Customer Service Jobs at DaVita with Visa Sponsorship
DaVita hires Customer Service professionals to support patients, clinics, and care teams across its kidney care network. The company has an established process for sponsoring international candidates in this function, making it a realistic target if you're on a work visa or transitioning from student status.
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Posting Date
04/22/2026
Location: 2000 16th St, Denver, Colorado, 80202-5117, United States of America
SCHEDULE: Monday - Friday, Daytime Hours!
Full-time, Permanent Opportunity | Flexible Scheduling | Community-based Work Culture | Comprehensive Benefits Package
What Will You Do?
This position performs revenue cycle duties including but not limited to:
- processing patient insurance information through the patient intake process ensuring the timely and accurate submission of insurance claims
- collecting payment on outstanding patient balances
Example of daily responsibilities includes:
- Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
- Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
- Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing
- Respond timely and accurately to payer communications
- Collaborate with other revenue operations teams to ensure seamless processes across teams
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
- Help identify process changes and opportunities for continuous improvements
- Maintain current patient account information at all times
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
Other duties could include:
- May be asked to work overtime as needed
- Attend team meetings, phone conferences, and training as needed
- Know, understand and follow teammate guidelines, employment policies, and department or company procedures
Experience and required skills
- Excellent communication skills: (Written & Verbal). The position involves regular communication with insurance payors, employers, or other teams.
- Excellent decision making and problem-solving skills: Patient account and every insurance payor is different. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role
- Ability to adapt quickly and manage stress: Our environment can change quickly on a daily basis. Adapting and managing stress is important for success
- Relationships Building: Working in teams and with other departments is central to this position
Minimum Qualifications
- High school diploma or equivalent
- Basic computer skills and proficiency in MS Word, Excel, and Outlook
Training provided by DaVita:
- Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
- Knowledge of medical billing and reimbursement practices
- Usage of DaVita billing and reimbursement systems
- Basic medical reimbursement terminology
- Basic knowledge of healthcare reimbursement accounting principles
DaVita offers:
- Flexible scheduling
- Fun and positive work environment
- Competitive “pay for performance” pay structure
- Generous PTO and comprehensive benefits package
Here is what you can expect when you join our Village:
- A "community first, company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation
Our Core Values
- Service Excellence
- Integrity
- Team
- Continuous Improvement
- Accountability
- Fulfillment
- Fun
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
LI-TT1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $19.50 - $23.00/hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Posting Date
04/22/2026
Location: 2000 16th St, Denver, Colorado, 80202-5117, United States of America
SCHEDULE: Monday - Friday, Daytime Hours!
Full-time, Permanent Opportunity | Flexible Scheduling | Community-based Work Culture | Comprehensive Benefits Package
What Will You Do?
This position performs revenue cycle duties including but not limited to:
- processing patient insurance information through the patient intake process ensuring the timely and accurate submission of insurance claims
- collecting payment on outstanding patient balances
Example of daily responsibilities includes:
- Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
- Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
- Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing
- Respond timely and accurately to payer communications
- Collaborate with other revenue operations teams to ensure seamless processes across teams
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
- Help identify process changes and opportunities for continuous improvements
- Maintain current patient account information at all times
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
Other duties could include:
- May be asked to work overtime as needed
- Attend team meetings, phone conferences, and training as needed
- Know, understand and follow teammate guidelines, employment policies, and department or company procedures
Experience and required skills
- Excellent communication skills: (Written & Verbal). The position involves regular communication with insurance payors, employers, or other teams.
- Excellent decision making and problem-solving skills: Patient account and every insurance payor is different. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role
- Ability to adapt quickly and manage stress: Our environment can change quickly on a daily basis. Adapting and managing stress is important for success
- Relationships Building: Working in teams and with other departments is central to this position
Minimum Qualifications
- High school diploma or equivalent
- Basic computer skills and proficiency in MS Word, Excel, and Outlook
Training provided by DaVita:
- Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
- Knowledge of medical billing and reimbursement practices
- Usage of DaVita billing and reimbursement systems
- Basic medical reimbursement terminology
- Basic knowledge of healthcare reimbursement accounting principles
DaVita offers:
- Flexible scheduling
- Fun and positive work environment
- Competitive “pay for performance” pay structure
- Generous PTO and comprehensive benefits package
Here is what you can expect when you join our Village:
- A "community first, company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation
Our Core Values
- Service Excellence
- Integrity
- Team
- Continuous Improvement
- Accountability
- Fulfillment
- Fun
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
LI-TT1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $19.50 - $23.00/hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
See all 42+ Customer Service at DaVita jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at DaVita roles.
