Green Horizons Visa Sponsorship Jobs USA
Green Horizons operates in Facilities and Property Services, a sector that relies heavily on seasonal and contract labor, making H-2B visa sponsorship central to its hiring strategy. For visa-seeking candidates in grounds maintenance, landscaping, or property services, Green Horizons has an active sponsorship track record worth exploring.
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Get Access To All JobsClient Success Manager
Green Horizons Lawn Care · An Arc Outdoor Company
About Green Horizons Lawn Care
Green Horizons Lawn Care is a full-service lawn and landscape company that has been serving residential clients across the Twin Cities metro for 37 years. We are part of Arc Outdoor, a Minnesota-based holding company built to grow outstanding local outdoor services businesses. Our mission: Deliver a wow customer experience powered by today's technology to automate ordinary tasks and empower extraordinary people to better serve their customers.
Mission of the Role
"Make every Green Horizons customer feel taken care of and increase lifetime value."
The Client Success Manager is responsible for ensuring that every customer interaction with Green Horizons results in a positive experience that builds long-term loyalty. This role serves as the primary point of contact for customer questions, concerns, and proactive outreach.
The Client Success Manager will communicate with clients daily to solve problems, ensure service satisfaction, generate reviews, and identify opportunities to add services that improve the customer's property and experience. This role is a blend of customer service and light sales, with the primary focus on customer satisfaction, retention, and relationship building.
Compensation
- Base Salary: $65,000
- Commission: 5% on all additional services sold to existing customers or new services added to accounts
- Commission applies to any upsell or new service added, excluding payments for services the customer has already purchased
Reporting Structure
This role reports to the Head of Sales & Marketing.
Work Schedule
Typical schedule: 10:00 AM - 6:00 PM. Schedule may vary depending on seasonal business needs, particularly during snow season when earlier hours may be required to assist with customer communication.
Work Arrangement
Training Period
First 90 days in-office
Post-Training
Hybrid option available
Up to 3 days remote / 2 days in office (to be evaluated after 90 days)
Tools & Systems
The Client Success Manager will use the following systems daily:
- Aspire Customer management and service platform
- CallRail Call tracking and communication system
- Internal communication with the operations team
A company computer and necessary equipment will be provided.
Core Responsibilities
Customer Communication:
- Answer inbound calls from customers regarding services, scheduling, billing, or concerns
- Respond promptly to ensure excellent customer service and fast response times
- Maintain a calm, professional, and solutions-oriented tone
Problem Resolution:
- Solve customer issues quickly and professionally
- Issue service credits or refunds up to $100 without approval
- Coordinate with operations to reschedule services when necessary
- Ensure the customer feels heard and taken care of
Proactive Customer Outreach:
- Conduct 10-20 proactive customer calls per day
- Check in with customers about service quality
- Identify concerns before they become complaints
- Strengthen relationships with key clients
Review Generation:
- Request customer reviews following positive service experiences
- Responsible for generating a minimum of 10 customer reviews per month
Service Upsells:
- Identify opportunities where additional services would benefit the customer
- Offer relevant services such as lawn care treatments, aeration, overseeding, irrigation services, and seasonal services
- Add services directly within the Aspire system
Customer Experience Ownership:
- Ensure every interaction reinforces Green Horizons' reputation for reliability and professionalism
- Take extreme ownership of customer outcomes
- Escalate operational issues when necessary to ensure resolution
Key Performance Indicators (KPIs)
The Client Success Manager will be evaluated based on:
- Customer satisfaction
- Positive customer feedback
- Fast call response time
- Timely problem resolution
- Minimum 10 new reviews per month
- $200,000 per year in additional service sales ($10,000 incentive)
- Helping maintain long-term relationships with Green Horizons clients
Decision-Making Authority
This role is empowered to solve problems and take action to ensure customer satisfaction. Authority includes:
- Issuing service credits up to $100
- Issuing refunds up to $100
- Rescheduling services in coordination with operations
Ideal Candidate Profile
This role is best suited for someone who is:
- Highly empathetic and service-oriented
- Organized and detail-focused
- Comfortable speaking with customers all day
- Calm under pressure when solving problems
- Able to balance service with identifying opportunities for additional services
This position requires approximately 70% customer service and 30% sales mindset.
