Model N Visa Sponsorship USA
Model N is a revenue management software company serving life sciences and technology industries. It has a consistent record of sponsoring skilled international workers, particularly for technical and engineering roles, making it a viable target for H-1B and Green Card applicants in the enterprise software space.
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Get Access To All JobsINTRODUCTION
Model N is seeking a Vice President, Cloud Operations to lead the operational delivery, reliability, and performance of our global SaaS platforms. Reporting to the Chief Technical Officer, this role is accountable for day-to-day SaaS operational excellence and for translating platform and product strategy into stable, scalable, and efficient production cloud operations. This leader will manage a global Cloud Operations teams and work in close partnership with Product Engineering, Security, Customer Support, and Services to ensure consistent, high-quality service delivery in a highly regulated SaaS environment.
ROLE AND RESPONSIBILITIES
SaaS Operations Execution & Accountability
- Own operational outcomes for Model N’s production SaaS environments, including availability, performance, incident response, and service delivery.
- Lead global Cloud Engineering, SaaS Operations, Cloud Engineering, Platform Engineering, NOC, and incident management teams, ensuring consistent execution across all regions.
- Ensure effective 24/7 operational coverage, escalation paths, and on-call models.
Reliability, Availability & Service Performance
- Deliver against defined SLAs; monitor trends and drive corrective actions where needed.
- Lead major incident response, post-incident reviews, and root cause remediation.
- Oversee cost effective deployment and management of cloud technology at Model N with a strategic focus on cost efficiency, availability, and stability.
Operational Maturity & Continuous Improvement
- Implement and refine operational processes including change management, release readiness, capacity planning, and proactive monitoring.
- Drive AI, automation and tooling improvements to reduce manual effort, operational risk, and time to resolution.
- Establish and track operational KPIs to measure effectiveness, efficiency, and customer impact.
Cross-Functional Partnership
- Serve as the primary Cloud Operations leader interfacing with Engineering, Product Management, Security, Customer Support, and Customer Success.
- Participate in customer-facing engagements and executive escalations as needed, particularly for strategic accounts.
- Communicate operational status, risks, and improvement plans to senior leadership with clarity and credibility.
Financial & Vendor Management
- Manage SaaS Operations budgets, including cloud consumption, tooling, and managed service providers.
- Partner with Finance and Procurement to forecast spend and identify cost optimization opportunities.
- Support vendor evaluation and operational governance, aligned to broader cloud and technology strategies.
Compliance & Risk Enablement
- Ensure SaaS operations consistently meet security, compliance, and audit requirements (SOC 2, ISO 27001, GDPR, etc.).
- Partner with Security and Compliance teams to operationalize controls and maintain audit readiness.
- Embed compliance requirements into operational processes and standard operating procedures.
BASIC QUALIFICATIONS
- 15+ years of experience in SaaS, cloud operations, or technology leadership roles with increasing scope.
- 5+ years leading global operations, SRE, or production support teams in a SaaS environment.
- Hands-on experience operating large-scale SaaS platforms in AWS; multi-cloud experience is a plus.
- Strong understanding of modern SaaS operational practices including SRE, DevOps, ITIL/service management, incident management, and observability.
- Proven ability to execute in complex, high-availability, and high-compliance environments.
- Experience managing operational budgets, cloud cost controls, and vendor relationships.
- Demonstrated ability to lead globally distributed teams across multiple geographies.
- Strong executive communication skills with the ability to translate technical detail into operational and business impact.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
PREFERRED QUALIFICATIONS
At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include:
- Unlimited PTO for salaried employees – because flexibility fuels success
- Comprehensive medical, dental, and vision coverage
- Health Savings & Flexible Spending Accounts
- 401(k) with company match to invest in your future
- Volunteer Time Off (VTO) to give back to causes you care about
- Life and pet insurance for peace of mind
- Employee Assistance & Mental Health Programs
- Charitable giving opportunities
- Professional coaching and career development
…and much more.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $178,000 - $270,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
ABOUT MODEL N
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries.
Equal Opportunity Statement
Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Please reference https://www.eeoc.gov/employers/eeo-law-poster for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at http://www.modeln.com/applicant-and-employee-privacy-notice/.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
INTRODUCTION
Model N is seeking a Vice President, Cloud Operations to lead the operational delivery, reliability, and performance of our global SaaS platforms. Reporting to the Chief Technical Officer, this role is accountable for day-to-day SaaS operational excellence and for translating platform and product strategy into stable, scalable, and efficient production cloud operations. This leader will manage a global Cloud Operations teams and work in close partnership with Product Engineering, Security, Customer Support, and Services to ensure consistent, high-quality service delivery in a highly regulated SaaS environment.
ROLE AND RESPONSIBILITIES
SaaS Operations Execution & Accountability
- Own operational outcomes for Model N’s production SaaS environments, including availability, performance, incident response, and service delivery.
- Lead global Cloud Engineering, SaaS Operations, Cloud Engineering, Platform Engineering, NOC, and incident management teams, ensuring consistent execution across all regions.
- Ensure effective 24/7 operational coverage, escalation paths, and on-call models.
Reliability, Availability & Service Performance
- Deliver against defined SLAs; monitor trends and drive corrective actions where needed.
- Lead major incident response, post-incident reviews, and root cause remediation.
- Oversee cost effective deployment and management of cloud technology at Model N with a strategic focus on cost efficiency, availability, and stability.