Get Access To All JobsTips for Finding Customer Service Jobs at DaVita Jobs
Align your resume to healthcare service language
DaVita's Customer Service roles sit inside a clinical environment, so frame your experience around patient communication, care coordination, or insurance verification rather than generic support metrics. Hiring managers here screen for healthcare-adjacent vocabulary.
Confirm OPT STEM extension eligibility early
F-1 OPT authorization runs on a strict clock. Before you apply, verify whether your degree field qualifies for the 24-month STEM extension, because DaVita's Customer Service hiring timelines can stretch long enough to matter.
Target DaVita's centralized service center postings
DaVita staffs Customer Service roles through regional and national service hubs, not just individual clinics. Search specifically for contact center and patient support postings, where sponsorship decisions are made at a corporate level rather than by a local hiring manager.
Ask about LCA status before accepting an offer
For H-1B transfers or new petitions, DaVita must file a Labor Condition Application with the DOL before USCIS can process your petition. Confirming this step is already in motion protects your start date from unexpected delays.
Use Migrate Mate to filter open roles by visa type
Sponsorship availability varies by position and location even within the same company. Use Migrate Mate to filter DaVita's Customer Service openings by the visa types they actively support, so you're applying to roles with a clear sponsorship path.
Prepare your employment authorization documents before the final interview
DaVita uses E-Verify for all hires, so have your I-94, EAD, or visa stamp ready to present. Delays in producing these documents after an offer can push back your I-9 completion and stall your start date.
Customer Service at DaVita jobs are hiring across the US. Find yours.
Find Customer Service at DaVita JobsFrequently Asked Questions
Does DaVita sponsor H-1B visas for Customer Service roles?
Yes, DaVita sponsors H-1B visas for Customer Service positions, though approval depends on the specific role meeting USCIS specialty occupation requirements. Roles tied to healthcare operations, insurance coordination, or billing support tend to have the clearest path. Sponsorship decisions are made at the corporate level, so it's worth targeting centralized service positions over clinic-level postings.
How do I apply for Customer Service jobs at DaVita?
Applications go through DaVita's careers portal, where Customer Service roles are listed by location and function. Filter for titles like patient services representative, contact center associate, or billing support specialist. If you need visa sponsorship, Migrate Mate lets you browse DaVita's open Customer Service roles filtered by the visa types the company actively supports, which helps you prioritize the right postings from the start.
Which visa types does DaVita commonly use for Customer Service hires?
DaVita supports several visa pathways for Customer Service roles, including H-1B, TN for eligible Canadian and Mexican nationals, F-1 OPT and CPT for students, and employment-based Green Card categories such as EB-2 and EB-3. The right pathway depends on your nationality, degree, and the specific role. TN is often the fastest route for eligible candidates because it bypasses the H-1B lottery.
What qualifications does DaVita expect for Customer Service positions?
Most Customer Service roles at DaVita require a bachelor's degree or equivalent experience, with preference for backgrounds in healthcare administration, communications, or a related field. Familiarity with medical billing, insurance verification, or patient-facing support gives applicants a clear advantage. For H-1B eligibility specifically, the role must require a degree in a relevant specialty, so generalist customer support experience alone may not be sufficient.
How do I time my application around the H-1B cap and DaVita's hiring cycle?
The H-1B cap lottery opens in March each year, with an October 1 start date for approved petitions. If you're targeting DaVita for an H-1B, aim to have an offer finalized by February so your employer can file before the registration deadline. If you miss the lottery, a TN visa or OPT extension can bridge the gap while you wait for the next cycle.
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