Turo Visa Sponsorship USA
Turo is a peer-to-peer car sharing marketplace that has built a consistent visa sponsorship record in the Rental & Leasing space. The company sponsors both temporary work visas and permanent residency, making it a legitimate option for international professionals targeting tech and operations roles in a growth-stage platform company.
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Get Access To All JobsABOUT THE TEAM
Join Turo as a Trust & Safety Investigator supporting our vibrant collection of car owners and travelers who inspire and fuel us every day. In this role you will be responsible for executing processes critical to ensuring the safety and security of the Turo community and marketplace. You will respond to, investigate, and resolve assigned risk-related cases including fraudulent activity, missing vehicles, and any other issues that affect safety. We look for candidates with superb judgment, strong interview and communication skills, and a desire to help us build a world-class Trust & Safety Investigations team at Turo. This position will be based in Phoenix and reports to our Investigations Supervisor in our Phoenix, AZ office. This is not a remote position and interested parties must reside in the Phoenix area at time of accepting any Offer.
WHAT YOU WILL DO
- Proudly be the Trust & Safety liaison for escalations from customer support, claims, leadership, and law enforcement
- Provide outstanding support to the valued members of the Turo community in the US, Canada, UK, France and Australia
- Independently manage and prioritize assigned caseload from start to finish with excellent follow-through
- Complete detailed investigations and execute the appropriate strategy for each case type; lead interviews with suspects and victims
- Develop deep understanding of risk signals, review user accounts and transactions, and consistently identify fraud and other high-risk activity
- Communicate case developments, trends, and other insights to team and management to drive continuous improvement
- Work with and foster relationships with a valued network of law enforcement, external partners, and investigators
- Assume responsibility for special projects assigned by management and contribute to colleague's projects
YOUR PROFILE
- 2+ years of Investigations, Trust and Safety, Loss Prevention, Fraud or Risk Management experience
- Ability to work in a fast-paced environment, drive and embrace change
- Superb and dynamic communication, interpersonal, and investigative skills
- Commitment to high responsiveness and availability, strong ability to prioritize
- Can quickly adapt to new technology and systems: experience with Kustomer, CRM systems, Google Docs, and MS Office preferred. Mac expertise is a plus
- You are a team player with a positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission
- BA/BS or work equivalent required
This position offers a 4-day workweek from Sunday to Wednesday, with in-office collaboration from Monday to Wednesday. This schedule supports both focused productivity and team connection.
COMPENSATION
- Target base salary range in Phoenix is $58,000 - $73,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.
Turo AI Policy:
Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.
BENEFITS
- Competitive salary, equity, benefits, and perks for all full-time employees
- Employer-paid medical, dental, and vision insurance (Country specific)
- Retirement employer match
- Learning & Development stipend to invest in your professional development
- Turo host matching program
- Turo travel credit
- Cell phone and internet stipend
- Paid time off to relax and recharge
- Paid holidays, volunteer time off, and parental leave
- For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you. Aside from an award-winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
ABOUT Turo
Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
ABOUT THE TEAM
Join Turo as a Trust & Safety Investigator supporting our vibrant collection of car owners and travelers who inspire and fuel us every day. In this role you will be responsible for executing processes critical to ensuring the safety and security of the Turo community and marketplace. You will respond to, investigate, and resolve assigned risk-related cases including fraudulent activity, missing vehicles, and any other issues that affect safety. We look for candidates with superb judgment, strong interview and communication skills, and a desire to help us build a world-class Trust & Safety Investigations team at Turo. This position will be based in Phoenix and reports to our Investigations Supervisor in our Phoenix, AZ office. This is not a remote position and interested parties must reside in the Phoenix area at time of accepting any Offer.