Core Values Alignment
- People First: We prioritize the customer experience in every interaction. Our goal is to ensure every client feels valued, respected, and taken care of.
- Extreme Ownership: We take responsibility for solving problems and making things right for our customers.
- Action Taker: We respond quickly and proactively to customer needs.
- Growth Mindset: We continuously improve how we serve customers and strengthen relationships.
Employment Details
Employment is at-will in the State of Minnesota. No benefits are currently associated with this position. Equipment will be provided to support both office and remote work environments.
Offered compensation: $65,000/yr
Experience and License Requirements
- Customer Service 1 year
- Customer Service Sales 1+ years
Client Success Manager
Green Horizons Lawn Care · An Arc Outdoor Company
About Green Horizons Lawn Care
Green Horizons Lawn Care is a full-service lawn and landscape company that has been serving residential clients across the Twin Cities metro for 37 years. We are part of Arc Outdoor, a Minnesota-based holding company built to grow outstanding local outdoor services businesses. Our mission: Deliver a wow customer experience powered by today's technology to automate ordinary tasks and empower extraordinary people to better serve their customers.
Mission of the Role
"Make every Green Horizons customer feel taken care of and increase lifetime value."
The Client Success Manager is responsible for ensuring that every customer interaction with Green Horizons results in a positive experience that builds long-term loyalty. This role serves as the primary point of contact for customer questions, concerns, and proactive outreach.
The Client Success Manager will communicate with clients daily to solve problems, ensure service satisfaction, generate reviews, and identify opportunities to add services that improve the customer's property and experience. This role is a blend of customer service and light sales, with the primary focus on customer satisfaction, retention, and relationship building.
Compensation
- Base Salary: $65,000
- Commission: 5% on all additional services sold to existing customers or new services added to accounts
- Commission applies to any upsell or new service added, excluding payments for services the customer has already purchased
Reporting Structure
This role reports to the Head of Sales & Marketing.
Work Schedule
Typical schedule: 10:00 AM - 6:00 PM. Schedule may vary depending on seasonal business needs, particularly during snow season when earlier hours may be required to assist with customer communication.
Work Arrangement
Training Period
First 90 days in-office
Post-Training
Hybrid option available
Up to 3 days remote / 2 days in office (to be evaluated after 90 days)
Tools & Systems
The Client Success Manager will use the following systems daily:
- Aspire Customer management and service platform
- CallRail Call tracking and communication system
- Internal communication with the operations team
A company computer and necessary equipment will be provided.
Core Responsibilities
Customer Communication:
- Answer inbound calls from customers regarding services, scheduling, billing, or concerns
- Respond promptly to ensure excellent customer service and fast response times
- Maintain a calm, professional, and solutions-oriented tone
Problem Resolution:
- Solve customer issues quickly and professionally
- Issue service credits or refunds up to $100 without approval
- Coordinate with operations to reschedule services when necessary
- Ensure the customer feels heard and taken care of
Proactive Customer Outreach:
- Conduct 10-20 proactive customer calls per day
- Check in with customers about service quality
- Identify concerns before they become complaints
- Strengthen relationships with key clients
Review Generation:
- Request customer reviews following positive service experiences
- Responsible for generating a minimum of 10 customer reviews per month
Service Upsells:
- Identify opportunities where additional services would benefit the customer
- Offer relevant services such as lawn care treatments, aeration, overseeding, irrigation services, and seasonal services
- Add services directly within the Aspire system
Customer Experience Ownership:
- Ensure every interaction reinforces Green Horizons' reputation for reliability and professionalism
- Take extreme ownership of customer outcomes
- Escalate operational issues when necessary to ensure resolution
Key Performance Indicators (KPIs)
The Client Success Manager will be evaluated based on:
- Customer satisfaction
- Positive customer feedback
- Fast call response time
- Timely problem resolution
- Minimum 10 new reviews per month
- $200,000 per year in additional service sales ($10,000 incentive)
- Helping maintain long-term relationships with Green Horizons clients
Decision-Making Authority
This role is empowered to solve problems and take action to ensure customer satisfaction. Authority includes:
- Issuing service credits up to $100
- Issuing refunds up to $100
- Rescheduling services in coordination with operations
Ideal Candidate Profile
This role is best suited for someone who is:
- Highly empathetic and service-oriented
- Organized and detail-focused
- Comfortable speaking with customers all day
- Calm under pressure when solving problems
- Able to balance service with identifying opportunities for additional services
This position requires approximately 70% customer service and 30% sales mindset.
