Patient Service Representative Jobs at CHRISTUS Health with Visa Sponsorship
Patient Service Representative jobs at CHRISTUS Health sit at the front line of patient access, handling scheduling, registration, and insurance verification across a large Catholic health system. CHRISTUS has a consistent track record of sponsoring international workers in administrative and clinical support functions, making it a realistic target for visa-seeking candidates.
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Summary:
Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
- Verifies insurance eligibility and obtains necessary authorizations for services rendered.
- Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
- Performs financial assessment for appropriate program assistance.
- Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
- Represents the Patient Access department in a professional, courteous manner at ALL times.
- Required to assist the hospital in the event of an internal or external disaster.
- Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
- Supports the department in achieving established performance targets.
- Completes required training as needed and as mandated.
- Maintains the team discipline of following all elements of established standard processes.
- Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit.
- Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
- Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
- Demonstrates competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of the members served by the department.
- Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
- Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
- Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
- Performs other duties as assigned.
Job Requirements:
Education/Skills
- High School Diploma or equivalent experience preferred
Experience
- 1 – 3 years of experience preferred
Licenses, Registrations, or Certifications
- None required
Work Schedule:
4 Days - 10 Hours
Work Type:
Full Time
Description
Summary:
Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
- Verifies insurance eligibility and obtains necessary authorizations for services rendered.
- Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
- Performs financial assessment for appropriate program assistance.
- Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
- Represents the Patient Access department in a professional, courteous manner at ALL times.
- Required to assist the hospital in the event of an internal or external disaster.
- Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
- Supports the department in achieving established performance targets.
- Completes required training as needed and as mandated.
- Maintains the team discipline of following all elements of established standard processes.
- Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit.
- Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
- Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
- Demonstrates competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of the members served by the department.
- Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
- Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
- Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
- Performs other duties as assigned.
Job Requirements:
Education/Skills
- High School Diploma or equivalent experience preferred
Experience
- 1 – 3 years of experience preferred
Licenses, Registrations, or Certifications
- None required
Work Schedule:
4 Days - 10 Hours
Work Type:
Full Time
See all 79+ Patient Service Representative Jobs at CHRISTUS Health
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Get Access To All JobsTips for Finding Patient Service Representative Jobs at CHRISTUS Health
Credential your medical terminology knowledge early
CHRISTUS Health prioritizes Patient Service Representatives who can navigate insurance verification and ICD coding conversations fluently. Completing a recognized medical administrative credential before applying signals job readiness and reduces employer hesitation around sponsorship timelines.
Target CHRISTUS facilities in Texas and Louisiana
CHRISTUS operates concentrated networks in Texas and Louisiana, where its Patient Services hiring volume is highest. Applying to facilities in these markets gives you the strongest chance of finding hiring managers who have processed H-1B or employment-based sponsorship requests before.
Clarify sponsorship intent before the final interview
CHRISTUS recruiters handle high application volumes for Patient Service Representative roles. Raising your sponsorship requirement after an offer is extended can stall the process. Ask HR whether the specific facility has sponsored this role category during the phone screening stage.
Understand how EB-3 PERM applies to this role
Patient Service Representative positions typically fall under EB-3 for permanent sponsorship because they require less than a bachelor's degree. PERM labor certification through DOL is the standard first step. Confirm with the hiring team whether they initiate PERM concurrently with or after H-1B approval.
Search open Patient Service Representative roles through Migrate Mate
Use Migrate Mate to filter CHRISTUS Health openings by role and sponsorship type before applying. Seeing which positions have active visa-sponsoring precedent at CHRISTUS helps you prioritize applications and approach outreach with better context.
Align your F-1 OPT start date with CHRISTUS hiring cycles
CHRISTUS typically ramps Patient Services hiring ahead of fiscal year transitions. If you're on OPT, timing your application so your work authorization start date lands within that window reduces the gap between offer and onboarding and strengthens your case for H-1B cap filing.
Frequently Asked Questions
Does CHRISTUS Health sponsor H-1B visas for Patient Service Representatives?
Yes, CHRISTUS Health has sponsored H-1B visas for Patient Service Representatives. Sponsorship is more common at facilities with established HR infrastructure for international hiring, particularly in Texas and Louisiana. Your best path is to confirm sponsorship availability with the recruiter for the specific facility during the screening process, since not every location handles it the same way.
How do I apply for Patient Service Representative jobs at CHRISTUS Health?
Applications go through the CHRISTUS Health careers portal, where you can filter by job title and location. You can also use Migrate Mate to browse Patient Service Representative openings at CHRISTUS that have a visa sponsorship track record, which helps you prioritize which postings to pursue. Submitting a tailored resume that highlights insurance verification, EMR experience, and patient-facing communication improves your screening outcomes.
Which visa types does CHRISTUS Health commonly use for Patient Service Representatives?
H-1B is the most common nonimmigrant sponsorship path, though Patient Service Representative roles sometimes require employer documentation that the position meets specialty occupation criteria. For permanent residency, EB-3 through PERM labor certification is the standard route because the role typically requires an associate degree or equivalent experience rather than a bachelor's degree. Some candidates also transition from F-1 OPT into H-1B status through CHRISTUS.
What qualifications does CHRISTUS Health expect for Patient Service Representatives?
CHRISTUS generally looks for candidates with experience in patient registration, insurance eligibility verification, and scheduling within a hospital or clinic setting. Familiarity with Epic or similar electronic medical record systems is a frequent requirement. A high school diploma is the stated minimum, but candidates with a medical administrative certificate or healthcare-related associate degree are consistently prioritized, which also strengthens an EB-3 sponsorship case.
How do I navigate the visa filing timeline after receiving an offer from CHRISTUS Health?
After an offer is extended, CHRISTUS HR coordinates with immigration counsel to prepare the H-1B petition or initiate PERM labor certification. For H-1B, USCIS requires the cap lottery in April for an October 1 start date, so offer timing matters significantly. If you're already on valid status such as OPT or a dependent visa with work authorization, there may be a bridge path that avoids waiting for the next cap cycle.