Operational Maturity & Continuous Improvement
- Implement and refine operational processes including change management, release readiness, capacity planning, and proactive monitoring.
- Drive AI, automation and tooling improvements to reduce manual effort, operational risk, and time to resolution.
- Establish and track operational KPIs to measure effectiveness, efficiency, and customer impact.
Cross-Functional Partnership
- Serve as the primary Cloud Operations leader interfacing with Engineering, Product Management, Security, Customer Support, and Customer Success.
- Participate in customer-facing engagements and executive escalations as needed, particularly for strategic accounts.
- Communicate operational status, risks, and improvement plans to senior leadership with clarity and credibility.
Financial & Vendor Management
- Manage SaaS Operations budgets, including cloud consumption, tooling, and managed service providers.
- Partner with Finance and Procurement to forecast spend and identify cost optimization opportunities.
- Support vendor evaluation and operational governance, aligned to broader cloud and technology strategies.
Compliance & Risk Enablement
- Ensure SaaS operations consistently meet security, compliance, and audit requirements (SOC 2, ISO 27001, GDPR, etc.).
- Partner with Security and Compliance teams to operationalize controls and maintain audit readiness.
- Embed compliance requirements into operational processes and standard operating procedures.
BASIC QUALIFICATIONS
- 15+ years of experience in SaaS, cloud operations, or technology leadership roles with increasing scope.
- 5+ years leading global operations, SRE, or production support teams in a SaaS environment.
- Hands-on experience operating large-scale SaaS platforms in AWS; multi-cloud experience is a plus.
- Strong understanding of modern SaaS operational practices including SRE, DevOps, ITIL/service management, incident management, and observability.
- Proven ability to execute in complex, high-availability, and high-compliance environments.
- Experience managing operational budgets, cloud cost controls, and vendor relationships.
- Demonstrated ability to lead globally distributed teams across multiple geographies.
- Strong executive communication skills with the ability to translate technical detail into operational and business impact.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
PREFERRED QUALIFICATIONS
At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include:
- Unlimited PTO for salaried employees – because flexibility fuels success
- Comprehensive medical, dental, and vision coverage
- Health Savings & Flexible Spending Accounts
- 401(k) with company match to invest in your future
- Volunteer Time Off (VTO) to give back to causes you care about
- Life and pet insurance for peace of mind
- Employee Assistance & Mental Health Programs
- Charitable giving opportunities
- Professional coaching and career development
…and much more.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $178,000 - $270,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
ABOUT MODEL N
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries.
Equal Opportunity Statement
Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Please reference https://www.eeoc.gov/employers/eeo-law-poster for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at http://www.modeln.com/applicant-and-employee-privacy-notice/.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Roles at Model N Companies
How to Get Visa Sponsorship in Model N Visa Sponsorship USA
Target technical and engineering roles first
Model N's sponsorship history skews toward software engineering and technical positions. Focus your application on roles that align with its revenue cloud platform, where the need for specialized skills makes sponsorship more straightforward to justify.
Emphasize domain expertise in revenue management or life sciences
Model N serves niche verticals. Candidates who demonstrate knowledge of revenue management, pricing compliance, or life sciences workflows stand out more than generalist applicants, making sponsorship conversations easier for hiring managers to approve.
Apply during active hiring cycles, not speculatively
Model N is a focused mid-size company, not a high-volume sponsor. Prioritize applying when roles are actively open rather than cold-outreaching. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and act on live openings.
Research Model N's product lines before your interview
Model N's platform covers channel management, pricing, and compliance for technology and life sciences clients. Connecting your skills to specific product areas signals genuine interest and makes it easier for recruiters to build the business case for sponsorship.
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Get Access To All JobsFrequently Asked Questions
Does Model N sponsor H-1B visas?
Yes, Model N sponsors H-1B visas. The company has a consistent track record of filing H-1B petitions, primarily for software engineering and technical roles supporting its revenue management platform. If you're targeting an H-1B sponsorship, focus on positions where your technical expertise aligns directly with Model N's core product development or implementation teams.
Which visa types does Model N sponsor?
Model N sponsors H-1B, TN, and employment-based Green Card visas, and has also hired candidates on F-1 OPT. The H-1B and Green Card pathways are the most common routes for long-term employment. TN sponsorship is available for eligible Canadian and Mexican nationals in qualifying roles, typically in engineering or analytics functions.
Which departments or roles at Model N typically receive visa sponsorship?
Sponsorship at Model N is concentrated in software engineering, product development, and technical implementation roles. Positions supporting the company's revenue cloud platform, particularly those requiring specialized skills in SaaS architecture, data engineering, or life sciences domain knowledge, are the most likely to come with sponsorship. Corporate functions like sales or HR are less commonly sponsored.
How do I find open visa-sponsored jobs at Model N?
Migrate Mate is the most efficient way to find Model N's sponsored positions. It aggregates roles from verified sponsors, allowing you to filter specifically for companies with a documented H-1B or Green Card track record. This saves you from applying to listings where sponsorship isn't confirmed, which is a common time drain in a focused job search.
How do I approach the sponsorship conversation with Model N's recruiting team?
Be direct and early. Mention your visa status in your initial application or first recruiter screen so there are no surprises. Frame it factually: state your current status, your work authorization timeline, and which visa you'd need. Model N has navigated sponsorship before, so a prepared, matter-of-fact approach typically lands better than treating it as a sensitive topic.
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