Customer Success Jobs at LangChain with Visa Sponsorship
LangChain builds developer tools at the frontier of AI, and its Customer Success roles sit at the intersection of technical depth and client partnership. The company sponsors visas for this function, making it a real option for international candidates who can speak both the language of LLMs and the needs of enterprise customers.
See All Customer Success at LangChain JobsOverview
Showing 5 of 42+ Customer Success Jobs at LangChain jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 42+ Customer Success Jobs at LangChain
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at LangChain.
Get Access To All JobsINTRODUCTION
LangChain is looking for a Field Marketing Manager to help us turn real-world experiences into pipeline and community growth.
You’ll own the execution of high-impact events—from major AI conferences and developer meetups to executive dinners and technical workshops. Your job is to make sure LangChain shows up in the right places, creates meaningful experiences for developers and enterprise buyers, and converts that momentum into pipeline.
This role sits at the center of Marketing, Sales, and Developer Relations. You’ll partner closely with sales to drive regional pipeline and help us engage the rapidly growing ecosystem around LangChain.
We’re looking for someone who loves running events, thrives in fast-moving environments, and cares deeply about creating authentic experiences for technical audiences.
ROLE AND RESPONSIBILITIES
Run High-Impact Events
Plan and execute a portfolio of field programs including industry conferences, executive dinners, workshops, roadshows, and sponsorships. Own everything from planning and vendor coordination to on-site execution to post-event strategy.
Drive Pipeline Through Field Programs
Partner with sales to ensure events generate real pipeline. Set goals for meetings, leads, and opportunities—and ensure strong follow-up after every event.
Partner Closely with Sales
Work with regional sales leaders to identify pipeline gaps and launch targeted events or field programs to engage priority accounts. Develop account based marketing plan with sales for the high priority accounts.
Identify the Right Opportunities
Evaluate 3rd party conferences and sponsorships to determine where LangChain should show up and how we can stand out.
Own Event Operations
Coordinate logistics including booth materials, vendors, shipments, and event tech. Ensure reps are prepped and ready to maximize every event.
Build the Playbook
Continuously refine our field marketing playbook—testing formats, improving ROI, and scaling what works.
BASIC QUALIFICATIONS
- 5-8 years of experience in field marketing, event marketing, or B2B marketing programs
- Experience supporting pipeline generation through events or regional marketing
- Strong project management and organization skills
- Comfortable working closely with sales teams and revenue goals
- Excellent communicator who can coordinate across teams and vendors
- Ability to stay calm and resourceful during live events
- Experience with CRM and marketing tools (Salesforce, HubSpot, etc.)
- Willingness to travel ~30–40%
PREFERRED QUALIFICATIONS
- Experience marketing to developers, AI practitioners, or technical audiences
- Background in SaaS, AI, or developer tools
- Exposure to ABM or regional marketing programs
COMPENSATION
For positions this offer a base pay of $165,000 - 193,000, plus equity. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
INTRODUCTION
LangChain is looking for a Field Marketing Manager to help us turn real-world experiences into pipeline and community growth.
You’ll own the execution of high-impact events—from major AI conferences and developer meetups to executive dinners and technical workshops. Your job is to make sure LangChain shows up in the right places, creates meaningful experiences for developers and enterprise buyers, and converts that momentum into pipeline.
This role sits at the center of Marketing, Sales, and Developer Relations. You’ll partner closely with sales to drive regional pipeline and help us engage the rapidly growing ecosystem around LangChain.
We’re looking for someone who loves running events, thrives in fast-moving environments, and cares deeply about creating authentic experiences for technical audiences.
ROLE AND RESPONSIBILITIES
Run High-Impact Events
Plan and execute a portfolio of field programs including industry conferences, executive dinners, workshops, roadshows, and sponsorships. Own everything from planning and vendor coordination to on-site execution to post-event strategy.
Drive Pipeline Through Field Programs
Partner with sales to ensure events generate real pipeline. Set goals for meetings, leads, and opportunities—and ensure strong follow-up after every event.
Partner Closely with Sales
Work with regional sales leaders to identify pipeline gaps and launch targeted events or field programs to engage priority accounts. Develop account based marketing plan with sales for the high priority accounts.
Identify the Right Opportunities
Evaluate 3rd party conferences and sponsorships to determine where LangChain should show up and how we can stand out.
Own Event Operations
Coordinate logistics including booth materials, vendors, shipments, and event tech. Ensure reps are prepped and ready to maximize every event.
Build the Playbook
Continuously refine our field marketing playbook—testing formats, improving ROI, and scaling what works.
