Manager, Product Management Jobs at Whatnot with Visa Sponsorship
Manager, Product Management roles at Whatnot sit at the intersection of live commerce, marketplace growth, and seller experience. Whatnot has a consistent track record of sponsoring work visas for product management talent, making it a realistic target for international candidates building a career in retail technology.
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Get Access To All JobsINTRODUCTION
🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
ROLE
Customer Experience & Operations is critical for Whatnot’s rapid growth as support volume rose by 6x last year alone. Within CX, Seller-Provided Support (SPS) is the top priority: it builds seller ⇄ buyer trust and reduces one of our largest operating expenses — refunds. You will own scaling SPS to all Whatnot sellers, leading a full-stack team at the intersection of high business impact, technical complexity, and excellent product UX. Partnering closely with Product, Design, and platform teams, you’ll lead the design of scalable systems integrating with messaging, payments, and logistics, and build the intelligent tooling sellers need to resolve post-purchase issues. This role is end-to-end: you’ll own business outcomes, technical strategy, and execution to a cohesive UX experience. Success looks like wide SPS adoption, measurable refund rate reduction, strong CSAT, and a growing team delivering with speed and quality. This role can expand broadly across CX as we build a world-class, intelligent support platform for one of the fastest-growing marketplaces in the US.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York City, San Francisco, Los Angeles or Seattle hub.
YOU
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. In addition to embodying our cultural principles, great leadership candidates will also have:
- 8+ years in product or platform engineering, with 3+ years managing teams (6–12 engineers).
- Product development leadership: Proven track record of building high-impact, end-to-end product experiences and scaling backend systems.
- Product instinct: Ability to translate strategic user and business problems into robust technical systems and delightful product experiences.
- Builder mindset: Able to act as the team’s technical lead when needed — lead system design, make pragmatic trade-offs, and drive holistic execution.
- Team leadership: Track record of growing engineering teams that deliver complex, large-scale products with speed and quality.
- Ownership & execution: Owns outcomes end-to-end, thrives in ambiguity, and unblocks the team across business, technical, and operational challenges.
- Nice to have (optional): Experience with messaging systems, or support platforms; familiarity with Python/Elixir/Postgres.
BENEFITS
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support + Home office setup allowance + Monthly allowance for cell phone and internet
- Care benefits + Monthly allowance for wellness + Annual allowance towards Childcare + Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app + All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
- Parental Leave + 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
COMPENSATION
Compensation Range: $245K - $290K
đź’› EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
INTRODUCTION
🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
ROLE
Customer Experience & Operations is critical for Whatnot’s rapid growth as support volume rose by 6x last year alone. Within CX, Seller-Provided Support (SPS) is the top priority: it builds seller ⇄ buyer trust and reduces one of our largest operating expenses — refunds. You will own scaling SPS to all Whatnot sellers, leading a full-stack team at the intersection of high business impact, technical complexity, and excellent product UX. Partnering closely with Product, Design, and platform teams, you’ll lead the design of scalable systems integrating with messaging, payments, and logistics, and build the intelligent tooling sellers need to resolve post-purchase issues. This role is end-to-end: you’ll own business outcomes, technical strategy, and execution to a cohesive UX experience. Success looks like wide SPS adoption, measurable refund rate reduction, strong CSAT, and a growing team delivering with speed and quality. This role can expand broadly across CX as we build a world-class, intelligent support platform for one of the fastest-growing marketplaces in the US.
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York City, San Francisco, Los Angeles or Seattle hub.
YOU
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. In addition to embodying our cultural principles, great leadership candidates will also have:
- 8+ years in product or platform engineering, with 3+ years managing teams (6–12 engineers).
- Product development leadership: Proven track record of building high-impact, end-to-end product experiences and scaling backend systems.
- Product instinct: Ability to translate strategic user and business problems into robust technical systems and delightful product experiences.
- Builder mindset: Able to act as the team’s technical lead when needed — lead system design, make pragmatic trade-offs, and drive holistic execution.
