PagerDuty Visa Sponsorship Jobs USA
PagerDuty is a leading operations management platform known for its strong engineering culture and distributed teams. The company has a consistent track record of supporting international talent through Green Card sponsorship, making it a meaningful option for skilled professionals seeking long-term work authorization in the U.S.
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Get Access To All JobsINTRODUCTION
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking a technical and customer-focused Solutions Consultant to join our team. The Solutions Consultant will be responsible for understanding customer business environments, actively identifying potential roadblocks, and providing thoughtful solutions that leverage PagerDuty’s products. They will run the technical discovery process and provide guidance, relationship-building, and support throughout the sales process to ensure customer success. As a Solutions Consultant at PagerDuty, you’ll sit at the nexus between pre-sales, sales, and customer experience and success. You are an extraordinary partner who plays the part of consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer service. You will build strong, significant, and compassionate relationships with internal and external partners at all levels while helping customers realize and optimize PagerDuty's capabilities.
ROLE AND RESPONSIBILITIES
Key responsibilities
- Actively identify potential roadblocks and provide thoughtful, technical solutions
- Run technical discovery processes to understand customer environments and potential technical landmines
- Design integrations to provide seamless implementation with the customer's current technology stack
- Support sales cycles by handling technical questions in RFPs, RFIs, and security questionnaires
- Break down complex technical concepts and clearly articulate PagerDuty's business value to stakeholders from DevOps engineers up to C-level executives
- Support one of our over 375+ native integrations to help customers realize and optimize PagerDuty's capabilities
- Partner with sales, product, and cross-functional teams with a focus on growth and exceptional customer service
- Manage multiple tasks independently and collaboratively using project management and account management skills
- Come up to speed quickly, learn continuously, and apply impeccable attention to detail to all tasks
BASIC QUALIFICATIONS
- 5+ years of pre-sales experience
- Bachelor's degree or higher, preferably in a technical field
- Ability to do basic scripting (Java, PHP, Ruby, Perl) and a fundamental knowledge of Linux
- Experience selling SaaS in a fierce environment
- Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
- Demonstrable knowledge of IT monitoring tools or IT Operations
- Excellent at multi-tasking, self-driven, and able to work both independently and with cross-functional teams
- Ability to travel to customer sites as necessary
PREFERRED QUALIFICATIONS
- Understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and Zabbix
- Familiarity and knowledge of PagerDuty's space, or already being a fan of our product
- Experience in both enterprise and commercial sales
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
COMPENSATION
- Base salary range for this position is 144,000 - 197,200 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
LOCATION
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
HOW WE WORK
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
WHAT WE OFFER
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
YOUR PACKAGE MAY INCLUDE
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
Eligibility may vary by role, region, and tenure.
ABOUT PAGERDUTY
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram.
ADDITIONAL INFORMATION
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
INTRODUCTION
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking a technical and customer-focused Solutions Consultant to join our team. The Solutions Consultant will be responsible for understanding customer business environments, actively identifying potential roadblocks, and providing thoughtful solutions that leverage PagerDuty’s products. They will run the technical discovery process and provide guidance, relationship-building, and support throughout the sales process to ensure customer success. As a Solutions Consultant at PagerDuty, you’ll sit at the nexus between pre-sales, sales, and customer experience and success. You are an extraordinary partner who plays the part of consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer service. You will build strong, significant, and compassionate relationships with internal and external partners at all levels while helping customers realize and optimize PagerDuty's capabilities.
