Customer Service Management Jobs at Skechers with Visa Sponsorship
Skechers hires Customer Service Management professionals to lead teams across its global retail and wholesale operations. The company has a track record of sponsoring work visas for qualified candidates in this function, making it a realistic target for international job seekers with management experience in fashion or apparel.
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Get Access To All JobsWHY SKECHERS?
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
ABOUT THE ROLE:
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.
COMPENSATION RATE:
STARTING RATE: $34.00
HOURLY RANGE: $34.00-$38.00
BENEFIT HIGHLIGHTS AS A STORE MANAGER:
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
- Potential for performance-based bonuses
- Competitive pay and benefits package (learn more about our perks after applying!)
- Opportunities for career growth within the Skechers global brand.
WHAT YOU WILL DO:
- People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
- Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
- Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
- Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
- Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
- Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.
WHAT WE NEED FROM YOU:
- Flexibility in scheduling to accommodate weekends, nights, and holidays.
- Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
- Excellent organizational skills to manage inventory, staffing, and store operations.
- Sales management experience to help meet and exceed store targets.
- Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
- Proactive, with a sense of urgency in addressing store operations and loss prevention issues.
REQUIREMENTS
- High school diploma or equivalent preferred but not required.
- Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
- Strong communication skills in written, verbal, and interpersonal forms.
- Sales skills and a proven ability to meet retail targets.
- Visual merchandising experience is a plus.
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
WHY SKECHERS?
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
ABOUT THE ROLE:
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.
COMPENSATION RATE:
STARTING RATE: $34.00
HOURLY RANGE: $34.00-$38.00
BENEFIT HIGHLIGHTS AS A STORE MANAGER:
- Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
- Potential for performance-based bonuses
- Competitive pay and benefits package (learn more about our perks after applying!)
- Opportunities for career growth within the Skechers global brand.
WHAT YOU WILL DO:
- People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
- Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
- Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
- Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
- Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
- Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.
WHAT WE NEED FROM YOU:
- Flexibility in scheduling to accommodate weekends, nights, and holidays.
- Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
- Excellent organizational skills to manage inventory, staffing, and store operations.
- Sales management experience to help meet and exceed store targets.
- Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
- Proactive, with a sense of urgency in addressing store operations and loss prevention issues.
REQUIREMENTS
- High school diploma or equivalent preferred but not required.
- Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
- Strong communication skills in written, verbal, and interpersonal forms.
- Sales skills and a proven ability to meet retail targets.
- Visual merchandising experience is a plus.
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com.
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
See all 37+ Customer Service Management at Skechers jobs
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Get Access To All JobsTips for Finding Customer Service Management Jobs at Skechers Jobs
Frame your experience around footwear retail operations
Skechers operates across DTC retail, wholesale, and e-commerce channels. When building your resume, position your customer service management experience around multi-channel team leadership, escalation handling, and retail floor operations rather than generic call-center metrics.
Target Skechers roles that list specialty occupation language
H-1B sponsorship requires your role to qualify as a specialty occupation. Look for Skechers postings that specify a bachelor's degree in business, operations, or a related field as required, not preferred. That distinction directly affects USCIS eligibility.
Use Migrate Mate to filter Skechers openings by visa type
Not every Customer Service Management posting at Skechers will result in sponsorship. Use Migrate Mate to identify which open roles are tied to sponsored positions, so you're applying to listings where sponsorship is already part of the hiring plan.
Align your offer timeline to avoid H-1B cap gaps
If you're targeting a cap-subject H-1B at Skechers, the registration window opens in March and employment can't begin before October 1. Plan your job search and offer negotiation so your current status, such as OPT or a 60-day grace period, covers the gap.
Customer Service Management at Skechers jobs are hiring across the US. Find yours.
Find Customer Service Management at Skechers JobsFrequently Asked Questions
Does Skechers sponsor H-1B visas for Customer Service Managements?
Yes, Skechers sponsors H-1B visas for Customer Service Management roles. The key requirement is that the position qualifies as a specialty occupation under USCIS standards, meaning the role must require at minimum a bachelor's degree in a directly related field. Roles with a generic degree requirement, where any field is acceptable, are harder to sponsor under H-1B. Make sure the job posting specifies a relevant degree field before proceeding.
How do I apply for Customer Service Management jobs at Skechers?
You can apply directly through Skechers' careers portal or find sponsored openings through Migrate Mate, which filters for roles where visa sponsorship is part of the hiring plan. Before applying, confirm the posting includes language about degree requirements and sponsorship eligibility. Customer Service Management roles at Skechers span corporate offices, distribution centers, and regional retail operations, so location and function can vary significantly across listings.
Which visa types are commonly used for Customer Service Management roles at Skechers?
Skechers has sponsored H-1B, E-3, and employment-based Green Cards including EB-2 and EB-3 for roles in this function. E-3 is available exclusively to Australian citizens and is often faster and less competitive than H-1B. EB-2 and EB-3 sponsorship typically follows after you've established yourself in the role, and requires Skechers to complete a PERM labor certification through the DOL before filing the immigrant petition.
What qualifications does Skechers expect for Customer Service Management roles?
Skechers generally looks for candidates with a bachelor's degree in business administration, operations management, or a related field, combined with direct experience managing customer service teams in a retail or consumer goods environment. Familiarity with CRM platforms, workforce scheduling, and escalation processes is commonly expected. For visa sponsorship purposes, your degree field needs to demonstrably align with the management duties listed in the job description, not just the title.
How long does the visa sponsorship process take for a Skechers Customer Service Management role?
Timeline depends heavily on visa type. An E-3 visa can move from offer acceptance to interview in as little as four to six weeks if the Labor Condition Application is filed promptly with the DOL. H-1B sponsorship for cap-subject candidates involves the March lottery and an October 1 start date, making the effective wait up to seven months from registration. PERM-based Green Card sponsorship typically adds one to three years on top of any nonimmigrant visa timeline.
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