Genesys Green Card Visa Sponsorship Jobs USA
Genesys sponsors Green Card visas for qualified professionals, primarily in technical and engineering roles tied to its renewable energy operations. While its Green Card program is more selective than its H-1B visa activity, candidates in specialized positions have a realistic path to permanent residency sponsorship.
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Get Access To All JobsINTRODUCTION
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
ROLE OVERVIEW
At Genesys, we help organizations transform customer and employee experiences through AI-powered experience orchestration. By combining human expertise with intelligent automation, we enable businesses to deliver more personalized, efficient, and meaningful interactions across every channel.
We are seeking a Senior Solutions Consultant to partner with customers throughout their transformation journey. This strategic, customer-facing role combines discovery, solution design, technical consulting, and storytelling to help organizations solve complex business challenges and achieve their customer experience goals. Successful candidates are equally comfortable discussing business outcomes with executives and diving into technical details to design practical, scalable solutions. Curiosity, innovation, and a willingness to help one another succeed are highly valued within our collaborative team environment.
WHAT YOU WILL DO
- Partner with Sales and customers to understand strategic objectives, operational challenges, and the outcomes they are seeking to achieve.
- Lead discovery workshops and stakeholder discussions to identify opportunities, define success criteria, and shape solution strategies.
- Design and recommend scalable customer experience strategies that align business outcomes with technical requirements.
- Position Genesys Cloud and AI-powered Experience Orchestration capabilities to address customer needs across self-service, employee experience, and customer engagement.
- Deliver compelling presentations, demonstrations, workshops, and proofs of concept that communicate complex concepts clearly and connect technical capabilities to business outcomes.
- Provide guidance on solution architecture, integrations, APIs, data flows, security considerations, and implementation approaches.
- Collaborate with Sales, Professional Services, Partners, and other cross-functional teams to support successful sales engagements.
- Contribute to RFx responses, technical proposals, and business value discussions that help customers make informed decisions.
- Stay current on Genesys innovations, AI technologies, and industry trends to serve as a trusted advisor to customers and colleagues.
- Mentor and support fellow Solutions Consultants through coaching, knowledge sharing, best practice development, and participation in team initiatives.
BASIC QUALIFICATIONS
- 5+ years of experience in pre-sales, solutions consulting, solution architecture, or a related customer-facing technology role.
- Experience with customer experience, contact center, and AI-powered customer engagement solutions.
- Demonstrated understanding of cloud architectures, APIs, integrations, and modern SaaS platforms.
- Ability to translate technical concepts into business outcomes and customer value.
- Experience designing and validating solutions through demonstrations, workshops, proofs of concept, and technical evaluations.
- Strong presentation, facilitation, and storytelling skills, with the ability to engage both business and technical audiences.
- Experience working with stakeholders across multiple levels of an organization, including executive audiences.
- Collaborative mindset with a willingness to share best practices, contribute to team initiatives, and support overall team success.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Occasional travel may be required.
COMPENSATION:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
- $99,600.00 - $175,200.00
BENEFITS:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage.
- Flexible work schedules and work from home opportunities.
- Development and career growth opportunities.
- Open Time Off in addition to 10 paid holidays.
- 401(k) matching program.
- Adoption Assistance.
- Fertility treatments.
WORKING AT GENESYS
- AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
WHAT HAPPENS AFTER YOU APPLY
After you apply, here's what you can typically expect:
- Our Talent Acquisition team reviews your application with the hiring team.
- A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
STAY CONNECTED
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
EMPLOYEE REFERRAL
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
ABOUT GENESYS:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
LOCATION
- Nevada, USA
- California, USA
- Washington, USA
- Oregon, USA
- Idaho, USA
TIME TYPE
Full time
POSTED ON
Posted Today
JOB REQUISITION ID
JR111371
INTRODUCTION
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
ROLE OVERVIEW
At Genesys, we help organizations transform customer and employee experiences through AI-powered experience orchestration. By combining human expertise with intelligent automation, we enable businesses to deliver more personalized, efficient, and meaningful interactions across every channel.
We are seeking a Senior Solutions Consultant to partner with customers throughout their transformation journey. This strategic, customer-facing role combines discovery, solution design, technical consulting, and storytelling to help organizations solve complex business challenges and achieve their customer experience goals. Successful candidates are equally comfortable discussing business outcomes with executives and diving into technical details to design practical, scalable solutions. Curiosity, innovation, and a willingness to help one another succeed are highly valued within our collaborative team environment.
WHAT YOU WILL DO
- Partner with Sales and customers to understand strategic objectives, operational challenges, and the outcomes they are seeking to achieve.
- Lead discovery workshops and stakeholder discussions to identify opportunities, define success criteria, and shape solution strategies.
- Design and recommend scalable customer experience strategies that align business outcomes with technical requirements.
- Position Genesys Cloud and AI-powered Experience Orchestration capabilities to address customer needs across self-service, employee experience, and customer engagement.
- Deliver compelling presentations, demonstrations, workshops, and proofs of concept that communicate complex concepts clearly and connect technical capabilities to business outcomes.
- Provide guidance on solution architecture, integrations, APIs, data flows, security considerations, and implementation approaches.
- Collaborate with Sales, Professional Services, Partners, and other cross-functional teams to support successful sales engagements.
- Contribute to RFx responses, technical proposals, and business value discussions that help customers make informed decisions.