ROLE AND RESPONSIBILITIES
Key responsibilities
- Actively identify potential roadblocks and provide thoughtful, technical solutions
- Run technical discovery processes to understand customer environments and potential technical landmines
- Design integrations to provide seamless implementation with the customer's current technology stack
- Support sales cycles by handling technical questions in RFPs, RFIs, and security questionnaires
- Break down complex technical concepts and clearly articulate PagerDuty's business value to stakeholders from DevOps engineers up to C-level executives
- Support one of our over 375+ native integrations to help customers realize and optimize PagerDuty's capabilities
- Partner with sales, product, and cross-functional teams with a focus on growth and exceptional customer service
- Manage multiple tasks independently and collaboratively using project management and account management skills
- Come up to speed quickly, learn continuously, and apply impeccable attention to detail to all tasks
BASIC QUALIFICATIONS
- 5+ years of pre-sales experience
- Bachelor's degree or higher, preferably in a technical field
- Ability to do basic scripting (Java, PHP, Ruby, Perl) and a fundamental knowledge of Linux
- Experience selling SaaS in a fierce environment
- Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
- Demonstrable knowledge of IT monitoring tools or IT Operations
- Excellent at multi-tasking, self-driven, and able to work both independently and with cross-functional teams
- Ability to travel to customer sites as necessary
PREFERRED QUALIFICATIONS
- Understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and Zabbix
- Familiarity and knowledge of PagerDuty's space, or already being a fan of our product
- Experience in both enterprise and commercial sales
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
COMPENSATION
- Base salary range for this position is 144,000 - 197,200 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
LOCATION
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
HOW WE WORK
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
WHAT WE OFFER
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
YOUR PACKAGE MAY INCLUDE
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
Eligibility may vary by role, region, and tenure.
ABOUT PAGERDUTY
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram.
ADDITIONAL INFORMATION
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.
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Get Access To All JobsTips for Finding PagerDuty Visa Sponsorship Jobs USA
Target engineering and technical operations roles
PagerDuty's sponsorship activity is concentrated in technical disciplines. Software engineering, site reliability, and product roles align most closely with the company's sponsorship history. Focus your search on these functions to maximize your chances of finding a sponsored position.
Understand PagerDuty's Green Card pathway
PagerDuty's sponsorship skews heavily toward permanent residence rather than temporary work visas. If you're seeking long-term U.S. authorization through EB-2 or EB-3, PagerDuty's track record makes it worth prioritizing in your job search.
Leverage your F-1 OPT or CPT to get a foot in the door
PagerDuty supports F-1 OPT and CPT candidates, so if you're a current international student, internship or new grad roles can be a realistic entry point before pursuing a longer-term sponsorship arrangement.
Emphasize operational impact in your application
PagerDuty's platform powers incident management and reliability for enterprise clients. Applications that demonstrate hands-on experience with production systems, on-call workflows, or DevOps tooling will resonate strongly with their technical hiring teams.
Filter for verified sponsors before applying
Not every job listing signals whether sponsorship is available. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, saving time and helping you identify PagerDuty openings where authorization support is most likely.
Engage early about visa type compatibility
PagerDuty sponsors TN visas in addition to Green Cards, so Canadian and Mexican professionals should raise their eligibility early in the recruiter conversation. Clarifying visa type fit before advancing through interviews prevents mismatched expectations on both sides.
Frequently Asked Questions
Does PagerDuty sponsor H-1B visas?
Based on available sponsorship data, PagerDuty does not have a recent track record of H-1B visa sponsorship. The company's immigration support has focused on Green Card pathways, primarily through EB-2 and EB-3 classifications, as well as F-1 OPT, F-1 CPT, and TN visas. Candidates who require H-1B visa sponsorship should confirm directly with a PagerDuty recruiter before applying.
What visa types does PagerDuty sponsor?
PagerDuty sponsors EB-2 and EB-3 Green Cards, F-1 OPT, F-1 CPT, and TN visas. This makes the company a strong option for international students completing degrees in the U.S., Canadian and Mexican professionals eligible for TN status, and candidates already in the U.S. seeking a path to permanent residence.
Which departments at PagerDuty are most likely to offer visa sponsorship?
Engineering, site reliability, and technical product roles represent the strongest fit given PagerDuty's core business in operations and incident management software. Sponsorship at technology companies in this space is typically concentrated in functions that require specialized technical credentials, so roles requiring computer science or related degrees are your best starting point.
How do I find PagerDuty job openings that include visa sponsorship?
Migrate Mate is the most reliable way to find PagerDuty roles filtered by verified sponsorship history. Rather than scanning general job postings that rarely clarify immigration support, Migrate Mate lets you confirm sponsorship track record before investing time in an application, which matters especially when your timeline is tied to OPT or TN status.
How do I approach the application timeline if I need Green Card sponsorship at PagerDuty?
Green Card sponsorship through EB-2 or EB-3 typically begins after you've established yourself in a role, often following one to several years of employment. The PERM labor certification process alone can take a year or more before an I-140 petition is filed. Starting the conversation with your hiring manager and HR contact early helps you understand where the company's process typically begins and what milestones to expect.