communicate issues and solutions to members, pharmacies, and relevant internal stakeholders to ensure customers receive quality care and that the resolution meets all health and safety standards
- Communicate effectively with internal and external customers to provide first-call resolution and de-escalate customer concerns
- Ensure customer satisfaction, extraordinary customer care, and quality resolution with genuine compassion in a fast-paced environment
- Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies
- Support the Fraud, Waste, and Abuse program by reviewing pharmacy claims information and communicating findings to appropriate internal staff
- Work with multiple systems, up to 2 monitors, and multitask in a fast-paced environment
- Self-starter who displays a positive attitude, strong work ethic, and excellent attendance
- Meet all departmental goals including schedule adherence, attendance, and quality monitoring
- Standard hours for training: Monday thru Friday, 9:00am – 5:30pm, Eastern
- Perform other customer support duties as assigned
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance
Required Qualifications
- High school diploma or the equivalent; Associates or Bachelor’s degree preferred
- 2+ years of customer service, call center, and/or health care experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication preferred
- 2+ years of PBM or related Health Care experience required
- Ability to work independently with minimal supervision, stay productive in a remote, high-volume, fast-paced, metric-driven call center environment
- Bilingual Spanish highly preferred
- Medicare experience preferred
Hourly Rate: $26.00
This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job.
LOCATION
Remote, US
Salary Range: $26—$26 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
Job Roles at Capital Rx
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Get Access To All JobsTips for Finding Capital Rx Visa Sponsorship Jobs USA
Target roles at the intersection of tech and healthcare
Capital Rx sits where pharmacy, insurance, and technology meet. Engineers, data scientists, and product managers with healthcare or PBM experience are the strongest fit for sponsored roles, lean into that overlap in your application.
Understand the H-1B process before you apply
Capital Rx sponsors H-1B visas, so familiarize yourself with the lottery timeline and cap requirements. Knowing the basics signals to hiring teams that you won't create confusion or delays during the sponsorship process.
Emphasize domain expertise in pharmacy or insurance
Capital Rx hires specialists, not generalists. Candidates who can speak to PBM workflows, claims adjudication, formulary management, or insurance data are more likely to clear the bar that justifies sponsorship investment.
Apply early in the hiring cycle
H-1B sponsorship requires employers to plan around USCIS filing windows. Reaching Capital Rx's hiring team before Q1 gives the best chance of aligning your start date with the next available cap-subject filing period.
Use verified sponsorship data to confirm open roles
Sponsorship history isn't always visible on a company's careers page. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and find Capital Rx openings with confidence before investing time in your application.
Tailor your resume to Capital Rx's scale-up profile
Capital Rx is a growth-stage company, not an enterprise with rigid hiring pipelines. Candidates who show comfort with ambiguity, fast-moving environments, and cross-functional work are more compelling, and more likely to be worth the sponsorship effort.
Frequently Asked Questions
Does Capital Rx sponsor H-1B visas?
Yes, Capital Rx sponsors H-1B visas. The company has an active track record of filing H-1B petitions for qualified candidates in technical and specialized roles. If you're targeting Capital Rx, it's worth confirming that the specific role you're applying for falls under a specialty occupation, which is the primary H-1B eligibility requirement.
What types of roles at Capital Rx are most likely to receive visa sponsorship?
Sponsorship at Capital Rx tends to follow technical and data-intensive roles, software engineering, data analytics, product, and healthcare operations positions are the most common candidates. Roles that require specialized knowledge of pharmacy benefit management, insurance claims, or enterprise software development align well with the H-1B specialty occupation standard.
How do I find currently open sponsored roles at Capital Rx?
The most reliable approach is to use Migrate Mate, which tracks verified H-1B sponsors and surfaces open roles by company. Instead of guessing from a standard careers page, you can filter directly for Capital Rx and see positions where sponsorship is a realistic outcome rather than an afterthought.
What is the typical application and sponsorship timeline at a company like Capital Rx?
For cap-subject H-1B cases, the timeline is tied to the annual USCIS lottery in March. You'll generally need an offer in hand by February to give your employer enough time to prepare the petition. From offer to H-1B approval, the process typically spans several months, with an October 1 start date being the earliest possible for new cap-subject petitions.
How do I make my application stand out when applying for a sponsored role at Capital Rx?
Focus on demonstrating direct relevance to Capital Rx's core business, pharmacy benefit management, healthcare data, or insurance technology. Companies sponsoring visas weigh the cost and complexity carefully, so candidates who reduce uncertainty by showing deep domain fit and clear role alignment are significantly more competitive than generalist applicants.