Zoetis E-3 Visa Sponsorship Jobs USA
Zoetis sponsors E-3 visas for Australian professionals in scientific, regulatory, and commercial roles across its U.S. animal health operations. With a broad visa sponsorship program that includes multiple nonimmigrant categories, Zoetis is an accessible target for E-3 applicants with backgrounds in life sciences, veterinary medicine, or pharmaceutical research.
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Get Access To All JobsINTRODUCTION
The Human Medical Technical Support Specialist is responsible for receiving and managing incoming technical support calls from Piccolo users experiencing issues with their instruments and/or rotors. Each interaction must be thoroughly documented within the Quality Management System (QMS). The specialist will also communicate new software updates and field actions to Piccolo customers.
Are you passionate about helping customers and solving technical challenges in a healthcare environment? As a Human Medical Technical Support Specialist, you will be the front line of support for Piccolo users, ensuring they receive timely, accurate assistance when it matters most. In this role, you’ll combine technical expertise with strong communication skills to troubleshoot issues, support laboratory professionals, and contribute to high-quality patient care. You’ll also play a key role in documenting interactions within the Quality Management System (QMS) and keeping customers informed of important software updates and field actions.
ROLE AND RESPONSIBILITIES:
- Serve as a trusted resource by handling incoming technical support calls from Abaxis Human Medical customers
- Deliver clear, effective troubleshooting for Piccolo instruments and rotor-related issues
- Accurately document all customer interactions and case details in the Quality Management System (QMS)
- Support customer correlations, protocols, and validation requests
- Assist with customer evaluations and data analysis, ensuring thorough documentation
- Provide guidance on regulatory requirements and applicable governing standards
- Support and document new Piccolo instrument installations
- Identify, document, and escalate performance issues to the Quality team
- Proactively communicate software updates and field actions to customers
- Contribute to continuous improvement and take on additional responsibilities as needed
Key Relationships / Resources Managed:
- Piccolo end users
- Laboratory supervisors
- Repair center
- Quality Assurance (QA) team
- Sales and Marketing
- Distribution partners
Travel Requirements:
- Travel as required based on business needs and training.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in a scientific discipline or clinical laboratory technology preferred, or equivalent experience.
- Knowledge of medical laboratory products and instrumentation preferred.
- Fluent in English (written and spoken).
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong listening, verbal, and written communication skills
- Excellent documentation and organizational skills
COMPENSATION
- The US base salary range for this full-time position is $66,000.00 - $107,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
INTRODUCTION
The Human Medical Technical Support Specialist is responsible for receiving and managing incoming technical support calls from Piccolo users experiencing issues with their instruments and/or rotors. Each interaction must be thoroughly documented within the Quality Management System (QMS). The specialist will also communicate new software updates and field actions to Piccolo customers.
Are you passionate about helping customers and solving technical challenges in a healthcare environment? As a Human Medical Technical Support Specialist, you will be the front line of support for Piccolo users, ensuring they receive timely, accurate assistance when it matters most. In this role, you’ll combine technical expertise with strong communication skills to troubleshoot issues, support laboratory professionals, and contribute to high-quality patient care. You’ll also play a key role in documenting interactions within the Quality Management System (QMS) and keeping customers informed of important software updates and field actions.
ROLE AND RESPONSIBILITIES:
- Serve as a trusted resource by handling incoming technical support calls from Abaxis Human Medical customers
- Deliver clear, effective troubleshooting for Piccolo instruments and rotor-related issues
- Accurately document all customer interactions and case details in the Quality Management System (QMS)
- Support customer correlations, protocols, and validation requests
- Assist with customer evaluations and data analysis, ensuring thorough documentation
- Provide guidance on regulatory requirements and applicable governing standards
- Support and document new Piccolo instrument installations
- Identify, document, and escalate performance issues to the Quality team
- Proactively communicate software updates and field actions to customers
- Contribute to continuous improvement and take on additional responsibilities as needed
Key Relationships / Resources Managed:
- Piccolo end users
- Laboratory supervisors
- Repair center
- Quality Assurance (QA) team
- Sales and Marketing
- Distribution partners
Travel Requirements:
- Travel as required based on business needs and training.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in a scientific discipline or clinical laboratory technology preferred, or equivalent experience.