- Stay current on Genesys innovations, AI technologies, and industry trends to serve as a trusted advisor to customers and colleagues.
- Mentor and support fellow Solutions Consultants through coaching, knowledge sharing, best practice development, and participation in team initiatives.
BASIC QUALIFICATIONS
- 5+ years of experience in pre-sales, solutions consulting, solution architecture, or a related customer-facing technology role.
- Experience with customer experience, contact center, and AI-powered customer engagement solutions.
- Demonstrated understanding of cloud architectures, APIs, integrations, and modern SaaS platforms.
- Ability to translate technical concepts into business outcomes and customer value.
- Experience designing and validating solutions through demonstrations, workshops, proofs of concept, and technical evaluations.
- Strong presentation, facilitation, and storytelling skills, with the ability to engage both business and technical audiences.
- Experience working with stakeholders across multiple levels of an organization, including executive audiences.
- Collaborative mindset with a willingness to share best practices, contribute to team initiatives, and support overall team success.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Occasional travel may be required.
COMPENSATION:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
- $99,600.00 - $175,200.00
BENEFITS:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage.
- Flexible work schedules and work from home opportunities.
- Development and career growth opportunities.
- Open Time Off in addition to 10 paid holidays.
- 401(k) matching program.
- Adoption Assistance.
- Fertility treatments.
WORKING AT GENESYS
- AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
WHAT HAPPENS AFTER YOU APPLY
After you apply, here's what you can typically expect:
- Our Talent Acquisition team reviews your application with the hiring team.
- A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
STAY CONNECTED
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
EMPLOYEE REFERRAL
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
ABOUT GENESYS:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
LOCATION
- Nevada, USA
- California, USA
- Washington, USA
- Oregon, USA
- Idaho, USA
TIME TYPE
Full time
POSTED ON
Posted Today
JOB REQUISITION ID
JR111371
Job Roles at Genesys
See all 41+ Genesys Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Genesys roles.
Get Access To All JobsTips for Finding Genesys Green Card Jobs
Target roles with long-term strategic value
Genesys is most likely to sponsor Green Cards for positions that are difficult to fill and central to its renewable energy operations. Roles in engineering, energy systems, and technical project management tend to have the strongest sponsorship potential.
Establish yourself on H-1B before pursuing Green Card
Most Genesys employees who receive Green Card sponsorship start on H-1B. Demonstrating consistent high performance over one to two years signals to the company that the investment in permanent residency sponsorship is worthwhile.
Understand the PERM labor certification process
Genesys's Green Card sponsorship typically begins with PERM, where the company must document that no qualified U.S. workers are available. Understanding this process helps you frame your unique qualifications clearly during hiring and internal sponsorship discussions.
Raise sponsorship early and directly
Ask about Green Card sponsorship during the offer negotiation stage, not after you've started. Genesys's HR and legal teams need lead time to initiate PERM filings, so early alignment avoids delays and sets clear expectations from both sides.
Search for verified sponsoring employers before applying
Not every Genesys role will come with Green Card sponsorship attached. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and focus your applications on positions where sponsorship is a realistic outcome.
Align your background with renewable energy specializations
Genesys operates in renewable energy, where specialized technical knowledge is a competitive differentiator. Candidates whose credentials directly support grid infrastructure, energy storage, or clean technology projects are better positioned to justify Green Card sponsorship to the business.
Genesys Green Card Visa Sponsorship: Frequently Asked Questions
Does Genesys sponsor Green Card visas?
Yes, Genesys does sponsor Green Card visas, though its program is more targeted than its H-1B visa activity. Sponsorship tends to be concentrated in technical, engineering, and specialized roles that are core to its renewable energy business. Not every open position will come with Green Card sponsorship, so it is worth confirming during the hiring process.
Which roles and departments at Genesys are most likely to receive Green Card sponsorship?
Green Card sponsorship at Genesys is most commonly associated with technically specialized positions in engineering, energy systems design, and software or infrastructure roles that directly support renewable energy operations. Departments where niche expertise is difficult to source domestically tend to have the strongest case for PERM-based sponsorship through the company.
How do I navigate the Green Card application process at Genesys?
The process typically starts with PERM labor certification, where Genesys must demonstrate through a recruitment process that no qualified U.S. worker is available for the role. Once PERM is approved, the company files an I-140 immigrant petition on your behalf. You or Genesys's immigration counsel will then manage the final adjustment of status or consular processing steps.
How long does Green Card sponsorship take at Genesys?
The timeline depends heavily on your country of birth and the visa category Genesys files under. PERM labor certification alone can take several months, and I-140 processing adds additional time. For applicants from high-demand countries, priority date backlogs in employment-based categories can extend the overall process significantly beyond the initial filing stages.
How do I find open Green Card jobs at Genesys?
Start by identifying Genesys roles that align with your technical background in renewable energy or related fields, then confirm sponsorship availability directly with the recruiter. Migrate Mate can help by surfacing Genesys job listings tied to verified sponsorship history, so you can focus on openings where Green Card support is a realistic part of the offer.
What is the prevailing wage for Green Card sponsorship at Genesys?
Employers sponsoring a Green Card through the PERM labor certification process must pay at least the prevailing wage for the role. The Department of Labor determines this rate based on the specific job title, location, and experience level. The prevailing wage is locked in during the PERM filing and applies through the entire Green Card process. You can look up current rates using the DOL's OFLC Wage Search tool.