Vivid Seats Visa Sponsorship USA
Vivid Seats is a leading ticket marketplace in the Hospitality and Tourism space, known for powering live event experiences across the U.S. The company sponsors work visas including H-1B and supports F-1 OPT candidates, making it a viable target for international job seekers in tech and operations roles.
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Get Access To All JobsWho we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.
The Opportunity:
How your role contributes to the success of Vivid Seats:
Graphic Mapping Associates play a critical role in driving conversion, ensuring accuracy with venue layouts, and helping to provide an outstanding user experience across Vivid Seats platforms. By building detailed interactive seating charts, associates directly influence customer confidence and purchase decisions. Leveraging tools such as Adobe Creative Suite, they conceptualize and develop visually compelling, web-ready graphics that enhance site functionality and brand presentation.
Associates will monitor industry trends and event updates to proactively adapt seating visuals and event information, keeping the platform aligned with evolving venue standards and customer expectations.
Through a combination of design expertise, research and data accuracy, and industry awareness, associates directly contribute to sales conversion, operational excellence, and brand recognition of Vivid Seats.
How your role expectations will progress as a Graphic Mapping Associate in the first 30, 90, and 180 days:
30 days in
- Complete new hire orientation & training, gaining the resources you need to be successful.
- Learn how ticket marketplaces operate and how you'll contribute to providing great experiences for our customers.
- Acclimate to team and company norms, business objectives, and Vivid Seats values.
- Leverage high-level research and analytical techniques to optimize mapping information for accuracy, clarity, and business impact.
- Learn to develop high-quality map layouts in Adobe Suite, ensuring efficient integration into company formats across web, mobile web, and app to support performance and scalability.
90 days in
- Independently manage standard-complexity interactive maps.
- Apply critical thinking to research live event details and ensure mapping accuracy.
- Implement high-quality interactive map layouts using Adobe Suite, formatted correctly for web, mobile web, and app.
- Respond to seller emails and escalate appropriately when needed.
- Support Customer Service agents mapping questions in Slack with urgency and clear follow-through.
- Effectively balance mapping priorities, seller requests, and agent questions.
180 days in
- Confidently manage moderate to complex interactive mapping requests with minimal oversight.
- Leverage advanced research techniques to optimize mapping accuracy, clarity, and business impact.
- Identify recurring trends in mapping tasks and contribute ideas to improve team processes and efficiency.
- Deliver high-quality maps with strong QA performance and minimal revisions.
- Serve as a reliable cross-functional partner to sellers, customer service, and leadership.
- Contribute to team initiatives and support peers through collaboration and knowledge sharing.
What You'll Bring:
- Bachelor's degree with a focus in Graphic Design preferred.
- Proficiency in Adobe Illustrator (vector-based precision work required); working knowledge of Photoshop.
- Internship or 1 year of experience working in a professional setting.
- Basic understanding of scripting within Illustrator or interest in process automation.
- Experience producing high volumes of detail-oriented work in fast-paced environments where accuracy and turnaround time impact customer experience or revenue.
- Strong organizational skills with ability to manage multiple concurrent priorities.
- Experience reviewing and reconciling multiple sources of information to ensure consistency and correctness.
- Comfort collaborating cross-functionally and responding to internal stakeholder inquiries.
- Familiarity with Excel for organizing and validating structured data.
- Interest in live events, sports, or entertainment.
Vivid Seats provides competitive compensation; bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.
The salary for this position starts at $43,000.
We have two open positions on this team, one fulfilling our first shift and the other fulfilling second shift. Below are the two schedules. In addition to the 2 days off (Wed/Thurs) we operate on a hybrid model, which includes 3 days in office at our Coppell, TX office and 2 days remote.
Schedule 1: 10AM-6:30PM - Wed/Thurs off
Schedule 2: 2:30PM-11:00PM - Wed/Thurs off
Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.
The Opportunity:
How your role contributes to the success of Vivid Seats:
Graphic Mapping Associates play a critical role in driving conversion, ensuring accuracy with venue layouts, and helping to provide an outstanding user experience across Vivid Seats platforms. By building detailed interactive seating charts, associates directly influence customer confidence and purchase decisions. Leveraging tools such as Adobe Creative Suite, they conceptualize and develop visually compelling, web-ready graphics that enhance site functionality and brand presentation.
Associates will monitor industry trends and event updates to proactively adapt seating visuals and event information, keeping the platform aligned with evolving venue standards and customer expectations.
Through a combination of design expertise, research and data accuracy, and industry awareness, associates directly contribute to sales conversion, operational excellence, and brand recognition of Vivid Seats.
How your role expectations will progress as a Graphic Mapping Associate in the first 30, 90, and 180 days:
30 days in
- Complete new hire orientation & training, gaining the resources you need to be successful.
- Learn how ticket marketplaces operate and how you'll contribute to providing great experiences for our customers.
- Acclimate to team and company norms, business objectives, and Vivid Seats values.
- Leverage high-level research and analytical techniques to optimize mapping information for accuracy, clarity, and business impact.