Core Values Alignment
- People First: We prioritize the customer experience in every interaction. Our goal is to ensure every client feels valued, respected, and taken care of.
- Extreme Ownership: We take responsibility for solving problems and making things right for our customers.
- Action Taker: We respond quickly and proactively to customer needs.
- Growth Mindset: We continuously improve how we serve customers and strengthen relationships.
Employment Details
Employment is at-will in the State of Minnesota. No benefits are currently associated with this position. Equipment will be provided to support both office and remote work environments.
Offered compensation: $65,000/yr
Experience and License Requirements
- Customer Service 1 year
- Customer Service Sales 1+ years
Job Roles at Green Horizons
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Get Access To All JobsTips for Finding Green Horizons Visa Sponsorship Jobs USA
Target roles aligned with seasonal operations
Green Horizons sponsors H-2B visas for temporary, non-agricultural labor. Focus your application on roles in groundskeeping, landscaping, or facilities maintenance, these are the positions most likely to come with sponsorship attached.
Understand the H-2B timeline before you apply
H-2B sponsorship involves Department of Labor certification and USCIS approval well before the job start date. Research the seasonal hiring cycle at Green Horizons and apply early, late applications rarely align with the filing window.
Demonstrate availability for the full contract period
H-2B visas are tied to a specific employment period. Green Horizons needs workers who can commit to the full seasonal contract. Emphasize your flexibility and availability in your application to stand out as a reliable candidate.
Search for verified sponsoring employers on Migrate Mate
Not every facilities company sponsors visas. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you focus your search on employers like Green Horizons that have an active H-2B track record.
Come prepared with the right documentation
H-2B applicants need a valid passport, consular interview preparation, and sometimes proof of home-country ties. Review the H-2B consular process early so you're not caught off guard once Green Horizons initiates your petition.
Reach out through the right channels
Facilities and property services companies often recruit through industry-specific pipelines. Contact Green Horizons directly via their careers page or official contact channels, and reference your H-2B eligibility and availability for seasonal work explicitly in your outreach.
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Find Green Horizons JobsFrequently Asked Questions
Does Green Horizons sponsor H-1B visas?
Green Horizons's sponsorship activity is concentrated in the H-2B category, which covers temporary non-agricultural workers in industries like Facilities and Property Services. There is no meaningful H-1B sponsorship history associated with Green Horizons. Job seekers looking for H-1B sponsorship would be better served targeting employers in technology, engineering, or professional services sectors.
What visa types does Green Horizons sponsor?
Green Horizons sponsors H-2B visas, which are designed for temporary seasonal workers in non-agricultural industries. This aligns with the company's focus on Facilities and Property Services, where demand for groundskeeping, landscaping, and maintenance labor tends to follow seasonal patterns. Green Card and other immigrant visa sponsorship is not part of their known filing history.
Which roles or departments at Green Horizons are most likely to receive visa sponsorship?
H-2B sponsorship at facilities and property services companies like Green Horizons typically flows to frontline operational roles, groundskeepers, landscapers, janitors, and general maintenance workers. Corporate, administrative, and managerial positions are rarely included in H-2B petitions, as those roles don't meet the temporary seasonal labor criteria the visa requires.
How do I time my application to align with Green Horizons's sponsorship cycle?
H-2B petitions must be filed with USCIS well ahead of the job start date, and the Department of Labor certification process adds additional lead time. For spring and summer seasonal work, employers typically begin this process in the fall or winter. Research when Green Horizons ramps up seasonal hiring and make contact several months in advance to improve your chances of being included in their next petition.
How do I find open H-2B jobs at Green Horizons?
The most reliable way to find current openings at verified H-2B sponsors is through Migrate Mate, which filters job listings by real sponsorship history, so you're not guessing which employers will actually file a petition. Check Green Horizons's careers page directly as well, and make your H-2B eligibility and seasonal availability clear in any initial contact or application materials.
See which Green Horizons employers are hiring and sponsoring visas right now.
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