Customer Support Jobs at Skechers with Visa Sponsorship
Skechers hires Customer Support professionals across retail operations, wholesale accounts, and e-commerce channels. The company has a track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you're on H-1B, E-3, or pursuing permanent residence.
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Get Access To All JobsWHY SKECHERS?
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
ABOUT THE ROLE:
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.
COMPENSATION RATE:
STARTING RATE: $34.00
HOURLY RANGE: $34.00-$38.00
BENEFIT HIGHLIGHTS AS A STORE MANAGER:
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
- Potential for performance-based bonuses
- Competitive pay and benefits package (learn more about our perks after applying!)
- Opportunities for career growth within the Skechers global brand.
WHAT YOU WILL DO:
- People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
- Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
- Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
- Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
- Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
- Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.
WHAT WE NEED FROM YOU:
- Flexibility in scheduling to accommodate weekends, nights, and holidays.
- Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
- Excellent organizational skills to manage inventory, staffing, and store operations.
- Sales management experience to help meet and exceed store targets.
- Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
- Proactive, with a sense of urgency in addressing store operations and loss prevention issues.
REQUIREMENTS
- High school diploma or equivalent preferred but not required.
- Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
- Strong communication skills in written, verbal, and interpersonal forms.
- Sales skills and a proven ability to meet retail targets.
- Visual merchandising experience is a plus.
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
WHY SKECHERS?
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
ABOUT THE ROLE:
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.
COMPENSATION RATE:
STARTING RATE: $34.00
HOURLY RANGE: $34.00-$38.00
BENEFIT HIGHLIGHTS AS A STORE MANAGER:
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
- Potential for performance-based bonuses
- Competitive pay and benefits package (learn more about our perks after applying!)
- Opportunities for career growth within the Skechers global brand.
WHAT YOU WILL DO:
- People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
- Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
- Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
- Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
- Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
- Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.
WHAT WE NEED FROM YOU:
- Flexibility in scheduling to accommodate weekends, nights, and holidays.
- Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
- Excellent organizational skills to manage inventory, staffing, and store operations.
- Sales management experience to help meet and exceed store targets.
- Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
- Proactive, with a sense of urgency in addressing store operations and loss prevention issues.
REQUIREMENTS
- High school diploma or equivalent preferred but not required.
- Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
- Strong communication skills in written, verbal, and interpersonal forms.
- Sales skills and a proven ability to meet retail targets.
- Visual merchandising experience is a plus.
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
See all 40+ Customer Support at Skechers jobs
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Get Access To All JobsTips for Finding Customer Support Jobs at Skechers Jobs
Tailor your resume to retail support metrics
Skechers Customer Support roles often require experience with order management, returns processing, and wholesale account coordination. Quantify your impact in these areas before applying, vague customer service experience won't stand out against candidates with direct footwear or apparel background.
Target roles across multiple Skechers channels
Skechers staffs Customer Support across direct-to-consumer, wholesale, and e-commerce divisions. Each channel has different hiring velocity, e-commerce and wholesale support roles tend to open more frequently and have clearer specialty occupation arguments for H-1B purposes.
Confirm employer sponsorship intent before final rounds
Ask the recruiter directly whether the role is approved for sponsorship during the second interview stage, not after an offer. Skechers processes sponsorship internally, and confirming early saves you from late-stage surprises when USCIS filing deadlines are already close.
Build your E-3 petition materials before your offer
If you're an Australian citizen, the E-3 path requires your employer to file a Labor Condition Application with the DOL before you can attend your consular interview. Preparing your degree credentials, position description, and prevailing wage documentation in advance shortens the gap between offer and start date.
Use Migrate Mate to identify active Skechers openings
Skechers posts Customer Support roles across multiple job boards at different times. Use Migrate Mate to filter for Skechers positions that explicitly support visa sponsorship, so you're only investing time in applications where sponsorship is already confirmed.
Prepare for PERM if targeting permanent residence
EB-2 and EB-3 sponsorship for Customer Support roles requires Skechers to complete PERM recruitment through the DOL, which involves documented outreach and a defined prevailing wage. Understanding this process before you negotiate your offer helps you set realistic timelines with your hiring manager.
Customer Support at Skechers jobs are hiring across the US. Find yours.
Find Customer Support at Skechers JobsFrequently Asked Questions
Does Skechers sponsor H-1B visas for Customer Support roles?
Yes, Skechers has sponsored H-1B visas for Customer Support positions. The key requirement is that the role qualifies as a specialty occupation under USCIS standards, meaning it normally requires at least a bachelor's degree in a specific field. Customer Support roles tied to wholesale account management, supply chain coordination, or technical product support tend to have a stronger specialty occupation argument than general call center positions.
How do I apply for Customer Support jobs at Skechers?
Applications go through Skechers' careers portal or job boards where their openings are listed. Before applying, confirm the specific role supports visa sponsorship, as not every Customer Support position will qualify. Migrate Mate filters Skechers Customer Support listings by sponsorship eligibility, which helps you avoid wasting applications on roles where sponsorship isn't available.
Which visa types does Skechers commonly use for Customer Support positions?
Skechers has used H-1B, E-3, and employment-based Green Card pathways (EB-2 and EB-3) for Customer Support hires. The E-3 is available only to Australian citizens and is often faster to process than H-1B. The H-1B applies broadly but requires winning the annual lottery. EB-2 and EB-3 sponsorship is a longer-term path that Skechers initiates after a period of employment.
What qualifications does Skechers expect for sponsored Customer Support roles?
Skechers typically looks for candidates with a relevant bachelor's degree and hands-on experience in customer-facing operations, particularly within retail, footwear, or consumer goods. For sponsored roles, a degree in business, supply chain, or a related field strengthens the specialty occupation case with USCIS. Experience with order management systems, B2B account support, or e-commerce platforms is frequently listed in their job descriptions.
How long does the visa sponsorship process take if I receive an offer from Skechers?
Timeline depends on the visa type. E-3 applicants can move from offer to start date in roughly four to six weeks if the Labor Condition Application clears with the DOL and a consular appointment is available. H-1B sponsorship is constrained by the October 1 fiscal year start and lottery selection in March. EB-2 and EB-3 PERM filings with the DOL typically take one to two years before a Green Card petition can be filed.
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