- Team leadership: Track record of growing engineering teams that deliver complex, large-scale products with speed and quality.
- Ownership & execution: Owns outcomes end-to-end, thrives in ambiguity, and unblocks the team across business, technical, and operational challenges.
- Nice to have (optional): Experience with messaging systems, or support platforms; familiarity with Python/Elixir/Postgres.
BENEFITS
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support + Home office setup allowance + Monthly allowance for cell phone and internet
- Care benefits + Monthly allowance for wellness + Annual allowance towards Childcare + Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app + All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
- Parental Leave + 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
COMPENSATION
Compensation Range: $245K - $290K
đź’› EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
See all 39+ Manager, Product Management at Whatnot jobs
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Get Access To All JobsTips for Finding Manager, Product Management Jobs at Whatnot Jobs
Frame your PM credentials around marketplace metrics
Whatnot evaluates PM candidates on their ability to move marketplace-specific metrics like GMV, seller retention, and buyer conversion. Restructure your resume and portfolio to lead with outcomes tied to two-sided marketplace or platform growth, not generic product delivery.
Target teams working on seller and buyer tooling
Whatnot's product org is organized around core commerce surfaces. Manager roles on seller growth, trust and safety, and payments have historically appeared in their open listings. Aligning your application to these surfaces signals genuine product-market fit for their business.
Prepare a sponsorship conversation for the offer stage
Once Whatnot extends an offer, their recruiting team typically routes visa filings through immigration counsel. Come prepared with your visa history, I-94 records, and any prior H-1B approvals. Having this documentation organized reduces back-and-forth delays during the USCIS petition process.
Use Migrate Mate to filter open PM roles by visa type
Whatnot's Manager, Product Management listings change regularly. Migrate Mate lets you filter Whatnot's open roles by the specific visa types they sponsor, so you can quickly confirm which positions are open to your work authorization before investing time in an application.
Manager, Product Management at Whatnot jobs are hiring across the US. Find yours.
Find Manager, Product Management at Whatnot JobsFrequently Asked Questions
Does Whatnot sponsor H-1B visas for Manager, Product Managements?
Yes, Whatnot sponsors H-1B visas for Manager, Product Management roles. The company works with immigration counsel to file H-1B petitions on behalf of qualifying candidates. If you're currently on H-1B with another employer, Whatnot can file an H-1B transfer, allowing you to start work as soon as the petition is received by USCIS, without waiting for a new lottery cycle.
Which visa types does Whatnot sponsor for Manager, Product Management roles?
Whatnot sponsors multiple visa categories for product management hires, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, F-1 OPT and CPT for students, J-1 for exchange visitors, and EB-2 or EB-3 immigrant visas for candidates pursuing permanent residence. Your strongest option depends on your nationality, degree field, and current immigration status.
What qualifications does Whatnot expect for Manager, Product Management positions?
Whatnot typically looks for candidates with experience managing product teams in marketplace, e-commerce, or consumer platform environments. At the manager level, you're expected to have led cross-functional squads, owned a product area end-to-end, and driven measurable outcomes on metrics like engagement, conversion, or seller growth. A technical undergraduate or graduate degree strengthens both your candidacy and specialty occupation classification for visa purposes.
How do I apply for Manager, Product Management jobs at Whatnot?
You can browse current Manager, Product Management openings at Whatnot on Migrate Mate, which filters specifically for roles where visa sponsorship is available. Apply directly through Whatnot's careers portal with a resume that highlights marketplace product experience and team leadership. Recruiters typically move quickly through initial screens, so having your visa documentation and references ready from the start will save time if an offer progresses.
How long does the visa sponsorship process take if Whatnot extends an offer?
Timeline depends on visa type. An H-1B transfer for a candidate already on H-1B can allow same-day work authorization once USCIS receives the petition. A new H-1B requires the annual lottery in March and an October 1 start date. E-3 and TN visas can often be processed within a few weeks through consular appointment or port of entry, making them faster paths for eligible candidates.
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