Customer Service Jobs at Penske Automotive Group with Visa Sponsorship
Penske Automotive Group's Customer Service roles span dealership operations across the United States, covering everything from service advisors to client relations. The company has demonstrated a willingness to support visa sponsorship for qualified candidates in this function, making it a viable target for international job seekers with the right background.
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Get Access To All JobsINTRODUCTION
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and teamwork as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.
WHAT WE HAVE TO OFFER
- Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Exceptional attention to detail.
WHAT YOU CAN BRING TO THE TABLE
- Commitment: Ensure our customers have a world-class car-buying experience at every step along their ownership journey.
- Excellence: Provide an unparalleled level of technical expertise to help customers with comprehensive knowledge of available products and services.
- Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
- Technical Expertise: Understand and use MS Office Suite, CRM and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
INTRODUCTION
Tempe Honda, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and teamwork as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales.
WHAT WE HAVE TO OFFER
- Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Exceptional attention to detail.
WHAT YOU CAN BRING TO THE TABLE
- Commitment: Ensure our customers have a world-class car-buying experience at every step along their ownership journey.
- Excellence: Provide an unparalleled level of technical expertise to help customers with comprehensive knowledge of available products and services.
- Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
- Technical Expertise: Understand and use MS Office Suite, CRM and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
See all 78+ Customer Service at Penske Automotive Group jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Penske Automotive Group Jobs
Frame Your Resume Around Dealership Service Metrics
Penske operates franchised dealerships where Customer Service performance ties directly to customer satisfaction scores and service retention. Highlight measurable outcomes like CSI ratings, upsell conversion, or warranty resolution experience rather than generic service skills.
Verify Your OPT Timeline Before Applying
F-1 OPT gives you 12 months of work authorization, with a possible STEM extension if your role qualifies. Customer Service positions in automotive operations are not STEM-eligible, so confirm your remaining OPT window covers the expected onboarding and probationary period before you accept an offer.
Target Penske's Corporate and Regional Service Roles
Sponsorship activity at Penske tends to cluster around roles with specialized skill requirements rather than entry-level floor positions. Focus your search on regional customer experience, service operations, or client relations roles where your international background or language skills create clear business value.
Use Migrate Mate to Filter Open Roles by Sponsorship History
Searching Penske's careers page won't tell you which Customer Service postings have a realistic sponsorship path. Migrate Mate filters open roles by verified sponsorship track record, so you can prioritize applications where your visa situation won't stall the process.
Ask About the H-1B Filing Timeline During Offer Negotiation
H-1B cap-subject petitions must be filed by April 1 for an October 1 start date. If Penske extends an offer outside that window, confirm whether they'll support cap-exempt filing or bridge your status through OPT or another nonimmigrant category until the next cycle.
Understand How PERM Affects Long-Term Sponsorship Conversations
If you're targeting a Green Card through EB-2 or EB-3, PERM labor certification requires Penske to document that no qualified U.S. worker is available for the role. Customer Service positions face higher PERM scrutiny than technical roles, so raise this conversation early and confirm the employer has prior experience with the process.
Customer Service at Penske Automotive Group jobs are hiring across the US. Find yours.
Find Customer Service at Penske Automotive Group JobsFrequently Asked Questions
Does Penske Automotive Group sponsor H-1B visas for Customer Service roles?
Penske Automotive Group has sponsored H-1B visas for Customer Service positions, though sponsorship is selective and not offered for every open role. Your strongest path is targeting specialized or regional customer experience positions where your qualifications are harder to fill domestically. Confirming sponsorship willingness early in the interview process saves time on both sides.
How do I apply for Customer Service jobs at Penske Automotive Group?
You can browse and apply for Customer Service positions directly through Penske's careers portal or through Migrate Mate, which surfaces open roles filtered by sponsorship track record. When applying, tailor your materials to dealership-specific service functions such as service advisor support, client relations, or warranty coordination, since Penske's Customer Service hiring spans multiple operational areas.
Which visa types are commonly used for Customer Service roles at Penske Automotive Group?
H-1B is the most common employment-based visa for Customer Service roles at Penske, typically requiring that the position qualifies as a specialty occupation requiring a bachelor's degree. F-1 OPT is also used for recent graduates entering dealership operations or customer experience functions. For longer-term pathways, EB-2 and EB-3 Green Card sponsorship through PERM is available for qualifying candidates.
What qualifications does Penske Automotive Group expect for Customer Service positions?
Most Customer Service roles at Penske require a bachelor's degree in business, communications, or a related field, particularly for positions that support H-1B sponsorship as specialty occupations. Automotive industry experience, familiarity with dealership management systems, strong communication skills, and demonstrated customer satisfaction performance are the differentiators that move candidates forward in the hiring process.
How do I time my application to align with H-1B filing deadlines at Penske?
USCIS opens H-1B registration in March for an October 1 start date. To align with that cycle, target a Penske offer between October and February so the employer has enough lead time to register you before the cap lottery closes. If you miss the cap window, ask whether the role qualifies for cap-exempt filing or whether they can bridge your status through OPT while the next cycle opens.
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