Customer Support Jobs at Penske Automotive Group with Visa Sponsorship
Penske Automotive Group hires Customer Support professionals across its dealership and service operations nationwide. The company has a track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you're on F-1 OPT, H-1B, or pursuing permanent residency through employment.
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Get Access To All JobsINTRODUCTION
Gateway Toyota, a Penske Automotive Group dealership, is looking for dependable individuals to join our Business Development Center and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Business Development Center (BDC) Appointment Coordinator, you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.
Expected pay for this position is $50,000 - $60,000 annually.
WHAT WE HAVE TO OFFER
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work.
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal, and organizational skills.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.
WHAT YOU CAN BRING TO THE TABLE
- Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
- Excellence: Provide an unparalleled level of expertise to support customers' overall experience.
- Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
INTRODUCTION
Gateway Toyota, a Penske Automotive Group dealership, is looking for dependable individuals to join our Business Development Center and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Business Development Center (BDC) Appointment Coordinator, you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.
Expected pay for this position is $50,000 - $60,000 annually.
WHAT WE HAVE TO OFFER
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work.
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal, and organizational skills.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.
WHAT YOU CAN BRING TO THE TABLE
- Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
- Excellence: Provide an unparalleled level of expertise to support customers' overall experience.
- Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
See all 78+ Customer Support at Penske Automotive Group jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at Penske Automotive Group roles.
Get Access To All JobsTips for Finding Customer Support Jobs at Penske Automotive Group Jobs
Tailor your resume for dealership support roles
Penske's Customer Support openings span service scheduling, sales support, and client relations across hundreds of franchise dealerships. Highlight experience with CRM platforms, automotive service workflows, or call center operations to signal you can step in with minimal ramp-up time.
Verify your OPT authorization covers your start date
F-1 OPT authorization must be active before your first day. If your EAD card hasn't arrived, confirm your SEVP portal status and coordinate with your DSO before accepting an offer, since Penske's HR onboarding will require valid work authorization documentation from day one.
Identify which Penske locations file LCAs consistently
Search the DOL's Labor Condition Application disclosure data by employer name and state to see which Penske Automotive Group entities have filed LCAs for Customer Support or related job titles. Targeting locations with a filing history improves your odds of finding a team already familiar with the H-1B process.
Clarify sponsorship scope during the offer stage
Penske sponsors both H-1B transfers and new cap-subject petitions, but individual dealership HR teams vary in experience. Ask specifically whether the location works with outside immigration counsel and whether they support PERM-based Green Card filings for long-term employees in your role.
Use Migrate Mate to surface open Customer Support roles
Penske's Customer Support openings are spread across dozens of operating brands and locations, making them easy to miss on general job boards. Use Migrate Mate to filter for Penske roles that align with your visa type, so you're only spending time on positions where sponsorship is a realistic outcome.
Prepare your credential equivalency documentation early
H-1B eligibility for Customer Support roles at Penske requires demonstrating that the position qualifies as a specialty occupation. If your degree is from outside the United States, obtain a NACES-member credential evaluation that maps your qualification to a U.S. bachelor's equivalent before your employer files with USCIS.
Customer Support at Penske Automotive Group jobs are hiring across the US. Find yours.
Find Customer Support at Penske Automotive Group JobsFrequently Asked Questions
Does Penske Automotive Group sponsor H-1B visas for Customer Supports?
Yes, Penske Automotive Group has sponsored H-1B visas for Customer Support roles. Sponsorship decisions are made at the business unit or location level, so outcomes can vary across their dealership portfolio. Your best approach is to confirm sponsorship willingness directly with the hiring manager or HR contact during the interview process, before reaching the offer stage.
How do I apply for Customer Support jobs at Penske Automotive Group?
You can find open Customer Support roles through Penske's careers portal or through Migrate Mate, which filters positions by visa sponsorship eligibility so you're not wasting applications on roles where sponsorship isn't available. When applying, tailor your resume to dealership or automotive service environments and clearly state your visa status and authorization timeline in your cover materials.
Which visa types does Penske Automotive Group commonly use for Customer Support hires?
Penske Automotive Group has sponsored H-1B visas and supported F-1 OPT and CPT work authorization for Customer Support positions. For candidates seeking long-term pathways, they have also filed under EB-2 and EB-3 employment-based Green Card categories. The applicable visa type will depend on your current status, the specific role, and the location's immigration support capacity.
What qualifications does Penske Automotive Group expect for sponsored Customer Support roles?
Penske typically looks for candidates with a bachelor's degree in business, communications, or a related field for roles that qualify as specialty occupations under H-1B standards. Practical experience with customer-facing platforms, service coordination, or automotive retail operations strengthens your application significantly. Bilingual capability is an asset in markets with large Spanish-speaking customer bases, which covers many of Penske's high-volume locations.
How long does the visa sponsorship process take for a Customer Support role at Penske Automotive Group?
If you're on F-1 OPT, you can begin work immediately once your EAD is valid, while your employer files an H-1B petition ahead of the October 1 fiscal year start. Standard H-1B processing through USCIS takes three to five months; premium processing reduces that to roughly 15 business days. PERM-based Green Card filings add a separate multi-year timeline depending on your country of birth and priority date.
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