Truv Visa Sponsorship Jobs USA
Truv is a fintech infrastructure company building tools that power income and employment verification across the U.S. It sponsors H-1B visa and F-1 OPT visas, making it a viable option for international candidates in software engineering and data-focused roles who need employer support to work legally in the U.S.
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Get Access To All JobsABOUT TRUV:
Truv is revolutionizing the financial data landscape as the safest and most reliable API platform for payroll account access. Our solutions power income & employment verification, direct deposit switching, and beyond. Backed by $30M from Kleiner Perkins and NYCA, we’re taking on a $2B legacy market with innovation and customer-centricity. Led by veterans from Apple, Carta, Venmo, MX, and Okta, we’re building the future of financial data access.
POSITION OVERVIEW:
We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role entails strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.
KEY RESPONSIBILITIES:
- Own the relationship with assigned mid-market accounts post-sales (up to 250K ARR), serving as the primary point of contact for kickoff, out-of-the-box implementation, integration, training and optimization.
- Lead client onboarding, out-of-the-box implementation, configuration projects, collaborating with customers’ teams for go-live and ongoing support.
- Create and deliver training programs for customer teams.
- Be part of the pooled model to answer customer questions and first-level triage.
- Execute onboarding and implementation for 80-100 accounts.
- Run periodic business reviews with key stakeholders.
- Partner with Sales on renewals and upsell opportunities.
- Document customer feedback and feature requests.
- Monitor customer metrics and usage patterns to identify opportunities for expanded adoption.
REQUIRED SKILLS:
- 3-5+ years of experience in customer success or similar customer-facing role within B2B SaaS, Mortgage, or Lending or fintech.
- Proven track record at early-stage startups (50-200 employees).
- Minimum 5 year tenure in previous positions, demonstrating stability and impact.
- Prior account management or customer management experience essential.
- Problem-solving capabilities.
- Outstanding communication skills with ability to explain product features, integrations and functionality to various audiences.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
SUCCESS METRICS:
- Customer retention and expansion rates.
- Time-to-value for new customers.
- Churn rate for your book of business.
- Product adoption metrics.
- Customer health scores.
- Revenue growth within accounts.
BENEFITS:
- Base salary: $80-100K.
- Healthcare coverage.
- PTO and remote work flexibility.
- Professional development opportunities.
- This role serves as a stepping stone toward technical positions like TAM, offering exposure to API products and technical customer management. Base salary; bonus and equity package are additional.
Truv is an equal opportunity employer. We celebrate diversity and are committed to building a team where you can do the best work of your career.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
ABOUT TRUV:
Truv is revolutionizing the financial data landscape as the safest and most reliable API platform for payroll account access. Our solutions power income & employment verification, direct deposit switching, and beyond. Backed by $30M from Kleiner Perkins and NYCA, we’re taking on a $2B legacy market with innovation and customer-centricity. Led by veterans from Apple, Carta, Venmo, MX, and Okta, we’re building the future of financial data access.
POSITION OVERVIEW:
We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role entails strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.
KEY RESPONSIBILITIES:
- Own the relationship with assigned mid-market accounts post-sales (up to 250K ARR), serving as the primary point of contact for kickoff, out-of-the-box implementation, integration, training and optimization.
- Lead client onboarding, out-of-the-box implementation, configuration projects, collaborating with customers’ teams for go-live and ongoing support.
- Create and deliver training programs for customer teams.
- Be part of the pooled model to answer customer questions and first-level triage.
- Execute onboarding and implementation for 80-100 accounts.
- Run periodic business reviews with key stakeholders.
- Partner with Sales on renewals and upsell opportunities.
- Document customer feedback and feature requests.
- Monitor customer metrics and usage patterns to identify opportunities for expanded adoption.
REQUIRED SKILLS:
- 3-5+ years of experience in customer success or similar customer-facing role within B2B SaaS, Mortgage, or Lending or fintech.
- Proven track record at early-stage startups (50-200 employees).