WHAT YOU WILL DO
- Proudly be the Trust & Safety liaison for escalations from customer support, claims, leadership, and law enforcement
- Provide outstanding support to the valued members of the Turo community in the US, Canada, UK, France and Australia
- Independently manage and prioritize assigned caseload from start to finish with excellent follow-through
- Complete detailed investigations and execute the appropriate strategy for each case type; lead interviews with suspects and victims
- Develop deep understanding of risk signals, review user accounts and transactions, and consistently identify fraud and other high-risk activity
- Communicate case developments, trends, and other insights to team and management to drive continuous improvement
- Work with and foster relationships with a valued network of law enforcement, external partners, and investigators
- Assume responsibility for special projects assigned by management and contribute to colleague's projects
YOUR PROFILE
- 2+ years of Investigations, Trust and Safety, Loss Prevention, Fraud or Risk Management experience
- Ability to work in a fast-paced environment, drive and embrace change
- Superb and dynamic communication, interpersonal, and investigative skills
- Commitment to high responsiveness and availability, strong ability to prioritize
- Can quickly adapt to new technology and systems: experience with Kustomer, CRM systems, Google Docs, and MS Office preferred. Mac expertise is a plus
- You are a team player with a positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to the mission
- BA/BS or work equivalent required
This position offers a 4-day workweek from Sunday to Wednesday, with in-office collaboration from Monday to Wednesday. This schedule supports both focused productivity and team connection.
COMPENSATION
- Target base salary range in Phoenix is $58,000 - $73,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.
Turo AI Policy:
Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.
BENEFITS
- Competitive salary, equity, benefits, and perks for all full-time employees
- Employer-paid medical, dental, and vision insurance (Country specific)
- Retirement employer match
- Learning & Development stipend to invest in your professional development
- Turo host matching program
- Turo travel credit
- Cell phone and internet stipend
- Paid time off to relax and recharge
- Paid holidays, volunteer time off, and parental leave
- For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities
We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you. Aside from an award-winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
ABOUT Turo
Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.
Job Roles at Turo Companies
How to Get Visa Sponsorship in Turo Visa Sponsorship USA
Target Turo's engineering and product teams
Turo's sponsorship activity is concentrated in technical roles. Focus your search on software engineering, data, and product positions where Turo has a demonstrated track record of supporting international hires through the full visa process.
Highlight marketplace and platform experience
Turo operates a two-sided rental marketplace, so candidates with experience at similar platforms stand out. Frame your background around scale, trust, and transaction systems to align with the problems Turo's technical teams are actively solving.
Ask about Green Card sponsorship timelines early
Turo has a strong track record of supporting permanent residency, not just temporary visas. If long-term U.S. authorization matters to you, raise the Green Card pathway in recruiter conversations before you reach the offer stage.
Filter for verified sponsors before you apply
Not every listing on a job board confirms sponsorship. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, letting you prioritize Turo and similar Rental & Leasing companies with confidence.
Align your application to Turo's growth areas
Turo continues to expand its platform internationally and invest in trust, payments, and host tooling. Roles in these areas are most likely to receive sponsorship support, so tailor your resume to the product domains Turo is actively scaling.
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Get Access To All JobsFrequently Asked Questions
Does Turo sponsor H-1B visas?
Yes, Turo sponsors H-1B visas for qualifying specialty occupation roles, primarily in engineering, data, and product. The company has an active sponsorship record and supports both initial H-1B petitions and renewals. If you're targeting Turo, confirm sponsorship eligibility with the recruiter early, as not every open role will qualify.
What visa types does Turo sponsor?
Turo sponsors H-1B visas for temporary work authorization and supports EB-2 and EB-3 Green Card pathways for permanent residency. The company has also sponsored F-1 OPT extensions and TN visas, making it accessible to candidates at multiple stages of their U.S. immigration journey, from recent graduates to mid-career professionals.
Which departments or roles at Turo are most likely to receive visa sponsorship?
Sponsorship at Turo is most common in technical functions: software engineering, data science, machine learning, and product management. These roles fall squarely within the specialty occupation standard required for H-1B classification. Operations and business roles are less frequently sponsored, so candidates in non-technical functions should confirm eligibility before investing significant time in the application process.
How do I find open roles at Turo that offer visa sponsorship?
The most reliable approach is to search for Turo on Migrate Mate, which verifies sponsorship history so you can see which companies have a real track record before applying. Once you identify a relevant role, review the job description carefully and ask the recruiter directly whether the position is open to H-1B or other visa sponsorship during your first conversation.
How do I approach the hiring process at Turo as an international candidate?
Be upfront about your visa status from the first recruiter call. Turo has an established process for sponsored hires, so transparency early avoids wasted time on both sides. Come prepared to discuss your current status, any OPT or grace period deadlines, and whether you need H-1B cap-subject sponsorship or a transfer. Technical candidates should also expect a standard multi-round engineering interview regardless of visa type.
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