Customer Support Jobs at Public Storage with Visa Sponsorship
Customer Support roles at Public Storage cover front-line tenant communication, account management, and facility coordination across a large national portfolio. Public Storage has a track record of sponsoring international talent for customer-facing positions, making it a viable target if you're on an employer-dependent visa and building a U.S. career in operations or real estate services.
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Get Access To All JobsINTRODUCTION
Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours
- Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses
JOB DESCRIPTION
Our Property Managers get to work independently at multiple locations; spending time both inside and outside.
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris
QUALIFICATIONS
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available).
ADDITIONAL INFORMATION
More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act.
The job duties to be evaluated when assessing a candidate’s qualifications include the following:
- Property Managers are responsible for:
- Property Managers may be required to drive to multiple properties and perform bank cash deposits
- Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts
- Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy
- Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
INTRODUCTION
Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours
- Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses
JOB DESCRIPTION
Our Property Managers get to work independently at multiple locations; spending time both inside and outside.
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris
QUALIFICATIONS
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available).
ADDITIONAL INFORMATION
More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act.
The job duties to be evaluated when assessing a candidate’s qualifications include the following:
- Property Managers are responsible for:
- Property Managers may be required to drive to multiple properties and perform bank cash deposits
- Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts
- Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy
- Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.
See all 86+ Customer Support at Public Storage jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at Public Storage roles.
Get Access To All JobsTips for Finding Customer Support Jobs at Public Storage Jobs
Translate Storage Industry Terminology on Your Resume
Public Storage's Customer Support roles emphasize lease administration, unit availability, and tenant retention. Frame your experience around those functions specifically. Resumes that mirror the company's operational language clear ATS filters faster than generic customer service credentials.
Confirm E-Verify Enrollment Before Your First Interview
Public Storage participates in E-Verify, which means your work authorization will be verified electronically after an offer. Knowing your I-94 admission period and visa status details in advance prevents delays once the hiring process moves quickly.
Target District and Regional Openings Not Just Corporate Postings
Public Storage fills Customer Support roles at both the corporate level and through district operations. District-level positions often have faster hiring cycles and more direct manager involvement in sponsorship decisions, so broaden your search beyond headquarters listings.
Use Migrate Mate to Filter Active Customer Support Roles at Public Storage
Searching broadly wastes time on roles without sponsorship history. Migrate Mate lets you filter directly for Public Storage Customer Support openings tied to visa sponsorship, so you're applying to positions where the pathway has actually been used before.
Align Your H-1B Timing with Public Storage's Annual Hiring Cycles
H-1B cap-subject petitions must be filed in April for an October start. If you're targeting a Customer Support role that requires cap sponsorship, begin conversations with Public Storage recruiters no later than December so petitions are filed on time.
Customer Support at Public Storage jobs are hiring across the US. Find yours.
Find Customer Support at Public Storage JobsFrequently Asked Questions
Does Public Storage sponsor H-1B visas for Customer Supports?
Yes, Public Storage has sponsored H-1B visas for Customer Support roles. Sponsorship decisions are made on a per-role and per-candidate basis, so your strongest move is to apply directly, confirm sponsorship eligibility during the recruiter screen, and give HR enough lead time to prepare an H-1B petition if a cap-subject filing is required.
How do I apply for Customer Support jobs at Public Storage?
Applications go through Public Storage's careers portal. You can also find open Customer Support positions filtered by visa sponsorship history on Migrate Mate, which removes the guesswork of identifying which listings are open to international candidates. In your application, clearly state your current visa status and work authorization timeline so recruiters can flag it early in the process.
Which visa types are commonly used for Customer Support roles at Public Storage?
Public Storage has a history of supporting H-1B, F-1 OPT, F-1 CPT, TN, and employment-based Green Card pathways including EB-2 and EB-3 for this function. F-1 OPT is the most common entry point for recent graduates. TN is an efficient option for Canadian and Mexican nationals whose role qualifies under USMCA occupational categories.
What qualifications does Public Storage expect for Customer Support roles?
Most Customer Support positions at Public Storage prioritize direct customer-facing experience, comfort with CRM platforms, and the ability to handle lease or account inquiries at volume. Roles that support H-1B sponsorship typically require a bachelor's degree in a relevant field such as business, communications, or a related specialty to meet USCIS specialty occupation standards.
How do I time my application around visa sponsorship filing deadlines?
If you need H-1B cap sponsorship, USCIS opens registration in March for an April filing with an October 1 start date. That means you need an offer in hand by February at the latest. For OPT extensions or TN renewals, work backward from your current authorization end date and flag your timeline to the hiring manager at the offer stage, not after.
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