- Minimum 5 year tenure in previous positions, demonstrating stability and impact.
- Prior account management or customer management experience essential.
- Problem-solving capabilities.
- Outstanding communication skills with ability to explain product features, integrations and functionality to various audiences.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
SUCCESS METRICS:
- Customer retention and expansion rates.
- Time-to-value for new customers.
- Churn rate for your book of business.
- Product adoption metrics.
- Customer health scores.
- Revenue growth within accounts.
BENEFITS:
- Base salary: $80-100K.
- Healthcare coverage.
- PTO and remote work flexibility.
- Professional development opportunities.
- This role serves as a stepping stone toward technical positions like TAM, offering exposure to API products and technical customer management. Base salary; bonus and equity package are additional.
Truv is an equal opportunity employer. We celebrate diversity and are committed to building a team where you can do the best work of your career.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Get Access To All JobsTips for Finding Truv Visa Sponsorship Jobs USA
Target engineering and data roles
Truv's core product is a developer-facing API platform, so software engineering and data engineering roles are where sponsorship activity is most concentrated. Focus your application on technical positions that align directly with that infrastructure-heavy product area.
Understand what Truv actually builds
Truv connects payroll systems to enable employment and income verification. Candidates who can speak fluently about API integrations, financial data infrastructure, or developer tooling will stand out in interviews and signal genuine fit beyond just technical competency.
Lead with OPT if you're on F-1
Truv sponsors F-1 OPT, which means you can start immediately without waiting for an H-1B petition cycle. Framing yourself as an OPT candidate removes a key hiring friction point and gives you time to establish yourself before H-1B filing season.
Time your outreach around H-1B registration
H-1B registration opens in March each year. Targeting Truv in the January to February window gives you time to get through interviews and receive an offer before your employer needs to act on your registration, reducing timeline pressure on both sides.
Research their open roles on Migrate Mate
Truv's roles don't always signal sponsorship availability upfront. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you identify live Truv openings where international candidates have a realistic path to an offer.
Emphasize experience with fintech or data ecosystems
Truv operates at the intersection of financial services and developer tooling. Candidates with background in payroll systems, banking APIs, or data pipeline infrastructure are well-positioned. TN visa holders in qualifying STEM roles should also confirm eligibility before applying.
Frequently Asked Questions
Does Truv sponsor H-1B visas?
Yes, Truv sponsors H-1B visas. The company has an active sponsorship track record within the Technology and Software industry, primarily supporting technical roles. If you're targeting Truv for H-1B sponsorship, focus on roles in software engineering or data infrastructure, and plan your application timeline around the annual H-1B registration window in March.
Which visa types does Truv sponsor?
Truv sponsors H-1B visas and supports F-1 OPT candidates, and has also sponsored TN visas for eligible Canadian and Mexican nationals. If you're on F-1 OPT, Truv is a particularly accessible entry point since you can begin work without waiting for a full H-1B petition cycle to complete.
Which roles at Truv are most likely to receive visa sponsorship?
Sponsorship at Truv is concentrated in technical roles. Software engineering, backend development, and data engineering positions are the most common areas where the company has historically supported visa petitions. Truv's product is an API platform for employment verification, so roles that interact directly with that infrastructure tend to drive most hiring activity.
How do I find open visa-sponsored jobs at Truv?
Migrate Mate is the most reliable way to find Truv roles where sponsorship is genuinely available. The platform filters job listings by verified sponsorship history, so you're not guessing based on vague job description language. Search for Truv directly on Migrate Mate to see current openings and confirm which visa types they're actively supporting.
How do I approach the application process at Truv as an international candidate?
Start by identifying whether your visa type aligns with what Truv sponsors. If you're on F-1 OPT, apply early since Truv supports that pathway and it removes the H-1B lottery uncertainty for initial hiring. For H-1B candidates, aim to have an offer in hand before February so your employer has enough lead time to file your registration before the March deadline.