Patient Service Specialist Jobs at Mayo Clinic with Visa Sponsorship
Patient Service Specialist jobs at Mayo Clinic sit at the intersection of healthcare operations and patient-facing support, requiring strong communication skills and attention to clinical workflows. Mayo Clinic has a consistent track record of sponsoring international talent across multiple visa categories for roles in this function.
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INTRODUCTION
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
LOCATION: The Surgical Services' Patient Care Assistant will be hired to work at either the Saint Marys Hospital or Rochester Methodist Hospital Campus. Schedules will be discussed during the interview process.
Responsibilities
The Patient Care Assistant assists patient care unit staff with delegated tasks of direct and indirect patient care, which support nursing practice under the direct supervision of a registered nurse. Carries out designated activities that are within those functions limited by law to unlicensed nursing personnel.
The skills and responsibilities of a Certified Nursing Assistant (CNA) align closely with those of a Patient Care Assistant (PCA) and Patient Care Technician (PCT), making this a great opportunity for those with CNA experience.
BASIC QUALIFICATIONS
- Must be 18 years of age prior to start date.
- Must be able to read, write, communicate, and understand English.
- Ability to follow written and verbal directions.
ADDITIONAL QUALIFICATIONS:
Completion of 12 college credits -OR- High school diploma/ GED with successful completion of a Nursing Assistant training or equivalent preferred. Able to adapt to unpredictable situations within the patient care setting.
LICENSE OR CERTIFICATION:
If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross, the Basic Life Support certification will be included as part of the orientation program. Maintains current Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross.
Please attach your school schedule if applicable.
Internal applicants should attach their three most recent performance appraisals.
EXEMPTION STATUS
Nonexempt
COMPENSATION DETAIL
Compensation range is $21.12 - $27.90 / hour based on union contract.
BENEFITS ELIGIBLE
Yes
SCHEDULE
Full Time
HOURS/PAY PERIOD
40-80
SCHEDULE DETAILS
Variable schedule including days/evenings and either 8 and/or 12 hour shifts - available schedule options will be discussed during interview
WEEKEND SCHEDULE
Available weekend scheduling options will be discussed during interview
INTERNATIONAL ASSIGNMENT
No
SITE DESCRIPTION
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
EQUAL OPPORTUNITY
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
RECRUITER
Angela Roberts
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Get Access To All JobsTips for Finding Patient Service Specialist Jobs at Mayo Clinic
Align your credentials to clinical support requirements
Patient Service Specialist roles at Mayo Clinic typically require experience with scheduling, patient registration, or medical records systems. Organize documentation that shows hands-on administrative experience in a healthcare or clinical setting before you apply.
Target Mayo Clinic's site-specific postings strategically
Mayo Clinic posts Patient Service Specialist openings across Rochester, Phoenix, and Jacksonville campuses, each with different volume and intake cycles. Check postings by location, since sponsorship decisions are often made at the department level rather than centrally.
Clarify your visa type early in the offer conversation
Mayo Clinic sponsors several visa categories, so specify whether you need H-1B, E-3, TN, or F-1 OPT support during the offer stage. Recruiters handle visa coordination differently by category, and surfacing this before the offer letter speeds up the filing timeline.
Use Migrate Mate to identify open Patient Service Specialist roles
Browse Patient Service Specialist openings at Mayo Clinic filtered by visa sponsorship type using Migrate Mate. This saves time compared to manually tracking postings across multiple campus career pages and lets you prioritize roles where your visa category is explicitly supported.
Prepare for E-Verify as part of onboarding
Mayo Clinic participates in E-Verify, so your work authorization documentation needs to be ready before your start date. F-1 OPT holders should confirm their EAD card validity window aligns with the expected start date to avoid I-9 complications.
Factor USCIS processing timelines into your acceptance decision
If your role requires an H-1B cap-subject petition, the October 1 start date constraint affects when you can legally begin. Confirm with Mayo Clinic's immigration team whether premium processing is available for your petition before accepting an offer.
Frequently Asked Questions
Does Mayo Clinic sponsor H-1B visas for Patient Service Specialists?
Yes, Mayo Clinic sponsors H-1B visas for Patient Service Specialist roles. The position needs to meet USCIS specialty occupation criteria, which typically means demonstrating that a specific bachelor's degree or equivalent is normally required for the role. Candidates should confirm with Mayo Clinic's HR team whether the specific opening they're applying for qualifies under that standard before relying on H-1B sponsorship.
How do I apply for Patient Service Specialist jobs at Mayo Clinic?
Applications go through Mayo Clinic's official careers portal, where you can search by role title and location across all three main campuses. You can also browse Patient Service Specialist openings at Mayo Clinic filtered by visa sponsorship category on Migrate Mate, which makes it easier to surface roles actively accepting international candidates without reviewing each posting individually.
Which visa types does Mayo Clinic commonly use for Patient Service Specialist roles?
Mayo Clinic sponsors a range of visa categories for Patient Service Specialist positions, including H-1B, E-3 visa for Australian nationals, TN visa for Canadian and Mexican citizens, J-1 visa for exchange visitors, and F-1 OPT or CPT for recent graduates. The right category depends on your nationality, education, and employment start date. Green Card pathways through EB-2 or EB-3 PERM labor certification are also available for longer-term employees.
What qualifications does Mayo Clinic expect for Patient Service Specialist candidates?
Most Patient Service Specialist openings at Mayo Clinic require a high school diploma or equivalent, though some postings prefer candidates with an associate degree or coursework in healthcare administration. Relevant experience includes medical scheduling, patient registration, insurance verification, or familiarity with electronic health record systems. Strong communication skills and comfort with clinical environments matter more than a specific degree field for most of these roles.
How do I know if my OPT timeline works with Mayo Clinic's hiring process?
F-1 OPT authorization is typically granted for 12 months, with a possible 24-month STEM extension if your degree qualifies. Mayo Clinic's hiring process for Patient Service Specialist roles can take several weeks from application to offer, so apply early enough that your OPT start date and the role's expected start date align. Confirm your EAD card arrival timeline with USCIS before accepting an offer, since Mayo Clinic's E-Verify obligation requires valid work authorization before day one.