BASIC QUALIFICATIONS
- 5-8 years of experience in field marketing, event marketing, or B2B marketing programs
- Experience supporting pipeline generation through events or regional marketing
- Strong project management and organization skills
- Comfortable working closely with sales teams and revenue goals
- Excellent communicator who can coordinate across teams and vendors
- Ability to stay calm and resourceful during live events
- Experience with CRM and marketing tools (Salesforce, HubSpot, etc.)
- Willingness to travel ~30–40%
PREFERRED QUALIFICATIONS
- Experience marketing to developers, AI practitioners, or technical audiences
- Background in SaaS, AI, or developer tools
- Exposure to ABM or regional marketing programs
COMPENSATION
For positions this offer a base pay of $165,000 - 193,000, plus equity. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
See all 42+ Customer Success at LangChain jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at LangChain roles.
Get Access To All JobsTips for Finding Customer Success Jobs at LangChain Jobs
Frame your AI fluency in customer outcomes
LangChain's Customer Success roles demand hands-on familiarity with LLM frameworks and AI pipelines, not just relationship management. Document concrete examples of helping technical customers implement AI tools, reduce churn, or expand usage before you apply.
Confirm your degree supports specialty occupation status
H-1B sponsorship requires your role to qualify as a specialty occupation. For Customer Success at an AI infrastructure company, a degree in computer science, information systems, or a related field strengthens that case considerably over a general business background.
Target LangChain's enterprise-facing open roles specifically
LangChain posts Customer Success roles tied to enterprise accounts, not just general support. Browse Migrate Mate to filter open positions by visa type and find roles that align with your background in technical account management or AI deployment support.
Understand E-3 eligibility before your first interview
If you're an Australian citizen, the E-3 visa is processed at a U.S. consulate and requires a Labor Condition Application filed with the DOL. Getting an offer that specifies E-3 sponsorship early avoids delays once you're in final rounds.
Time your application around LangChain's hiring cycles
AI infrastructure companies often scale Customer Success headcount ahead of major product launches or enterprise contract cycles. Applying when new enterprise tiers are announced gives you the strongest alignment between your pipeline and their open roles.
Prepare for H-1B cap timing if you need a status change
H-1B cap registrations open in March for an October 1 start date. If you're transitioning from F-1 OPT, confirm your OPT expiration against that timeline and ask your hiring contact directly whether LangChain files in the initial registration window.
Customer Success at LangChain jobs are hiring across the US. Find yours.
Find Customer Success at LangChain JobsFrequently Asked Questions
Does LangChain sponsor H-1B visas for Customer Success?
Yes, LangChain has a track record of sponsoring H-1B visas for Customer Success roles. Sponsorship is typically tied to roles that qualify as specialty occupations under USCIS standards, which generally requires a relevant bachelor's degree or higher. Customer Success positions at an AI infrastructure company like LangChain often meet that bar, particularly when the role involves deep technical engagement with enterprise clients.
How do I apply for Customer Success jobs at LangChain?
You can browse and apply for open Customer Success roles at LangChain directly through Migrate Mate, which filters positions by visa sponsorship type so you can confirm H-1B or E-3 eligibility upfront. From there, applications typically go through LangChain's own hiring system. Tailoring your application to emphasize AI product knowledge and enterprise account experience gives you the strongest positioning for this function.
Which visa types does LangChain sponsor for Customer Success roles?
LangChain sponsors both H-1B and E-3 visas for Customer Success positions. The H-1B is available to applicants of any nationality but is subject to the annual cap and lottery. The E-3 is exclusively for Australian citizens, is not subject to the same lottery constraints, and is processed through a U.S. consulate using a DOL-certified Labor Condition Application.
What qualifications does LangChain expect for Customer Success roles?
LangChain's Customer Success roles are skewed toward candidates who can work closely with developers and technical decision-makers. Practical experience with AI or LLM frameworks, a background in software or data-adjacent fields, and a history of managing complex enterprise accounts are the most relevant qualifications. A degree in computer science, engineering, or information systems also supports H-1B specialty occupation eligibility.
How do I plan my timeline if I need visa sponsorship to join LangChain?
For H-1B, USCIS opens cap registrations in March with an October 1 start date, so your offer needs to be in place before then if you're subject to the cap. E-3 processing at Australian consulates typically takes two to four weeks once the employer's LCA is certified by the DOL. Either way, raise sponsorship requirements with your recruiter before the final offer stage to avoid timeline conflicts.
See which Customer Success at LangChain employers are hiring and sponsoring visas right now.
Search Customer Success at LangChain Jobs