Customer Service Jobs at Skechers with Visa Sponsorship
Skechers hires for Customer Service roles across its retail, wholesale, and corporate operations, with positions ranging from store-level support to enterprise account service. The company has an established track record of sponsoring work visas for this function, making it a viable target for international candidates pursuing H-1B, E-3, or employment-based Green Card pathways.
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Get Access To All JobsWHY SKECHERS?
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
ABOUT THE ROLE:
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.
COMPENSATION RATE:
STARTING RATE: $34.00
HOURLY RANGE: $34.00-$38.00
BENEFIT HIGHLIGHTS AS A STORE MANAGER:
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
- Potential for performance-based bonuses
- Competitive pay and benefits package (learn more about our perks after applying!)
- Opportunities for career growth within the Skechers global brand.
WHAT YOU WILL DO:
- People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
- Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
- Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
- Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
- Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
- Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.
WHAT WE NEED FROM YOU:
- Flexibility in scheduling to accommodate weekends, nights, and holidays.
- Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
- Excellent organizational skills to manage inventory, staffing, and store operations.
- Sales management experience to help meet and exceed store targets.
- Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
- Proactive, with a sense of urgency in addressing store operations and loss prevention issues.
REQUIREMENTS
- High school diploma or equivalent preferred but not required.
- Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
- Strong communication skills in written, verbal, and interpersonal forms.
- Sales skills and a proven ability to meet retail targets.
- Visual merchandising experience is a plus.
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
WHY SKECHERS?
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
ABOUT THE ROLE:
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.
COMPENSATION RATE:
STARTING RATE: $34.00
HOURLY RANGE: $34.00-$38.00
BENEFIT HIGHLIGHTS AS A STORE MANAGER:
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
- Potential for performance-based bonuses
- Competitive pay and benefits package (learn more about our perks after applying!)
- Opportunities for career growth within the Skechers global brand.
WHAT YOU WILL DO:
- People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
- Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
- Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
- Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
- Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
- Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.
WHAT WE NEED FROM YOU:
- Flexibility in scheduling to accommodate weekends, nights, and holidays.
- Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
- Excellent organizational skills to manage inventory, staffing, and store operations.
- Sales management experience to help meet and exceed store targets.
- Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
- Proactive, with a sense of urgency in addressing store operations and loss prevention issues.
REQUIREMENTS
- High school diploma or equivalent preferred but not required.
- Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
- Strong communication skills in written, verbal, and interpersonal forms.
- Sales skills and a proven ability to meet retail targets.
- Visual merchandising experience is a plus.
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
See all 40+ Customer Service at Skechers jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Skechers Jobs
Tailor your resume to Skechers' service tiers
Skechers operates across retail stores, wholesale accounts, and direct-to-consumer channels. Frame your experience around the specific tier you're targeting, account management language lands differently than retail floor support when recruiters are scanning applications.
Verify your visa type matches the role level
E-3 applicants can move faster since there's no lottery, but the role must qualify as a specialty occupation. For Customer Service, positions with account management or operations oversight components are stronger fits than general frontline support roles.
Ask about sponsorship scope during initial interviews
Skechers sponsors across multiple visa categories, so ask your recruiter which pathways the team has used for similar roles. Knowing whether they've filed H-1B cap-subject petitions or processed E-3 cases helps you gauge timeline expectations before an offer is extended.
Build documentation around product and brand knowledge
For specialty occupation filings, your employer needs to show the role requires degree-level expertise. Documenting experience with footwear retail systems, B2B account servicing, or apparel supply chain processes strengthens the case that your background is field-specific, not general.
Track open Customer Service roles using Migrate Mate
Skechers posts Customer Service openings across multiple channels, and sponsorship availability isn't always flagged in the listing. Use Migrate Mate to filter for Skechers roles that have an active sponsorship history, so you're applying where the pathway already exists.
Confirm PERM labor certification timelines if targeting a Green Card
If Skechers is willing to sponsor an EB-2 or EB-3 Green Card, the PERM process requires DOL to certify no qualified U.S. workers were passed over. That recruitment period adds months before USCIS filing begins, so align your offer negotiation and work authorization timeline accordingly.
Customer Service at Skechers jobs are hiring across the US. Find yours.
Find Customer Service at Skechers JobsFrequently Asked Questions
Does Skechers sponsor H-1B visas for Customer Service?
Yes, Skechers has sponsored H-1B visas for Customer Service roles. The position generally needs to qualify as a specialty occupation, meaning it requires at least a bachelor's degree in a relevant field. Roles with account management, wholesale operations, or enterprise client servicing responsibilities tend to meet that threshold more consistently than general frontline support positions.
How do I apply for Customer Service jobs at Skechers?
You can find open Customer Service roles on Skechers' careers page or through Migrate Mate, which filters for positions where sponsorship has historically been available. When applying, tailor your resume to the specific channel, retail, wholesale, or corporate, since Skechers recruits differently across those functions. Following up with the recruiter to confirm sponsorship availability early saves time on both sides.
Which visa types does Skechers commonly use for Customer Service roles?
Skechers has sponsored H-1B, E-3, and employment-based Green Card pathways including EB-2 and EB-3 for Customer Service positions. Australian citizens have an advantage with the E-3 since there's no lottery and the annual cap has never been reached. H-1B applicants need to account for the annual cap and lottery, which adds uncertainty to the timeline.
What qualifications does Skechers expect for sponsored Customer Service roles?
Sponsored Customer Service roles at Skechers typically require a bachelor's degree, often in business, communications, or a related field. Experience with B2B account management, retail operations, or wholesale customer support in the footwear or apparel industry strengthens your profile considerably. Familiarity with order management systems and multi-channel customer workflows is frequently mentioned in job postings for these roles.
How long does the visa sponsorship process take for a Skechers Customer Service role?
Timeline depends on the visa type. E-3 applicants can often complete the process within four to eight weeks if the Labor Condition Application is filed promptly with DOL and an interview slot is available at the consulate. H-1B cases filed under the standard cap are subject to USCIS processing timelines that can stretch several months. Green Card sponsorship through PERM adds a year or more before USCIS adjudication begins.
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