- Learn to develop high-quality map layouts in Adobe Suite, ensuring efficient integration into company formats across web, mobile web, and app to support performance and scalability.
90 days in
- Independently manage standard-complexity interactive maps.
- Apply critical thinking to research live event details and ensure mapping accuracy.
- Implement high-quality interactive map layouts using Adobe Suite, formatted correctly for web, mobile web, and app.
- Respond to seller emails and escalate appropriately when needed.
- Support Customer Service agents mapping questions in Slack with urgency and clear follow-through.
- Effectively balance mapping priorities, seller requests, and agent questions.
180 days in
- Confidently manage moderate to complex interactive mapping requests with minimal oversight.
- Leverage advanced research techniques to optimize mapping accuracy, clarity, and business impact.
- Identify recurring trends in mapping tasks and contribute ideas to improve team processes and efficiency.
- Deliver high-quality maps with strong QA performance and minimal revisions.
- Serve as a reliable cross-functional partner to sellers, customer service, and leadership.
- Contribute to team initiatives and support peers through collaboration and knowledge sharing.
What You'll Bring:
- Bachelor's degree with a focus in Graphic Design preferred.
- Proficiency in Adobe Illustrator (vector-based precision work required); working knowledge of Photoshop.
- Internship or 1 year of experience working in a professional setting.
- Basic understanding of scripting within Illustrator or interest in process automation.
- Experience producing high volumes of detail-oriented work in fast-paced environments where accuracy and turnaround time impact customer experience or revenue.
- Strong organizational skills with ability to manage multiple concurrent priorities.
- Experience reviewing and reconciling multiple sources of information to ensure consistency and correctness.
- Comfort collaborating cross-functionally and responding to internal stakeholder inquiries.
- Familiarity with Excel for organizing and validating structured data.
- Interest in live events, sports, or entertainment.
Vivid Seats provides competitive compensation; bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.
The salary for this position starts at $43,000.
We have two open positions on this team, one fulfilling our first shift and the other fulfilling second shift. Below are the two schedules. In addition to the 2 days off (Wed/Thurs) we operate on a hybrid model, which includes 3 days in office at our Coppell, TX office and 2 days remote.
Schedule 1: 10AM-6:30PM - Wed/Thurs off
Schedule 2: 2:30PM-11:00PM - Wed/Thurs off
Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Job Roles at Vivid Seats Companies
How to Get Visa Sponsorship in Vivid Seats Visa Sponsorship USA
Focus on technology and product roles
Vivid Seats operates a data-driven ticketing platform, so engineering, product, and data roles are the most common entry points for visa sponsorship. Targeting these functions gives you the strongest alignment with where the company actively hires internationally.
Understand the live events business model
Vivid Seats competes in a fast-moving marketplace industry. Demonstrating familiarity with ticketing economics, consumer demand, or platform scalability signals you understand the business context your role would operate in.
Ask about H-1B sponsorship directly and early
Vivid Seats sponsors H-1B visas, but like most mid-size companies, decisions involve legal and HR review. Raising sponsorship early in the interview process avoids wasted time and signals you understand what the process requires.
Look for open roles on platforms that track real sponsorship history
Not every job listing flags visa sponsorship clearly. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, making it easier to identify which Vivid Seats roles have a realistic path to H-1B support.
Position your skills around platform growth
Vivid Seats is focused on scaling its marketplace and improving the fan experience. Candidates who can articulate impact in areas like conversion optimization, infrastructure reliability, or data analytics are more likely to clear the sponsorship threshold.
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Get Access To All JobsFrequently Asked Questions
Does Vivid Seats sponsor H-1B visas?
Yes, Vivid Seats does sponsor H-1B visas. The company has an established track record of supporting international workers in technical and specialized roles. Sponsorship decisions are typically made on a case-by-case basis depending on the role, department, and your current immigration status, so it is worth confirming directly with the recruiter during early conversations.
What visa types does Vivid Seats support?
Vivid Seats sponsors H-1B visas and has also supported candidates on F-1 OPT, as well as TN visa holders from Canada and Mexico. If you are on OPT and targeting Vivid Seats, starting the process early is important since H-1B cap-subject petitions are tied to an annual lottery with an April filing deadline.
Which departments at Vivid Seats are most likely to sponsor visas?
Based on its sponsorship history, Vivid Seats is most likely to sponsor roles in software engineering, data, and technical product functions. As a digital marketplace, the company's core infrastructure relies on specialized technology talent, which is where international candidates tend to find the clearest path to sponsorship support.
How do I find open roles at Vivid Seats that offer visa sponsorship?
The most reliable approach is to use Migrate Mate, which tracks verified sponsorship history by employer so you can see which companies have actually filed for visas, not just which ones claim to be open to sponsorship. From there, filter for Vivid Seats roles and check for job titles that match your background before reaching out.
How do I time my application to Vivid Seats around the H-1B lottery?
If you need H-1B sponsorship, USCIS requires employers to submit registrations in March for an April lottery, with employment typically starting October 1. Reaching out to Vivid Seats recruiters in the fourth quarter of the prior year gives both sides time to assess fit, complete offer negotiations, and prepare the petition before the registration window opens.
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