Patient Service Representative Jobs at CHRISTUS Health with Visa Sponsorship
Patient Service Representative roles at CHRISTUS Health sit at the front line of patient access, handling scheduling, registration, and insurance verification across a large Catholic health system. CHRISTUS has a consistent track record of sponsoring international workers in administrative and clinical support functions, making it a realistic target for visa-seeking candidates.
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Summary:
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate.
- Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies, and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Schedules appointments according to the clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
Education/Skills
Minimum Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
Preferred Requirements:
- Some College
Experience
Minimum Requirements:
- Three or more years of experience in a health care organization.
Preferred Requirements:
- ICD9 and CPT coding (advanced skills)
- Experience with charge posting or collections.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Description
Summary:
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate.
- Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies, and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Schedules appointments according to the clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
Education/Skills
Minimum Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
Preferred Requirements:
- Some College
Experience
Minimum Requirements:
- Three or more years of experience in a health care organization.
Preferred Requirements:
- ICD9 and CPT coding (advanced skills)
- Experience with charge posting or collections.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
See all 47+ Patient Service Representative at CHRISTUS Health jobs
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Get Access To All JobsTips for Finding Patient Service Representative Jobs at CHRISTUS Health Jobs
Credential your medical terminology knowledge early
CHRISTUS Health prioritizes Patient Service Representatives who can navigate insurance verification and ICD coding conversations fluently. Completing a recognized medical administrative credential before applying signals job readiness and reduces employer hesitation around sponsorship timelines.
Target CHRISTUS facilities in Texas and Louisiana
CHRISTUS operates concentrated networks in Texas and Louisiana, where its Patient Services hiring volume is highest. Applying to facilities in these markets gives you the strongest chance of finding hiring managers who have processed H-1B or employment-based sponsorship requests before.
Clarify sponsorship intent before the final interview
CHRISTUS recruiters handle high application volumes for Patient Service Representative roles. Raising your sponsorship requirement after an offer is extended can stall the process. Ask HR whether the specific facility has sponsored this role category during the phone screening stage.
Understand how EB-3 PERM applies to this role
Patient Service Representative positions typically fall under EB-3 for permanent sponsorship because they require less than a bachelor's degree. PERM labor certification through DOL is the standard first step. Confirm with the hiring team whether they initiate PERM concurrently with or after H-1B approval.
Search open Patient Service Representative roles through Migrate Mate
Use Migrate Mate to filter CHRISTUS Health openings by role and sponsorship type before applying. Seeing which positions have active visa-sponsoring precedent at CHRISTUS helps you prioritize applications and approach outreach with better context.
Align your F-1 OPT start date with CHRISTUS hiring cycles
CHRISTUS typically ramps Patient Services hiring ahead of fiscal year transitions. If you're on OPT, timing your application so your work authorization start date lands within that window reduces the gap between offer and onboarding and strengthens your case for H-1B cap filing.
Patient Service Representative at CHRISTUS Health jobs are hiring across the US. Find yours.
Find Patient Service Representative at CHRISTUS Health JobsFrequently Asked Questions
Does CHRISTUS Health sponsor H-1B visas for Patient Service Representatives?
Yes, CHRISTUS Health has sponsored H-1B visas for Patient Service Representatives. Sponsorship is more common at facilities with established HR infrastructure for international hiring, particularly in Texas and Louisiana. Your best path is to confirm sponsorship availability with the recruiter for the specific facility during the screening process, since not every location handles it the same way.
How do I apply for Patient Service Representative jobs at CHRISTUS Health?
Applications go through the CHRISTUS Health careers portal, where you can filter by job title and location. You can also use Migrate Mate to browse Patient Service Representative openings at CHRISTUS that have a visa sponsorship track record, which helps you prioritize which postings to pursue. Submitting a tailored resume that highlights insurance verification, EMR experience, and patient-facing communication improves your screening outcomes.
Which visa types does CHRISTUS Health commonly use for Patient Service Representatives?
H-1B is the most common nonimmigrant sponsorship path, though Patient Service Representative roles sometimes require employer documentation that the position meets specialty occupation criteria. For permanent residency, EB-3 through PERM labor certification is the standard route because the role typically requires an associate degree or equivalent experience rather than a bachelor's degree. Some candidates also transition from F-1 OPT into H-1B status through CHRISTUS.
What qualifications does CHRISTUS Health expect for Patient Service Representatives?
CHRISTUS generally looks for candidates with experience in patient registration, insurance eligibility verification, and scheduling within a hospital or clinic setting. Familiarity with Epic or similar electronic medical record systems is a frequent requirement. A high school diploma is the stated minimum, but candidates with a medical administrative certificate or healthcare-related associate degree are consistently prioritized, which also strengthens an EB-3 sponsorship case.
How do I navigate the visa filing timeline after receiving an offer from CHRISTUS Health?
After an offer is extended, CHRISTUS HR coordinates with immigration counsel to prepare the H-1B petition or initiate PERM labor certification. For H-1B, USCIS requires the cap lottery in April for an October 1 start date, so offer timing matters significantly. If you're already on valid status such as OPT or a dependent visa with work authorization, there may be a bridge path that avoids waiting for the next cap cycle.
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