- Knowledge of medical laboratory products and instrumentation preferred.
- Fluent in English (written and spoken).
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong listening, verbal, and written communication skills
- Excellent documentation and organizational skills
COMPENSATION
- The US base salary range for this full-time position is $66,000.00 - $107,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
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Get Access To All JobsTips for Finding Zoetis E-3 Visa Sponsorship Jobs USA
Align your degree field to the role
Zoetis files E-3 petitions for specialty occupations, meaning your degree must directly relate to the position. A biology or veterinary science degree supporting a research role is straightforward; a general science degree for a regulatory affairs post may need documentation linking your coursework to the job duties.
Target R&D and regulatory affairs teams
Zoetis's U.S. hiring for E-3 candidates tends to concentrate in scientific functions tied to animal health product development and regulatory submissions. Filtering your job search to these departments puts you in front of hiring managers already familiar with specialty occupation visa requirements.
Request the LCA before your start date
Your employer must have a certified Labor Condition Application from DOL before you attend your consulate interview. Ask Zoetis's immigration team for confirmation of LCA certification timing early in the offer process so your interview scheduling doesn't run ahead of the filing.
Use Migrate Mate to verify Zoetis LCA history
Before accepting an offer, use Migrate Mate to review Zoetis's E-3 LCA filing history by role and location. Seeing which job titles and U.S. sites have active filings confirms whether your target position sits within a team that routinely sponsors this visa category.
Check prevailing wage before negotiating salary
The LCA locks in a wage that must meet the DOL prevailing wage for your occupation and work location. Look up the applicable wage level using the OFLC Wage Search and the O*NET occupation code for your role before you enter salary discussions with Zoetis's recruiter.
Prepare your credential equivalency documentation early
Australian three-year bachelor's degrees are generally accepted as equivalent to a U.S. four-year degree for E-3 purposes, but Zoetis's petitions may require a credential evaluation letter from a USCIS-recognized evaluator. Arranging this before you receive an offer prevents delays once the company begins preparing your petition.
Zoetis E-3 Visa Sponsorship: Frequently Asked Questions
Does Zoetis sponsor E-3 visas?
Yes, Zoetis sponsors E-3 visas for eligible Australian nationals in qualifying specialty occupation roles across its U.S. operations. The company maintains a broad immigration program covering multiple visa categories, and E-3 petitions have been filed for positions in scientific, regulatory, and commercial functions within its animal health business.
Which roles and departments at Zoetis typically receive E-3 sponsorship?
E-3 sponsorship at Zoetis is most common in roles that require a specific scientific or technical degree, including research and development, regulatory affairs, clinical development, and veterinary medicine. Commercial roles in medical affairs and scientific communications may also qualify, provided the position requires a degree in a directly related field.
How do I navigate the E-3 application process at Zoetis?
Once Zoetis extends an offer, its immigration team or outside counsel prepares the Labor Condition Application and submits it to DOL for certification. You then use the certified LCA along with your offer letter, degree credentials, and DS-160 to attend a consulate interview in Australia. USCIS does not adjudicate E-3 applications filed at a U.S. consulate, so the process moves faster than an H-1B visa petition.
How long does the E-3 sponsorship process take at Zoetis?
The DOL typically certifies an LCA within seven business days of submission. Consulate appointment availability in Sydney, Melbourne, or Perth then determines the remaining timeline, which can range from a few weeks to several months depending on current wait times. Building at least six to eight weeks into your start date planning is a practical baseline when coordinating with Zoetis's team.
How do I find open E-3 roles at Zoetis?
Search Migrate Mate's job board to find Zoetis positions filtered for E-3 sponsorship eligibility, based on the company's DOL Labor Condition Application filing history. Cross-reference results with Zoetis's own careers site to confirm postings are current, and prioritize roles in departments where the specialty occupation requirement is clearly tied to a specific degree field.
What is the prevailing wage for E-3 sponsorship at Zoetis?
E-3 employers must pay at least the prevailing wage, determined when they file a Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, ensuring Australian hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.